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boot camp not recognize keyboard and mouse when installing windows 7 pro 64 bit

Hi,


I have some issue when installing windows 7 pro 64 bit using boot camp. after done partitioning the windows drive and when boot to windows installation process, i've got stuck in the first screen when choosing the language. it seems that the keyboard and mouse are not detected.

i'm using boot camp ver. 5.0.

does anyone have similar problem with me?

iMac, Mac OS X (10.7.5)

Posted on Jun 13, 2013 7:56 PM

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Question marked as Best reply

Posted on Jan 4, 2017 9:23 AM

Restart the computer on Mac, run the bootcamp assistant again, select only the erase Windows 7 and reestablish hard disk, once finished run bootcamp again (without restarting the computer) and select only install Windows and create partition and automatically run Windows installator and "voilá" the mouse and keyboard work.

79 replies

Nov 11, 2014 7:09 AM in response to yuli.syam

Hi, I made this step by step guide about installing windows 7, then 8 and finally 8.1 in a boot camp partition on a Macbook Air 2013 (might work on any 2013-2014 Apple Computer). It took me a week to figure out the solution. my windows 8 license is only for upgrades from Win7, so I had to install windows 7 first, but my win7 is dual architecture so the first show-stopper was Bootcamp not allowing to use this disk.


If you have a Windows 7 64bits ONLY DVD please skip step one.


1) When running Bootcamp 5.1 on certain MacBook models, it will only allow you to install Windows 7 x64 ONLY DVD. If you have a dual Windows 7 x86/x64 DVD, it will not be accepted by Bootcamp unless you do the below modification.


Right click on Bootcamp application in Mac OSX and open the package content.

Drag info.plist to your desktop (this is only to allow editing otherwise you will be asked to save a copy if you try to edit inside the package)


In this section of info.plist add your computer model:


<key>32BitSupportedModels</key>

<array>

<string>MacBookPro8,2</string>

<string>MacBook6,1</string>

<string>MacBookAir5,2</string>

<string>MacBookPro10,1</string>

<string>MacPro5,1</string>

<string>Macmini5,3</string>


Computer model can be found in the system report screen when you click on the apple menu and then about this Mac.

Save info.plist and drag back into the Bootcamp package.


You need to sign the file again, for this run the below 2 commands from Terminal:

sudo codesign -fs - /Applications/Utilities/Boot\ Camp\ Assistant.app/Contents/info.plist


sudo codesign -fs - /Applications/Utilities/Boot\ Camp\ Assistant.app


The second command might ask you to download a signing package from the Internet. Once it is downloaded run the last command again.


2) Run Bootcamp and select “Create a Windows 7 or later version install disk”


Insert your Windows 7 DVD and a blank 8GB USB drive then click on Continue.


Bootcamp will download the latest Bootcamp drivers from Apple site and will include them as part of the Windows 7 Install package inside the USB drive.


Continue with the installation via Bootcamp. Bootcamp will alert you that some USB features will be temporarily deactivated. This is very important and it is again to prevent failure of keyboard and trackpad when installing Windows 7.


Once windows 7 completes the installation you should be able to boot normally either on Windows 7 or Mac OSX. if for some reason you are already loosing keyboard/trackpad functionality, then take a look step 3 to see how you can recover it if you execute the "legacy" boot command described there.


Warning: Do not perform any partition task from Windows partition. You can destroy your Mac OSX partition if you do so.


3) Installing Windows 8:


Boot using Mac OSX and open Bootcamp. Insert your Windows 8 DVD and your USB Drive and proceed to create a USB installation drive same as you did with Windows 7.


Once this is done, just close BootCamp and reboot your computer on Windows 7.


From Windows 7 execute the installation app for Windows 8 from the USB drive.


Once Windows 8 reaches the screen below must likely you will not have keyboard and trackpad functions. In that case, just reboot your computer by pressing the power button for 5 seconds and press Option key to manually switch to Mac OSX partition.


Once on Mac OSX, open terminal and run the command below:


VERY IMPORTANT COMMAND REQUIRED SEVERAL TIMES TO CONTINUE FUTHER.

sudo /usr/sbin/bless --device /dev/disk0s4 --setBoot --nextonly --legacy


Make sure the disk identifier highlighted above is the same disk you have for Bootcamp. It is usually disk0s4 but you can double check by executing diskutil.


This command will prepare the computer to boot next time on legacy mode.


Once you run this command, don’t do anything else and just restart the computer from the restart option under the Apple menu.


The computer should restart automatically on Windows and the installation of Windows 8 should continue from the personalize screen. At this point you should have keyboard and trackpad fully functional.


The “legacy” boot command above, only works once for every reboot. If you reboot or turn off your computer and you need to go back to windows 8, you will need to boot Mac OSX first, then run the legacy command and restart the computer. Again you will boot in Windows automatically and keyboard/trackpad will be functional again.


Finally, on windows 8, install all your updates, they might require rebooting several times and all these times you will have to reboot into Mac OSX, run the legacy command and restart again into Windows.


Once Windows 8 is updated with the latest updates, go to Microsoft Shop and install Windows 8.1 following the normal steps.


Once Windows 8.1 is installed, keyboard and trackpad should work natively without the need of booting from Mac OSX anymore.

Aug 24, 2015 11:55 AM in response to JerryLundegaard

I suffered for a long time with the installation of Boot Camp windows 7 on MacBook Air 2013.

I tried a lot of options, and ISO images.

Not what ways did not help me ((

Thank you for the recommendation!! Your way to help me on the first try!

I downloaded all the possible drivers from the folder \$WinPEDriver$\IntelxHCISetup\Drivers, at the time of windows when asked to select the disk for installation. Then windows normally no problem with the keyboard and mouse.

First, however, he betrayed windows BSOD when loading, complaining file AppleSSD.sys.

I rebooted the MAC OS X and delete the file from the folder an boot camp disk: \\Windows\system32\drivers\AppleSSD.sys

and reboot back in windows, and continue installation windows.


It is the most convenient, logical and correct way how to install windows 7 on MacBook Air 2013.


THANK YOU!!!

Sep 23, 2015 4:30 PM in response to yuli.syam

Some Suggestions

(I have an iMac, late 2013, 21.5", 8 gb, 2.7 ghz. Im using 9.5 Mavericks. I used an external DVD writer to install Win7. I didnt use any keyboard. Because you will be able to use win7's monitor keyboard via your mouse. I used only a wireless mouse, logitech's one, M185. I think, you dont have to use Apple keyboard and mouse, because our problem isn't about them, but usb 3.0 drivers. )


- Try to use USB 2.0 flash for bootcamp drivers. I couldnt succeed via USB 3.0 16GB flash stick.

- Create this stick manually. Usb stick created by bootcamp automatically didnt work on my machine. I tried these driver versions: BootCamp 5.1.5640, Bootcamp 5.1.5621, Bootcamp 5.0.5033. Eventually 5.1.5640 worked successfully. ( Boot Camp Support Software 5.1.5640 ) To create usb stick, use disk utility. format it as ms-dos fat and master boot record. Copy and paste bootcamp drivers you downloaded, into this usb stick.

- Plug usb 2.0 flash containing bootcamp drivers, in the rightmost slot, nearest one to power cable.

- Plug external dvd containing Win7 installation disc, in the leftmost slot, nearest one to card reader.

- Your flash's light should blink during installation time to time and installation screen will get better after restarting computer once automatically.


Last Note: Actually I had installed Win7 two times successfully without any issue. But I had sent my iMac to the service for its screen. Then I met this issue. Such a bad situation!

Sep 2, 2016 8:20 AM in response to yuli.syam

Ok, Its very easy to solve.

-Problem: MacBook,MacBook Air brings USB3.0 and windows 7 does not recconize Usb3.0 natively.

-Is USB 3 supported by Boot Camp 5.1?

Yes. See Using USB 3 devices on Mac computers.

--Read this Article:Install Windows 7 and earlier on your Mac using Boot Camp - Apple Support

1- Make sure Correct Version of BootCamp for your MacBook

2- After BootCamp assistant finish , copy these files/folders

Partition : WININSTALL

2.1- Check this folder: $WinPEDriver$

and subfolder: "IntelxHCISetup" MUST BE COPIED.

2.2 Remove this folder : "AppleSSD64"

User uploaded fileAnd Done.

Obs: IntelxHCISetup on BootCamp 5.1

Oct 31, 2016 6:38 AM in response to yuli.syam

I Have the same issue, tryd with 10.8 with 10.9 freshinstall and then with the boot camp assistant, i tryd to replace the folders with the 5640 drivers, i tryd with the official intel usb driver, nothing works for me. the issue with the applessd.sys is easy but no keyboard or mouse support after the installation. I tryd the apple thing and the help from some forums but no support for the windows 7 pro 64bit. Why do you cant fix that apple?

boot camp not recognize keyboard and mouse when installing windows 7 pro 64 bit

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