Keynote files deleting after update to 10.8.4

Just had the same problem today. Keynote wiped the file off my disk during a presentation I was recording, I had saved the file before starting the presentation.

You weren't able to recover from Time Machine? That's awful. I lost a file, but it was still there in Time Machine, luckily.

I have never heard that, please link to where this information came from and post it here.

Thank you, I just did that, there is one poster mentioning Time Machine adversely in this thread (although the poster later posted that an older version of the file had actually been found in Time Machine), that poster was you.

Most posters don't mention it at all and one mentions restoring from Time Machine after this happened.

Most of us are finding that when we go into Time Machine, the backups have also dissappeared!

I think you meant One of us, rather than Most of us.

Has anyone figured this out?

It is happening on both my MacPro and 11" Air.

I'm on 10.8.5

same here, my powerpoints i was working on disappeared after my system prompted an update and restarted and now im on 10.8.5 on my macbook pro 15" 2010 and just my power points are gone.

Hey John, It's been happening to me too on my iMac and 11" Air. I'm running 10.8.5 with Keynote '09 5.3. While working, about every 10 minutes Keynote randomly freezes. When I force quit the file is missing. I've been making duplicate files to restore my work but it's a pain in the ***. I'm mostly concerned that this thing will freeze when I'm presenting. I've got a half-day 190 slide presentation in Canada next week and it's giving me fits.

I read on another thread that video might be the problem, so this morning I removed all my video files. I had about a half dozen mp4 clips in the presentation. So far it has not crashed since I did that. Frustrating, because I wanted them in the program, but losing them is well worth it if it keeps Keynote stable. If you have video, try dumping it and see if that makes a difference. Enjoy Atlanta next month. That's a fun meeting.

PowerPoint crashes and deletes too??? Really?

I guess my question at this point is how can a flag ship piece of software go unfixed for so long. This has been an issue for over half a year and still no fix? How can this be, its affecting tens of thousands of users?

It appears that selling colorful phones to teenagers has priority.

Hi Rod,

I've pulled all the embedded video out of the presentation and slowly am re-imbedding the videos.

My hunch was that it was related to video links as well, as I copied many slides over from one presentation to another that had embedded video in it, and that was "around the time" the problems started. There were a number of issues that led me to that hunch...one of which is how Keynote handles video "by default" which is different than PowerPoint.

Since creating completely new slides and re-embedding the video, it seems to be OK...but...

So here is the workaround that seems to work pretty well.

1) Save Keynote before "playing" the file. If the underlying Keynote file was deleted, you will be prompted and then get to re-save it. If you play the Keynote presentation, and encounter a video that "isn't there" then you get stuck with a modal dialog box from which I've been unable to escape.

2) Occasionally...or after a ton of work...save they Keynote file, quit Keynote, duplicate the Kenote file outside of Keynote using Finder, and then re-launch Keynote. This will litter your HDD with "Presentation-1.key" "Presentation-1 copy,key", "Presentation-1 copy 2.key" and so on, but this is just safe practice anyways...a practice learned from problems with PowerPoint...

The closer I get to a presentation in time, the more of these copies I make so you have at least something to fallback on. I mean...a slip of the keyboard and you've nuke a slide with 23 complex builds. Right before you present, launch Keynote, click through all your slides and make no edits. Save, quit, duplicate and you should be fine. I just had to deal with this at the CAIC meeting, and next at the TDO meeting....where you are conspicuous in your absence bud!

Thanks John. I'll give that a try by adding videos back one at a time as you've outlined in (1). I've already been doing (2). I really don't want to have to dump video from the presentation, so if it keeps choking I'm done messing with this. I've still got my old 13" Air running Lion (10.7), which was extremely stable with Keynote, as was 10.6. I'll likely just use that as a dedicated presentation computer until Apple figures this thing out. Good luck bud . . . until next time we cross paths.