Apple Event: May 7th at 7 am PT
Anyone know what the OS X process 'soagent' is?
This is the only reference I can find ... https://my.evalesco.com/docs/3.4.1/adminguide/adminguide.html#AEN49
It seems to be chewing up a fair amount of processor time.
iMac, OS X Mountain Lion (10.8.3), 6GB RAM, Time Capsule 500GB
Appears to be an apache thing: https://svn.apache.org/repos/asf/openoffice/ooo-site/trunk/content/development/d igest/cvs48b.html
What is the parent process shown in Activity Monitor? What user is it running as?
Process: soagent [358]
Path: /System/Library/PrivateFrameworks/MessagesKit.framework/Versions/A/Resources/so agent.app/Contents/MacOS/soagent
Load Address: 0x103372000
Identifier: soagent
Version: ???
Code Type: X86-64
Parent Process: launchd [253]
The user is my user account.
Any help?
Well, it's something in the MessagesKit framework ;-)
I don't know specifically what it does, but I have it running on my machine, and it's built into an OS X framework. I figure if you kill it, then Messages may stop working or something.
That whole framework should not be there. You may have installed the expired beta of Messages. Back up all data, then reinstall the OS. Even that may not get rid of it. In that case, you'll have to erase, install, and restore your data from a backup.
Thanks William & Linc,
Yes Linc you are correct I did install the expired iMessages Beta.
This may also be linked to another problem I have been having, again for which you were assisting...
https://discussions.apple.com/thread/5088176
(This has incidentally become a problem again, and I will respond to that as suggested.)
A sample of the process reveals references to the AddressBook, etc processes.
It seems as though an erase, install and restore is almost inevitable
Not true. I have this framework on my machines, and it's running:
Frygar:~ blloyd$ ps -ef | grep soagent
501 397 244 0 Mon08AM ?? 0:20.32 /System/Library/PrivateFrameworks/MessagesKit.framework/Resources/soagent.app/C ontents/MacOS/soagent
So the answer here is a little unclear and I have this issue as well where soagent is constantly "Not Responding" ... should I remove this file or should it be there?
I really don't want to go through the fresh install of Mavericks and restore from Time Machine process, we're not using Windows after all.
I should be able to go into the depths of the files and remove what needs removing no? Any guidance on a solution?
An upgrade to Mavericks solved this problem for me. While I eventually did a fresh reinstall for other reasons, the Mavericks upgrade had already eliminated this bug.
Apologies but I don't have the technical knowledge to assist with your idea to remove / reinstall the associated files. I'd recommend against this path, unless you can find someone out there with the in depth knowledge to achieve this without "breaking" anything else.
And an upgrade to Mavericks *created* this problem for me. :-/
I've just recently had this problem with soagnet and it not responding. We've also had some issues with malware. Do you think they are or may be related?
Alan
I am having the same problem. Not sure what this is. Upgrade to Mavericks caused the problem.
| soagent (Not Responding) | 29.1 MB | 2 | 151 | 215 | 0.0 | 4.44 | 0 bytes | 0 bytes | 0 | 0 | 0 bytes | 0 bytes | 64 bit | - | No | No | 0 bytes | 0 bytes | 0 bytes | No | Yes | 0 bytes |
Hi Linc
I think you mentioned that soagent shouldn't be running ? Is that still the case? I've not noticed that process running until more recently it's running on all of my machines
Thanks for your help.
A misbehaving soagent is frequently caused by a conflicting contact that cannot be synchronized with iCloud.
See my solution here:
https://discussions.apple.com/thread/6633259?answerId=27595631022#27595631022
I saw this issue appear when I added a new mail account to my mac mail.
I had an email address setup under outlook.com. I migrated this email over to Gmail. I then installed Gmail before deleting the outlook account. This is when I saw these processes use a tremendous amount of CPU usage.
This would only happen when I would try to open the iMessage app.
To fix this, I simply deleted one of the accounts from Mac Mail, Contacts, iMessage, Calendars... and my computer went back to normal!
I know this may not be the same issue for all... but was how I was able to fix this issue.
OS X process 'soagent'
