App Store Problem 'Payment Declined' (big problem)

So it won’t let me download or update anything like when i go to update my apps it says payment declined but all of them are free and it only lets me update and download apps when there’s money on the card by the way it’s a debit card so what can i do to be able to download free apps regardless of when the card gets money on it and doesn’t have money on it?

When you have a card on an account it has to be a valid card and pass the iTunes validation, irrespective of WhT you are trying to download. Either replace it with a valid card, or try just logging into the account (not when trying to download something) and see if you can remove it

iOS 6.1.4 is for the iPhone 5 only, so your iPad is up-to-date if it's on 6.1.3

Does anything show on your purchase history e.g. if you log into your account on your computer's iTunes via the Store > View Account menu option you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases.

In terms of the card, what sort of card is it ? If it's a debit card then I don' think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of other posts about them being declined.

If it is a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

You could also use that link to see if iTunes Support can see why you are getting the 'problem with a previous purchase' message.

If you don't have a credit card then you might be able to use iTunes gift cards instead - that's what I currently use for purchases. You might be getting the 'billing problem' message due to it being a debit card, which as I said I don't think are still accepted - you might want to contact iTunes Support via the link that I gave to confirm one way or the other if that is the case.

I just have one question. If debit cards are no longer accepted, does that mean that i shouldn't be able to update my apps or download free apps as well? I am having the same issues, but they will not let me update apps, nor download free apps. And my debit card has not overdraft...

If you have a card on your iTunes account then it will need to be a valid card. If you don't have a credit card that you can replace it with then do you have the 'none' option on the payments screen ?

Hey even I have the exact problem right now ... It would be really helpful if you could help me.

Did your payment problem get solved.... If so , tell me how??

actually i have the same issue now , and i cant do anything about it , i went to a store near to my place

they cant even help me with that , and the apple support is suck.

i bought many apps and now its all gone

is there anyone who can give me some advices about this problem ? it will be a pleasure if anyone did

and thank you in advance

I am on week two as new to apple and I just ran into this same problem. It took them a few days to clear the account and ever since then I have not been able to update any apps or download anything free or anything I had previously downloaded free or paid from the app store. Everything appears as in the cloud and on my account but I cannot store it on my phone, 5S by the way. I have been a long time android user and this has never happened in the many years as an android user. If apps are free, I don't see why it would have anything to do with the credit card on file. Yes, updating the credit card information fixed the problem but why do you need to have a valid credit card on file for free apps. This is even happening with apps that do not have in app purchases. Strike 2 for apple, I still have a few more days to return to the store and exhange the phone no questions asked.

i know how you feel racheljackson im having the same problem with my iphone 5s, so enfuryatingly frusrated. thinking about sending my phone back because i cant seem to do or downlaod anything i want to 😟 APPLE READ THIS COMMENT!!!!!!

SORT THIS MAJOR PROBLEM FOR MANY OF US PLEASE WE DONT PAY FOR IGNORANCE WE PAY FOR LOYALTY, RESPCT AND SERVICE WHEN ASKING YOU FOR ASISSTANCE!!!!!!

YOU GUYS MAKE OUT THAT YOU LISTEN TO YOUR CUSTOMERS AND HELP THEM WHEN IN NEED IF THATS THE CASE! THEN PROOVE IT!!! NOT JUST FOR ME BUT FOR THE BENEFIT OF ALL THE OTHERS WHO ARE GOING THROUGH WITH THIS TOO!!!!

FIX THIS **** FAULT......PLEASE!

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.

What are you trying to use as your payment method ? If a debit card then they are no longer accepted in all countries. If it's a credit card then is it registered to exactly the same name and address as on your iTunes account and it was issued by a bank in the country where you and iTunes account are ? Have you got a different card that you could try ?

I can still use my VISA debit card for the app store.

The available payment methods vary by country, but you can typically use these methods:

• Credit cards
• iTunes Cards
• iTunes Store gift certificates
• Content codes
• Store credit (including Allowance Account balances)
• ClickandBuy
• PayEase
• PayPal

You may be able to use other payment types in your country, like debit and Maestro cards.