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iphone 4s wifi greyed out.

hi i restart all the settings for my iphone 4s but it seems not working. Still wifi greyed out. What happen to APPLE. Is there any ways to resolve this kind of problem?

Posted on Jun 18, 2013 3:50 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2013 3:55 AM

Try the troubleshooting suggestions in http://support.apple.com/kb/TS1559 and if that does not help, a user has found that it helps to:


Go to Settings and turn Airplane Mode and Do Not Disturb ON

Power down and wait 5-10 minutes

Power up

Go to Settings and turn Airplane Mode and Do Not Disturb OFF


If that does not help, backup your content and go to Settings > General > Reset > Erase All Content and Settings and then restore from the backup.


If that still does not help, take it to an Apple store genius bar for testing by the technicians.

472 replies

Jan 9, 2014 1:33 PM in response to btrau1

btrau1 wrote:


We must be talking about different Dwight Schrute's, I'm referring to the beat farmer, music producer of the "Office Musik Mashup".


I'm just not sure I understand the solution TJBUSMC1973is reffering to. Can someone else please explain the correct procedures to take?


Simply click on this link for the troubleshooting steps for this issue:

http://support.apple.com/kb/ts1559


That's the official Apple Support Article. Or, call 1-800-MY-APPLE to talk to someone from Apple. I'm sure they are eagerly awaiting your call.

Jan 10, 2014 1:25 AM in response to john_2595

Got my iPhone repaired from the company noted here (p*****). So my wifi works now after weeks. What makes me furious, is this little minds comments and ranting. Really, I don't understand the fuzz; the iPhone 4s has an issue. There is one independent company that repairs it and makes it work. And some users just flame this and classify it as spamming. Why? Because someone actually knows how to repair this? The question is: what to do, iPhone 4s wifi is grayed out, no wifi. Answer: one company was mentioned, they repair it because it is a hardware issue. How is this spam? It is an answer, as far as I am concerned. Board rules vioalted? What do you care, it is answer to your problem. And, it worked for me. I got wifi back. Accept it or leave it. But no, lets try melting some parts and stuff it in next to the frozen chicken and broccoli. Maybe it will start then.


Well, maybe not.


At the same time, users are still trying out ridiculous stuff like freezer or heating or other nonsense that “worked, but a few days later it went back to grey”. The fact, that it “worked”, and Apple reads this boards, makes Apple do nothing. Also, they noted the repair mentality that users have, so they can put it on the checklist if someone sends it in; see if they out it in the freezer and made it wet, see if they melted all components with some heating device. Also, if Apple knows that someone can repair it, that users should let it repair for a few bucks, not Apple pricing. Because that is also a solution for Apple. They do not leave you without options. Use one of the options offered and have a nice day.


Let us check the facts:


1. iPhone 4s wlan issue is an issue that affects a lot of users

2. Secretly the majority is waiting for Apple to open the gates of repair and fix it for free

3. This might happen, but if you know Apple, you know it wont happen unless there is pressure

4. This pressure can only come from a court

5. This takes time, so Apple will not give up and maybe in 2020 they will accept the fact that the iPhone 4s must be replaced/repaired - and then only the one that weren't in the freezer or oven. And the ones that weren't open yet.

6. Will you wait so long? Sure you did not try anything to fix this? How big is the chance you get it replaced in 2020?


See what happened with the ipod nano 1st generation (2005) and the battery issue; you can send it in. Do you actually have one today? It took until 2011 when Apple made a replacement program. Good luck with waiting. Five generations later Apple recalls the ipod nano. You can get one ipod nano 6th generation. But the nano did not cost as much as an iPhone. So this wont happen so soon. And, no one wants it 2011. Same thing could happen here.


Decide for yourself, if you want to improvise, believe in magic or wait for Apple to do something. Also, you can get it repaired from someone who has done this. Or get a new iPhone. Hey, there are a few options. But please, do not troll the issue with claims that help should come from Apple, others are no good and drool on a holly grail that will help fix this unfortunate hardware issue. Because it wont.

Jan 10, 2014 1:54 AM in response to john_2595

I bought my Iphone 4S directly from apple (no 3rd parties involved / no contracts etc). I'm that kind of a person who takes very well care of my things and this Iphone is one of the things I always took care of. Its still looks Mint in condition and looks like new.

My problem starts with the same Wifi Grey out thing. I was on a sim-only 3G contract so for that I didn't every need a wifi for initial 12 months (honestly I'm not a technical geek and didn't notice that whether wifi is working or not). Data worked fine on 3G. My problem started when my sim-only contract finished and I had to pay extra for 3G. After that I thought of using wifi instead of 3G. And for my surprise it was greyed out. I thought of it to be some software frozen, did a restart but it didn't help. Went through the communities and found out the way of restoring from back up / set up as a new phone. Tried both but it still didn't help.

I booked an appointment yesterday and took it to one of the Apple stores and all I was told is that this phone is out of warranty and I need to pay staggering £159 pounds to get it repaired or else get it recycled etc.

My whole point is simple. I understand that things do get faulty / damaged etc over period of time however, after going through all the discussion forums this problem is something which is not wear&tear over time; its not one piece of equipment turned out as faulty but rest all working fine. Its something which Apple knows that they had a poor / faulty hardware and its a very very common problem in 4S models and some 3GS models. Why Apple is trying to hide under warrenty period over and other lame excuses. Atleast they should have the courage to come up saying it was a faulty hardware and do something to satisfy their customers. My old sony phone, and samsung works overall great as they worked on the first day even after usage way more than this stupid apple iphone.

Someone above gave example of cars and warranties. You belive in me, I own a toyota corolla and even after warranty period ran out ages ago, I got a recall message last year for some faulty part which Toyota owned to be faulty and replaced it without any consideration if warranty was there or not. Toyota made me their permanent admirer and a customer. and I'm sorry apple you are way more expensive and your services are extremely poor. This perhaps was my last apple product. I hope you improve your attitudes otherwise in future you will be marely a name of past.

Jan 10, 2014 5:23 AM in response to Zikeokiller

@zikeokiller:

Not true for me. I toasted the upper part of my 4s with a hairdryer up to the point of the overheat message on the display. After that WIFI worked flawless since more than 14 weeks now.


Can you prove your statement: "Unless they replace the WI-FI chip or re-wave-solder it, the fault will return." or is it just your speculation? How do you know?

Jan 10, 2014 8:11 AM in response to john_2595

After applying the iOS7 update, my husbands phone constantly had problems connecting to wifi and was greyed out. We tried every fix (other than the hairdyer/heat) one. The ONLY thing that worked for us was deleting all of his pics and videos which amounted to almost 8 gb of space on his phone. His phone now instantly connects to wifi with no problem and is running faster than ever. Those of you who have tried resetting network setting and other resetting might try this.

Jan 10, 2014 9:47 AM in response to Zikeokiller

Zikeokiller wrote:


You do realise you paid someone $60 to simply heat up your WI-FI chip with a heatgun or hairdrier. There is a 80% propability the fault will return within a week or two.

Unless they replace the WI-FI chip or re-wave-solder it, the fault will return. I don't know anyone who would do this for you for a mere $60. Maybe $150.

$60 is actually reasonable to replace a wifi module, if you know how. Just search ebay for iPhone 4s wifi module, you'll see.


That being said, I, for one, don't think I have the know-how. I'm still waiting.


I think we all agree that Apple could do better here in US, don't we?

(Especially after they recognized this issue overseas. http://forums.macrumors.com/showthread.php?t=1581448)


Note to forum policy trolls - the message above are my obeseration and thoughts. I'm not advertising any non-Apple stuff nor promoting any non-Apple authorized procedures here. Plus there's no point to say the same thing again and again. So chill and stay away.

Jan 11, 2014 1:05 AM in response to john_2595

Great. Am trying out Ralph's tip. When I took my 4s to the Apple Store in London they didn't actually look at it at all. They told me I'd need to pay £155 for a replacement phone and that that was the only answer. If I'd bought the phone in the UK it would be guaranteed for hardware problems for 6 years - good to know - but unfortunately I'd bought it in California who don't have the same guarantee laws. It's particularly annoying as the phone had to be replaced in its first year because of a weird freezing problem and here we are two years later but out of waranty with another dire problem. I hope your phone got sorted with one of these tips.

Jan 11, 2014 8:13 AM in response to Been Beenie

Hi Been Beenie,

Can you please tell the source of this information (hardware warranty in UK purchased-iphone for 6 years)?

As I have read on apple website/iphone booklet, the warranty is only for one year only. I even went to apple store in London but they straight away refused to own the fault by saying the phone is out of warranty. I however, was offered a staggering £159 repair bill or help in recycling.

Please give some more information and references if possible for the 6 years obligation. Thanks.

iphone 4s wifi greyed out.

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