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Level 1

8 points

your computer restarted because of a problem - macbook pro 2010

Hello Everybody,

I been having a small issue with my 2010 macbook pro

The problem is i was using my macbook when suddenly it just restarted and displayed the message " your computer restarted because of a problem " not sure why this happened.

After the computer restarted and I logged in a Problem Report for OS X was displayed and contained this information below.

After it restarts I can carry on using it normally.

This has happened to me twice now, and I have no warrenty left so cant make a genius bar appointment.

Im on the latest mountain lion is this information help.

Interval Since Last Panic Report: 37894 sec

Panics Since Last Report: 1

Anonymous UUID: B09D1212-8568-ACCF-BCCA-0AE3BD0CE3A4

Sat Jun 8 22:21:18 2013

panic(cpu 0 caller 0xffffff7f9b60df1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a6346000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff802132aef0 : 0xffffff801941d626

0xffffff802132af60 : 0xffffff7f9b60df1a

0xffffff802132b030 : 0xffffff7f99baaf1e

0xffffff802132b0f0 : 0xffffff7f99c7f12d

0xffffff802132b130 : 0xffffff7f99c7f18e

0xffffff802132b1a0 : 0xffffff7f99f45ed0

0xffffff802132b2d0 : 0xffffff7f99ca7a75

0xffffff802132b2f0 : 0xffffff7f99bb1d50

0xffffff802132b3a0 : 0xffffff7f99baf7d0

0xffffff802132b5a0 : 0xffffff7f99bb110a

0xffffff802132b670 : 0xffffff7f9ab998be

0xffffff802132b730 : 0xffffff7f9abc4fa8

0xffffff802132b7b0 : 0xffffff7f9abac3e0

0xffffff802132b810 : 0xffffff7f9abaccc1

0xffffff802132b860 : 0xffffff7f9abad173

0xffffff802132b8d0 : 0xffffff7f9abad9d3

0xffffff802132b910 : 0xffffff7f9ab78e2f

0xffffff802132ba90 : 0xffffff7f9aba9f0f

0xffffff802132bb50 : 0xffffff7f9ab778c8

0xffffff802132bba0 : 0xffffff8019866e69

0xffffff802132bbc0 : 0xffffff8019868410

0xffffff802132bc20 : 0xffffff8019865e2f

0xffffff802132bd70 : 0xffffff8019498c01

0xffffff802132be80 : 0xffffff8019420b3d

0xffffff802132beb0 : 0xffffff8019410448

0xffffff802132bf00 : 0xffffff801941961b

0xffffff802132bf70 : 0xffffff80194a6536

0xffffff802132bfb0 : 0xffffff80194ce9e3

Kernel Extensions in backtrace:

com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99b 49000->0xffffff7f99deefff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99ab3000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99b35000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99af2000

com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f9b600000->0xffffff7f9b612fff

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f9b5fb000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99ab3000

dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f9b5e7000

dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f99a33000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99b35000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99af2000

com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f99dfa000->0xffffff7f9a0cefff

dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99b 49000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99ab3000

com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f9ab650 00->0xffffff7f9ac32fff

dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99b 49000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99b35000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99ab3000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99af2000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

12E55

Kernel version:

Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide: 0x0000000019200000

Kernel text base: 0xffffff8019400000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 22322341076856

last loaded kext at 9241662900849: com.apple.filesystems.smbfs 1.8.4 (addr 0xffffff7f9b70f000, size 229376)

last unloaded kext at 214521306484: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9a387000, size 65536)

loaded kexts:

com.Cycling74.driver.Soundflower 1.5.2

com.apple.filesystems.smbfs 1.8.4

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.IOBluetoothSCOAudioDriver 4.1.4f2

com.apple.driver.IOBluetoothA2DPAudioDriver 4.1.4f2

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.12.87

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.AppleLPC 1.6.0

com.apple.GeForce 8.1.2

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.1.4f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleMuxControl 3.4.5

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleIntelHDGraphics 8.1.2

com.apple.driver.AppleIntelHDGraphicsFB 8.1.2

com.apple.driver.SMCMotionSensor 3.0.3d1

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBCardReader 3.1.7

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleIRController 320.15

com.apple.iokit.SCSITaskUserClient 3.5.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AppleAHCIPort 2.5.2

com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.nvidia.nv50hal 8.1.2

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.iokit.IOBluetoothFamily 4.1.4f2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.NVDAResman 8.1.2

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleSMC 3.1.4d2

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5

com.apple.iokit.IOUSBMassStorageClass 3.5.1

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 530.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBFamily 5.6.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Help please, Any help to overcome this problem will be appreciated.

iMac, Mac OS X (10.7.4)

Posted on Jun 8, 2013 2:32 PM

19 replies

Jun 9, 2013 2:27 AM in response to mitdeb

It's the GPU - I'm 100% certain.

Clinton

ds store

Level 7

30,735 points

Jun 9, 2013 3:28 AM in response to mitdeb

I have never ever got these kernel panics before its only since I updated to 10.8.4 about 4-5 days ago its happened twice. It's cant be just a coincident that it happens after I update to 10.8.4 and before that I have never experienced any problems.

The 10.8.4 update just likley exposed your already existing hardware issue, there isn't a whole lot of people here with issues with 10.8.4 and it is tested before release.

Printout or copy the panic report to a USB thumb drive.

Do what Kappy says, copy your user file folders to a external drive, use the zero erase and install OS X.

Take the machine into Apple for a free hardware evaluation.

They might be extending special cirumstances as they have been known to do so in the past, there might be no problems what so ever or they may want to charge you for a repair, it's their call.

If you decide not to pay to repair, then take the machine home and use it for some time without any third party software, then install one third party program at a time in a slow fashion as to see what can cause the issue and if you can live with it or not.

There might not be any more issues at all and despite having the GPU fault the machine could work just fine.

Good Luck 🙂

Oct 6, 2013 11:49 AM in response to mitdeb

first I tried repairing disk permissions. seemed to help, for maybe a few days. then back again, and then auto restarted several times over just a few hours...

found somewhere suggestion to reboot into SAFE mode. then once it "fixed itself" in SAFE mode, reboot in regular mode. That was over a week ago and I have not had one auto-restart since. Yeah!!

Oct 23, 2013 11:39 AM in response to phoneguylms

well that was shortlived. I had one or two days without restarts, then it started again... frustrating. Finally just turned off computer. [Mac Pro 2008. 3,1 os 10.8.

Now back from trip. turned it on, same, several restarts per day. Cursor trapped upper left corner 6 minutes after each restart.

So I just re-installed OS X Mountain Lion.... we'll see what happens.

1st positive... cursor did NOT stick in corner after this first reboot.

your computer restarted because of a problem - macbook pro 2010