New Macbook Air - wifi connectivity problems

When I picked up my the new 802.11ac Time Capsule yesterday, I asked what the store was using for wireless routers and the guy said some Cisco ones.

Either way, I'm sure their wifi hardware is newer and has the latest firmware.

Interesting..should go by the local one and run a wirelss sniffer to see what they are using.

Can someone please tell me if the problem persists if they hook up to the non-5 gHz network?

Hi guys, just thought I'd add my 2 pence here.

I've got the 2013 macbook air 1.7ghz 256 ssd 8 gig ram. Also have the new AirPort extreme (not timecapsule) and wifi works fine with it even at range. But at work we have some cisco 801.11n accesspoints and it will connect and work for a short period but then stop working. Pings start getting 'no route to host' even though the wifi shows as still connected. Sometimes disabling wifi and re-enabling it fixes the problem, but most of the time you need to reboot.

I also found that the wifi drop can be 'forced' by trying to SEND a lot of data out over the network. For example if I'm on the work wifi and I try to mirror my screen to one of our apple tvs, it works for about 20 seconds and then my wifi dies.

At home all this functionality is fine, I've been connected for 5-6 hours at once on the airport extreme and have no problems at all.

So yeah it does seem that the new airport extreme works fine, but any other vendor routers are causing a problem with the mba. Other devices I have work fine with the wifi at work so I can only assume it's an issue with the mba.

I have both the new MBA and new AirPort Extreme. As posted previous with AirPort Extreme works great, but elsewhere not....

I have been having the same problems with dropped wifi on my new Haswell MacBook Air. I either have to reboot or reboot my router in order to get connected again, and then it usually only lasts for one or two page loads. All other devices, Apple or non, can connect without issue.

I changed my wireless router (Netgear WNR2000) security protocol to WPA2, and so far, it seems to have solved the problem. Only snag is, I changed the protocol to WPA a few months ago because my then new iPad Mini wouldn't stay connected to WPA2. Not sure if the switch to WPA2 is responsible, but I thought I'd share.

At this point, I'd rather my iPad Mini be screwed than my new Air, but Apple...let's get on it, huh?

Hi. Just reading thread ahead of receiving my MAB 2013 13" next week. I have two 802.11 ac routers (Netgear + Linksys) - I'll report back on Wednesday.

This different thread originating in 2010 has just had a new post that's interesting (JohnWI, 18/06/2013, 08:59) Is this evidence that the latest Airport update maybe part of the problem? Visit:

https://discussions.apple.com/thread/2664670?start=765&tstart=0

Ok guys,

I only bought my Haswell Macbook Air 2013 yesterday and I am experiecing the same problems. Although, I do have a temporary fix.. Well, it works for me.

So all I do is run the WiFi diagnostics and once everything is working again (green lights), I leave the window open (minimised into the dock), and the internet just seems to work. However, once I completely exit diagnostics window, my connection drops again.

Let me know if this works for you guys! (This is my first Mac computer too, what an excellent experience I'm having.)

Leaving the diagnostic wiondow open keeps the connection alive you say ?

To me it looks like maybe it's an energy saving issue on the wifi card. Maybe it's so agresive that the connection just drops. id you try plugged and unplugged if there s any difference in the time the connection takes to drop ?

I ordered an i7/8gigs MBA and will recieve it next week, we'll see. But if it has trouble and apple doesn't at least communicate on the preblem and states if it s hardware or software related, i'll return it in the nearest store on day 1.

But on thing i wonder : Did some one try to install windows and test ? It would help understanding whether it's firmware or driver related.

Have a look at this guys,
-Option click wifi
-Open wireless Diagnostics
-Hit Command and 2 (or go window>utilities)
-Then click performance

There are readings of noise and signal strength, i was having the same issue, however was getting a fair bit of noise, was still connected to wifi but no internet so changed the chanel on my router.

I haven't been able to check this at my friends house yet where i also had the same issue a bit more, but haven't had a problem at home.......yet.

Yewe,

What router are you seeing the issue with ?

Okaeeeee...... You've managed to get your router to talk to your shiny new MBA - so what?

The new MBA is alleged to be some kind of superior 'Road Warrior'.

You won't be able to change the router in Starbucks, Hilton, University etc..... So, your MBA WiFi probably won't work away from home.....

Oh, and yes, that wired connectivity thing is still a problem with the new MBA - so you are very limited if WiFi doesn't work....

My MBA (13", 8Gb, i7, 256Gb) and thousands and thousands of others' MBAs have either already been bought or are about to be bought. Perhaps I and those thousands of others should take it back to the Apple Store, cross to the other side of the Mall and buy the new Sony VAIO Pro 13 instead? It's faster, lighter, thinner, has better connectivity and an even better screen? So what if the battery life is less - at least you can use the battery.......

"A P P L E, W H E R E A R E YOU ! ! ! ! ! ! ................?"

😠 😠 😠 😠 😠 😠 😠 😠

Message was edited by: Cloudi

What if an extra usb wifi is installed? Will it work and not having this issue? Thanks.

Yes, should do. But a good one - especially an 802.11 ac - will cost quite a lot (and you already have one inside your new MBA.......)

So I practically need this open if I want my internet connection to stay stable:

Once I competely exit from it, my connection drops. This is such a pain the ***. I've even tried changing WiFi Channels, resetting all my internet settings, router settings, pretty much everything mentioned above and in other threads too.

I'm not going to lie, but I'm not sure what my router is. I've accessed the router but I can't find what Ghz it is too...