Restore iPhone from backup not listed in iTunes

My iPhone 5 is completely wiped, and there isn't a history of my latest backup listed in iTunes, however, I can see a backup on my computer....how can i restore my iPhone with my backup that isn't listed in iTunes?


Thanks in advance!

iPhone 5, iOS 6.1.4

Posted on Jun 13, 2013 4:19 PM

Reply
66 replies

Nov 26, 2013 6:21 AM in response to Miis Luna

I was helping out my friend to restore his iPhone from his iPhone backup on his PC. Unfortunately, his iPhone backup was somehow corrupted and couldn't be restored.


Luckily, when we set up his computer, we made a copy of iPhone backup and store it in an external drive.


We were able to restore his iPhone from an old backup that has all his contacts!


I would recommend you make a backup of your iPhone backup occasionally for double protection!


<Link Edited by Host>

Nov 26, 2013 7:35 AM in response to Rbenachour

I do have a time machine, but I haven't connected it since I moved, so that data is older, much older.


I normally do backups. I did a backup before upgrading to ios7. Previous backups from older devices also showed up. I can see them in my Mobile Backups folder, but they are (old backups) missing the manifest files.


I am not sure if it was updating iTunes or upgrading to Maverick that made them go away. Either that or my backup before upgrading to iOS 7 and newer iTunes was corrupt.

Aug 2, 2014 6:19 PM in response to Rbenachour

Thank you so much! Same problem exactly for me, and I was able to use this code copy/paste to restore my old backup properly. I hit a minor snag because both were named the same thing and reflected the same date... but playing around with the display name allowed me to distinguish. So happy to have my older photos... and very motivated to have these backed up elsewhere now.

Apr 5, 2015 2:09 PM in response to Rbenachour

HEllo i tried your instructions as u mentioned but its not working i sold my iphone 4s but before selling it i made a backup on itunes it was on ios 8 Now i purchased an iphone 5 which has ios 7.1.2 itunes is not showing backup but i tried the process u mentioned but its not working i opened info.plist of new backup ande pasted to desired backup it is now visible on itunes but when i clicked on restore an error is there (the backup is crupted or either its not compatible with the iphone which you are restoring....please please please help me my backup is of 7.97GB containing lots of important data

Aug 3, 2015 10:48 PM in response to Miis Luna

I did all the steps in order to restore the backup - worked great up until the iPhone was restored. Once I restored the iPhone, none of the contacts or photos were synced for whatever reason? Now there are 3 backups with the same name under the restore list, one with the original date (the date of the restore that was deleted by iTunes). I hit restore for that file, and contacts and photos still weren't there. Is there a way to get that information from the original backup file?


I have the original file saved onto the desktop in a folder. Did I need to copy over more information than I did from the info.plist file? Please assist! Thanks!

Feb 19, 2016 2:30 PM in response to Rbenachour

Thanks for the tip Rbenachour! Can you clarify what-


Copy all the text from the begining all the way up through


"<key>IC-Info.sidv</key>" means?

Does this mean to start at the bottom and copy "up through" the "<key>IC-Info.sidv</key>"or start at the top and copy "down through" "<key>IC-Info.sidv</key>"???

I just want to make sure that I copy the correct data and not corrupt any files. Thanks very much!!!

Jul 14, 2016 1:48 PM in response to Lawrence Finch

My phone and itunes are both up to date and have the latest software. My phone is still not showing up when I go to restore back up. I just did a forced back up to icloud.... again. My phone shows the time it was backed up. I went to icloud.com and it also shows the time it was backed up but when I go to itunes to do the restored backup, it is not listed. What do I need to do?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Restore iPhone from backup not listed in iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.