Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

Airport Utility V6.3 Update

Software update identified a new Airport Utility version (V6.3) and the update was installed. However, the new version no longer sees my AirPort Extreme (says the device "was" part of my network but is no longer. Airport Utility V6.2 (still on another machine) still sees the existing AirPort Extreme normally, and can edit the configuration with no problems. The Airport Extreme is an 802.11n (4th Generation) device. Any thoughts?

AirPort Extreme 802.11n (4th Gen), Mac OS X (10.7.5)

Posted on Jun 11, 2013 6:41 AM

46 replies

nickbyrd

Level 1

131 points

Jun 15, 2013 9:39 AM in response to dfavor

Followed this. Still cannot find Airport Utility anywhere.

Jun 26, 2013 7:26 PM in response to dfavor

Thanks for this post.....it saved me!

Jun 26, 2013 7:28 PM in response to dfavor

Step by step instructions were great. Thanks for holding my hand.

Lexvold

Level 1

14 points

Jul 5, 2013 10:32 AM in response to Jeff Leigh

Thanks for the help. I made the changes to link-to-link the SYSTEM PREFERENCES, but would you recommend I also set it to link-to-link in the ADVANCED OPTIONS in the INTERNET section of Airport Utility as well?

cbscpe

Level 1

8 points

Jul 8, 2013 12:36 PM in response to grafiksol

Activating IPv6 did not help in my case, so I had to fall back to Version 6.2 of the Airport Utility. Thanks for your instructions.

hotban

Level 1

0 points

Jul 9, 2013 3:31 AM in response to dfavor

Thank a lot!

I have to downgrade to Airport Utility V6.2.

grafiksol Author

Level 1

0 points

Jul 11, 2013 2:32 PM in response to grafiksol

Apple has just posted Airport Utility V6.3.1, with the following update note:

Use AirPort Utility to set up and manage your 802.11n and 802.11ac AirPort base stations, including AirPort Express, AirPort Extreme, and AirPort Time Capsule. AirPort Utility 6.3.1 resolves an issue where AirPort base stations may not appear in AirPort Utility.

For the latest information on AirPort software, check Software Update in System Preferences or the following Apple Support Downloads website: http://support.apple.com/downloads/.

John Galt

Level 10

141,628 points

Jul 11, 2013 4:08 PM in response to grafiksol

Thanks grafiksol. Today's 6.3.1 update fixed things for me.

user1724

Level 3

535 points

Jul 11, 2013 7:27 PM in response to John Galt

The 6.3.1 update did not work for me. It sees my Airport Extreme just fine, but it still cannot see my Airport Express Base Station.

Same on the current iOS version.

Jul 11, 2013 7:34 PM in response to grafiksol

When I updated 6.3 , my iMac 2011 not work, still can use wifi and network but no any airport and express display in Utility. Finally downed to 6.2.

In my MacBook Pro 2011, use 6.3 is fine, so strange.

My iphone 's airport utility also work fine.

Tonight I will try update 6.3.1.

Is 6.3.1 is out for OSX 10.8.4??

John Galt

Level 10

141,628 points

Jul 11, 2013 7:59 PM in response to user1724

user1724 wrote:

The 6.3.1 update did not work for me. It sees my Airport Extreme just fine, but it still cannot see my Airport Express Base Station.

Same on the current iOS version.

If by any chance you are using an older, 802.11b/g only Express you will need to use this workaround to install an earlier version of AirPort Utility on a Mac.

The iOS version of AirPort Utility will not work for those older Express models.

user1724

Level 3

535 points

Jul 11, 2013 8:33 PM in response to John Galt

It is a new Base Station.

But . . . I did a reboot of the Base Station and now it works. So you have to install 6.3.1 AND reboot the Base Station.

All good now. Even on the new iOS version.

cbscpe

Level 1

8 points

Jul 12, 2013 11:39 PM in response to grafiksol

Upgrade to 6.3.1 did the job Now it finds my three Airports again without even rebooting the Base Stations.

Jul 13, 2013 4:34 AM in response to cbscpe

Same as u, so 6.3.1 fixes the problem finally.

Jul 17, 2013 5:07 PM in response to grafiksol

I, too, have lost my connection to my second connected airport extreme (model 1143) with this latest update? Any suggestions? Thx.

Airport Utility V6.3 Update