iphone 4s wifi greyed out.

CABKNY wrote:

Slow down Ice man.

The issue is via an overheating scenario being created by iOS 7, it has nothing to do with the hardware, its a software issue.

ALSO - the issue is not being addressed, no updates, no free upgrades, no coherrent ability to downgrade to iOS6 and most of all no admittance from Apple.

None of that would happen from Jobs, cuz he'd read these boards and go rattle some cages.

166177 Views alone on this thread.

Nope, that's completely untrue. This issue has been reported long before iOS 7 was released.

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Re: No WiFi after 5.1.1 iPhone OS upgrade

Re: Wifi on slider greyed out and no wifi signal on iPhone 4's

If it was caused by the software, then ALL iPhones running this software would be affected.

It's the hardware, not the software. And if it was the software, then why would replacing the device solve the issue in most every case?

Yeah, and Santa Claus brings gifts for kids that behave well...

luiz.morales wrote:

phzimm,

This is what the Apple "geniuses" tell everybody, I bet that everybody here at some point contacted Apple and were told that this was a hardware issue. But in fact it is not, and clearly the problem with wifi and bluetooth is caused by the release of the iOS7. Some iPhones with iOS6 also had this problem just after the installation of the mentioned operating system, but this is not even close to what is happening now.

You are so wrong it's not even funny. This issue has been around for a long, long time.

If it was software, then ALL iPhone 4S units running the same iOS would have the same problem. The software is the same. The only unique component is the hardware, because of manufacturing differences.

Every iOS 7.0.4 software is identical. But not all iPhone 4S units are. Basic troubleshooting logic dictates that you look for the 'unique' factor when comparing a known-good system and a faulty system. In this case, the unique factor is hardware, in virtually every case.

It's not the software. It's the hardware. And that's your best chance of getting service for the device, and getting your issue resolved. Blaming the software will get you nowhere.

luiz.morales wrote:

Yeah, and Santa Claus brings gifts for kids that behave well...

Not sure why you're replying to the OP.

It's called 'logical deduction'. Like it or not, it's not the software causing the issue. It's the hardware.

You're the one chasing a 'myth', my friend.

Well, this "logical deduction" that you are trying to sell here may apply to your case, but how to explain that suddenly, after the iOS7 release, tens of thousands (maybe hundreds if you count people who didn't look for a solution and payed for another **** phone) of iPhones wifi and bluetooth simply stop to work? By accident? I don't really think so! But well....More interesting, Apple never said a single word about that! iPhones were very nice, but I am changing to Nexus!

luiz.morales wrote:

Well, this "logical deduction" that you are trying to sell here may apply to your case, but how to explain that suddenly, after the iOS7 release, tens of thousands (maybe hundreds if you count people who didn't look for a solution and payed for another **** phone) of iPhones wifi and bluetooth simply stop to work? By accident? I don't really think so! But well....More interesting, Apple never said a single word about that! iPhones were very nice, but I am changing to Nexus!

Support your claim that 'tens of thousands, maybe hundreds of thousands' of users are experiencing this issue after updating to iOS 7.

The process of updating the iOS generates heat. Heat can reveal a defective wi-fi chip (in other words, the chip had a lower than standard tolerance to heat buildup). If the processor generates more heat than the defective wi-fi chip can handle, then the chip will experience problems. So, if either the chip or the processor are defective (chip has too low a tolerance for heat, or the processor generates more heat then it should), then a hardware fault can occur. And it doesn't matter what the actual code of the iOS is. It could have simply been a random string of 0s & 1s.

The iOS doesn't directly cause this fault. It is the heat generated by the processor during the iOS update.

Here's an analogy; someone goes to the hospital because of carbon monoxide poisoning. It doesn't matter if it was caused by automobile exhaust, a space heater, or cigarette smoke. You don't blame the gasoline for the carbon monoxide. There's nothing wrong with the gasoline. There's a problem with the car exhaust or the ventilation in the garage.

The iOS is the 'gasoline'.

The car is the 'iPhone hardware'.

The carbon monoxide is the 'heat generated from the update process'.

The bad ventilation is the 'defective wi-fi chip that can't handle that much heat'.

The poisoning is the 'wi-fi greyed out'.

Don't blame the gasoline. Blame the bad ventilation.

You just can't let it go can you? And the analogies again...and a bad one. Did Apple manufacture the gasoline, or is it a no name brand? That's like comparing a jailbreak iOS on the iphone in your example.

Don't forget about the S5 announcement on 2/24!

Right. So I have been reading soooo much about this crap.

I have had iOS 7 for a few months without any problem until one day: nothing.

I tried the network reset, I tried the restore, I tried the freezer. Everything that you can find on the web.

Then I went through all settings again, my last hope really.

This is what worked.

settings -> General -> background app refresh, I switched that to Off

And the magic occurred...

Not sure what else I can say. Hope this helps.

Re Francoisofuk.... Brilliant, NOT !!!

Not sure if you meant to demean everyone here but I dont conside being the owner of a £400 piece oj junk and expecting Apple to do something about it as 'crap'. I've actually got several now.. junk status and not worth discussing too much. They are junk forever, and a source of spares, thats all.

Have a look here and see how companies that practice good support actually deliver it. http://www.cityam.com/blog/1376401359/jaguar-land-rover-recall-nearly-12000-cars -one-its-biggest-markets There have been many recently; none of them concern warranties and such drivelling responses that I see here from diehards WITHOUT the problem. Thay all relate to 'expectation' and we expected the wifi to work as designed. It has failed spectacularly for many, and in the same way. Not a random one-off issue... either badly engineered circuit assembly, solder flow failure, or a flaky wifi chip: FACTORY PROBLEM made to be our problem. These are endemic issues that SHOULD have been sorted by Apple. They wont though, not now. Your phone will likely be scrap value within two weeks, like mine.

Unfortunately Apple do the talk, but have failed the walk in these cases. We all know Apple like to do it their way; but sometimes that just isn't the bst way!

vaportrails2002 wrote:

You just can't let it go can you? And the analogies again...and a bad one. Did Apple manufacture the gasoline, or is it a no name brand? That's like comparing a jailbreak iOS on the iphone in your example.

Don't forget about the S5 announcement on 2/24!

The point of my analogy was to point out the actual cause of the problem. And as I've educated you previously, if you chase the 'software is the fault' dog, then you'll get nowhere. Why? Because the terms of the iOS update, that MUST be agreed to by the user before download & install, make it very, very clear that it is optional, and at the sole risk of the user.

But the hardware? If there was a defect present at time of manufacturer, then you've got a chance at a claim with Apple.

Need the script again? Here it is:

From: https://discussions.apple.com/thread/4638071?answerId=24551640022#24551640022

i.e.: "If the wi-fi chip was defective from the very beginning, and only the process of an iOS update would create enough stress to reveal this defect, then there was no way for me to report this defect during the normal warranty period. No other operations on the iPhone created enough stress to reveal this defect, which was present all along. Therefore, because the device was defective from day of purchase, but there was no way for me to test for that defect, it was impossible for me to report it prior to it being revealed. The fact that it only revealed after the warranty expired should not infringe upon the validity of my claim."

That's how you have the best chance to get the device replaced for free if it is outside of warranty.

Blaming the software is not only false and ignorant, it will get you nowhere.

Blaming the hardware? Not only is that the actual cause of the problem, you've got a shot at replacement.

The user bought the hardware, believing it to be free from defects. That's their defense. But if you claim it's the software? Well, sorry, but you signed a legal agreement to accept any and all consequences of the optional software update.

And by the way, the 'gasoline' in my analogy also had a big, red sign on the gas pump that stated "You accept any and all consequences from the use of this fuel product. By purchasing this fuel, you agree that the manufacturer of this gasoline is absolved of any and all problems caused by this gasoline, including but not limited to; knocking, spillage, gunk buildup, running out of gas on the side ofthe road in the middle of nowhere, etcetera. All sales are final."

Chase the iOS as the 'fault', and you'll get nowhere. Blame the hardware, and you might get somewhere.

I'm hear to put people on the right track to resolution, not support spurious and ignorant fallacies about the code of the software causing a hardware issue.

Alright I've had enough of your crap.

What are you saying? Beyond the software vs. hardware ground zero debate.

What is your solution you troll faced f**k.

A) Should we upgrade at full cost to an iPhone 5?

B) continue to get dispensed current iPhone 4s while being under warrenty?
(I've had 6 new phones in 60 days. All become greyed out within days of use, all come loaded with iOS7 btw, and the prats at the genius bar play it awww shucks dumb everytime they see me, waiting for my warranty to run out.)

C) Leave the unique platform of the iPhone because paying for all this data is mental since we don't get WiFi

D) Listen to you brag about inane points and counter points on a discussion forum that is the only solace to find a ******* slution, since Apple in flat out ignoring the issue.

Please you wise smelly king hemoroid instruct us all what to do.

Trust me, it will grey out again with use as it will trigger an error in the overheating settings.

I have done all the systems amd location services tricks, the grey out occurs once the phone heats up again.

My best solution was with the hair dryer, that fix lasted about 10 days. Everything else was 1-3 days before back to grey.

Sorry. Enjoy wifi while you have it.

still a poor analogy

hi i have had the same problem on my last 4s and got it replaced for free outside of waranty. same thing happened yesterday to my new one and i tried all the things they said would work but it didnt, then i looked at this youtube video http://www.youtube.com/watch?v=4mVkiU2jNSE

and the thing he done worked for me . Dont know if any of yous tried it but hope it fixes it for u to.

Here is my 4S story. I've had my phone for a year and a half. Few weeks after upgrading to IOS7 my wifi greyed out. I spent a couple days dealing with first my provider and then apple. Finally reached a "specialist" and he decided it was a hardware problem. I was about 30 days out of my warranty. He very graciously sent me another phone that I didn't have to pay for. Whoopee, thought I hit the jackpot.

About 5 weeks goes by and the new phone does the same thing. Greyed out, no wifi. I am in no mood to jump through hoops again so I checked my with my provider to see when I can upgrade without paying an arm and a leg. Wifi is great but I know I can absolutley live without it. The biggest problem I have is having to charge my phone a lot more then when the wifi works.

Yesterday I wake up, unplug the phone and guess what? Wifi is back. All by itself. I didn't do a darn thing. No hoops jumped through, no procedures nothing. This is about 4 weeks later mind you.

So....is it the upgrade that is making the hardware fail? I never had any trouble with wifi until the upgrade. Also, my husband has the 5, and daughters have the 4 and 3. Not one of them have ever had a wifi issue since the upgrade. Just me, the one with the 4S.

It seems the upgrade is creating an issue with the 4S. Hardware, software...seems like both to me.