Level 1

1 points

kernel panic, looks GPU related

I've been getting kernel panics over the last couple days. I think they are GPU related and seem to happen when I am changing from one window to another (ex switching from Mail to Chrome, or switching tabs on Chrome).

Here is the latest report:

Interval Since Last Panic Report: 17 sec

Panics Since Last Report: 1

Anonymous UUID: 7151FACD-C0BE-0C18-817F-B7ED928EF95D

Wed Jun 12 13:43:47 2013

panic(cpu 0 caller 0xffffff7f8d052f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff810c4e1000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff80fb28b710 : 0xffffff800ae1d626

0xffffff80fb28b780 : 0xffffff7f8d052f1a

0xffffff80fb28b850 : 0xffffff7f8b6cbf1e

0xffffff80fb28b910 : 0xffffff7f8b7a012d

0xffffff80fb28b950 : 0xffffff7f8b7a018e

0xffffff80fb28b9c0 : 0xffffff7f8ba66ed0

0xffffff80fb28baf0 : 0xffffff7f8b7c8a75

0xffffff80fb28bb10 : 0xffffff7f8b6d2d50

0xffffff80fb28bbc0 : 0xffffff7f8b6d07d0

0xffffff80fb28bdc0 : 0xffffff7f8b6d1845

0xffffff80fb28bea0 : 0xffffff7f8b66d0a4

0xffffff80fb28bef0 : 0xffffff7f8d0160df

0xffffff80fb28bf40 : 0xffffff7f8d0151e7

0xffffff80fb28bf60 : 0xffffff800ae3e25e

0xffffff80fb28bfb0 : 0xffffff800aeb3137

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8d045000->0xffffff7f8d057fff

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8d040000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b46a000

dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8d02c000

dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8b433000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8b656000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8b613000

com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8b6 6a000->0xffffff7f8b90ffff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b46a000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8b656000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8b613000

com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8b91b000->0xffffff7f8bbeffff

dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8b6 6a000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b46a000

com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f8d014000->0xffffff7f8d023fff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b46a000

dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f8bf8b000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8b656000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8b613000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12E55

Kernel version:

Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide: 0x000000000ac00000

Kernel text base: 0xffffff800ae00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 6608974841899

last loaded kext at 43599930310: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8ce0e000, size 36864)

last unloaded kext at 391727326418: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8bdb9000, size 65536)

loaded kexts:

com.Cycling74.driver.Soundflower 1.5.1

com.iospirit.driver.rbiokithelper 1.8.0

com.orderedbytes.driver.ControllerMateFamily 4.4.3

com.orderedbytes.driver.CMUSBDevices 4.4.3

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.12.87

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.GeForce 8.1.2

com.apple.filesystems.autofs 3.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.SMCMotionSensor 3.0.3d1

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.1.4f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleIntelHDGraphics 8.1.2

com.apple.driver.AppleIntelHDGraphicsFB 8.1.2

com.apple.driver.AppleMuxControl 3.4.5

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleUSBCardReader 3.1.7

com.apple.iokit.SCSITaskUserClient 3.5.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleUSBHub 5.5.5

com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4

com.apple.driver.AppleAHCIPort 2.5.2

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.nvidia.nv50hal 8.1.2

com.apple.NVDAResman 8.1.2

com.apple.kext.triggers 1.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.iokit.IOBluetoothFamily 4.1.4f2

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5

com.apple.iokit.IOUSBMassStorageClass 3.5.1

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 530.4

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.6.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

System Profile:

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9500420ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Jun 12, 2013 10:59 AM

219 replies

Dec 25, 2013 4:57 PM in response to harry2110

Consumer Reports has a "rule fof thumb" they suggest for appliance repairs. They say that if the cost-to-repair exceeds half the value of a new item, you should opt for a new one. Of course they are thinkinag about washing machines as well as TV sets (and not so much about computers) when they suggest this.

Eddy5

Level 1

0 points

Dec 26, 2013 1:23 AM in response to harry2110

Blimey, didn't realise that it could pass the test. Wonder what'll happen with my Mac.

Eddy5

Level 1

0 points

Dec 26, 2013 1:25 AM in response to Grant Bennet-Alder

Yeah but it's certainly a consideration. If it's going to cost a lot to repair, who's to say something else won't go wrong. At least with a new or Apple refurbed Mac you get some warranty. I'll have to make my decision once I get an idea of the repair costs.

Liz A.

Level 1

0 points

Dec 26, 2013 9:43 AM in response to Eddy5

I already uninstalled Sophos soon after that last panic -- one of the possible issues I found searching online. I debated with myself whether to wait to see if another panic happens or to make a Genius bar appointment and take it in straightaway. I decided to take it in.

So today I talked to a Genius who immediately pulled up my record and declared that, even if this is a logic board issue, it is nothing Apple knows about and so I would be charged for the replacement, $492.50. I asked to talk to a manager and after some back and forth, it came out that even if there was a known issue and a recall, because I'm past the date, it would come up the way it did, quoting me the full cost. The manager assured me that if they determine after testing that it is a known issue, i.e. a failure or intermittent problem due to a latent defect, they would honour the recall regardless. And I agreed that that was all I could ask for, that if it is NOT a known issue then of course I would not expect Apple to honour a non-existent recall. So I've left it there with specific instructions to run the vst test, and they will call me when they know something... their estimate is 3 to 5 days.

Dec 26, 2013 10:24 AM in response to harry2110

harry2110-

If it passes the VST Test, that just says it does not have the "Latent Defect" (problem that was present from manufacture).

It may have failed due to something else during use. Sometimes the "overnight stress test" using the regular diagnostic will find these probelms.

hazend

Level 1

0 points

Dec 26, 2013 11:26 AM in response to Grant Bennet-Alder

So wait you're recommending someone to buy another MacBook when we are all here for the same problems - a faulty machine? I think the last thing we all want to do is throw another three grand at Apple in hopes for a normal malfunctioning machine. Who cares what the consumer report says, in all honesty. Do you work for Apple? Sure does sound like it.

Eddy5

Level 1

0 points

Dec 26, 2013 11:41 AM in response to hazend

But what's the alternative to an Apple? I know Macs are expensive but not perfect but my experience with Windows PCs over the years says they're not an option for me at all. So unreliable and flaky and OSX is a far better OS than Windows.

hazend

Level 1

0 points

Dec 26, 2013 11:56 AM in response to Eddy5

Touché. I guess it depends if all you use is Mac. Me, I bought my machine for gaming and for something different/college use. So by no means do I rely on Apple products or prefer them over Microsoft. I guess it depends on how you take the situation. Me, being footed the bill on my faulty machine I personally choose to never purchase another one again. I guess everyone takes these situations differently. I don't know, I just think recommending someone to buy a new one because of a $300 part is ironic to me. I know it wasn't said exactly but it was insinuated.

Eddy5

Level 1

0 points

Dec 26, 2013 12:10 PM in response to hazend

Yep, it's all I have. I switched away from Windows machines after getting sick of spending more time fixing or tweaking them to make them work than actually getting on with what I wanted.

My Core2 Duo was great, but this i7 MBP is leaving a sour taste in my mouth. Same with my iPhone though too. 3GS and 4 great, 5 hasn't been, I'm on my 3rd now after having it replaced for various hardware faults. Just seems that Apple are either pushing the technology too hard to make them reliable in manufacture or I'm getting unlucky. The trouble with forums is that they're generally populated by people with problems, so it's hard to see the big picture on reliability. Not that it makes much difference when the problem is affecting you of course.

I'd be gutted having to pay so much for an inherent design fault, but then I believe it'd be the same with any PC manuacturer as well, but that's just my estimate. I kind of feel trapped by the whole industry as to not giving a viable option other than to use Apple.

Currently I'm running with 1 x 4GB RAM stick in to prove the problem still occurs (I normally have 2 x 4GB). So far no crash, but I'm sure it'll happen soon if the kernel panic reports are anything to go by,

Dec 26, 2013 1:21 PM in response to hazend

Several posters seemed to be expressing confusion about when and whether to choose to repair and/or replace their MacBooks. While I am sorry that their MacBooks broke down, the Consumer Reports information was posted only as advice to help unfortunate Readers think about what to do with their broken MacBooks, and provide some grounding in what experts suggest to do when things break down, which they inevitably do.

I do own appliances and automobiles and houses that break down all the time. For some reason, I do not hold the same vicious grudge against the makers of things that break down expressed by some posters here when their machines do what all mechanical and electrical things do over time -- they break down.

You are welcome to continue to be angry at Apple for creating a MacBook that eventually broke down on you. If you like, you can even imitate the owner of a company who decided that (based on his MacBook breaking down) all Apple devices were crap, and he put his broken MacBook in a Lucite case in his building lobby with a sign disparaging all Apple devices now and forever, and forbade employees from spending company money on ANY Apple products ever again. But I do not consider any of that behavior reasonable.

As for me, I will continue in my own crazy way of buying the same Brand lightbulbs that burn out, those same tires that the tread wears off and they go flat, Cars whose brake shoes wear out, Dryers that burn out their heating coils, and MacBooks that may last less than forever.

I am sad when things break down, but one needs to get over it and get on with life, not let it consume you.

hazend

Level 1

0 points

Dec 26, 2013 3:51 PM in response to Grant Bennet-Alder

Even after all of that my intention by no means was to have to toss this Macbook Pro in the trash after just 3 years of use. It is now three years and five months old. Don't tell me a laptop shouldn't be expected to last longer than that without problems like mine. Not to mention it wasn't a bottom of the line laptop for it's time. I paid $2200 for this thing and now it's deemed completely useless, 1000%.

I understand your argument and I even have an iPhone 5 and will continue to use it till the next iPhone or I may inevitably switch to a Galaxy depending on which phone I feel meets my needs more. I'm using the argument that I've been with Apple since the 3GS and that I have taken my Macbook Pro in while still in warranty for this exact problem. Now since I just so happen to fall out of warranty it's okay to completely ignore the fact that the resolution that I was given was incorrect in terms of fixing the problem.

Dec 26, 2013 4:06 PM in response to Grant Bennet-Alder

The problem here is that Apple already admitted there is an issue with the GPU in these particular MacBooks. Imagine if your automobile had a recall notice but you were a few weeks too late to qualify for the repair.

Apple had all my contact information. It would have been nice if they issued proper notification before the end of the repair grace period (and my AppleCare policy which conveniently also ran out at 3 years from purchase as well).

Not a great experience overall, particularly for a problem which could be software related since many of us didn't see this problem until Mavericks.

EmirK

Level 1

4 points

Dec 26, 2013 4:09 PM in response to ewsarjeant

It's definitely a hardware issue, it's just exacarbated by Mavericks because Mavericks is trying to make use of idle system resources more, thus taxing your system and exposing the flaw in the hardware.

I am now beating myself on the head after getting a free logicboard, because my second logicboard is also faulty, but the crashes weren't as bad under Snow Leopard, and the problem was mostly solved. Now Mavericks has brought it up again and I am over the 90 day period for complaining.

Dec 26, 2013 6:20 PM in response to hazend

hazend-

I have taken my Macbook Pro in while still in warranty for this exact problem. Now since I just so happen to fall out of warranty it's okay to completely ignore the fact that the resolution that I was given was incorrect in terms of fixing the problem.

Those are exactly the issues you should bring up with the store manager, and/or with telephone support, when asking them to cover the repair. If you have a documented history of problems, Not solved while under warranty, they should be willing to listen to you. They may still say no, but you have a case.

Dec 26, 2013 6:23 PM in response to ewsarjeant

Automobile companies do not issue recalls for ordinary things either.

They only attempt to track you down (and usually do badly at it) when the governement determines that your life is in danger if the problem is not repaired.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

kernel panic, looks GPU related