I think my phone is hacked

It is definitely possible for someone to hack your account but in terms of the iPhone itself the only way someone would have access to it is from an apple id or the account used for iCloud itself or if it is jailbroken. This would control some of the data stored on your iPhone and possible purchases made on the apple id account aswel.

Best option would be to change passwords for any account as for the phone itself you say its the diagnostics, more than likely this is the diagnostics you agree to send apple either through settings or when going through set up assistant, as killhippie informed you turn logging off and the data should not show on the phone.

And in terms of your voicemail password im not sure about the country you're in but here the voicemail pasword is set by your carrier not by the iPhone and if you would like it changed you need to contact your carrier. Here a restore to factory settings does not reset any password apart from a restrictions passcode or lockscreen passcode set on the phones settings.

Ping used to be part of iTunes on the iPhone, so it was not hacked, you could turn Ping it off in the restriction settings it was a failed attempt really at a social network for itunes. Later versions of iOS do not have it. As to why your phone is getting hot it sounds like a process in the phone is running constantly. This can happen, also in use with certain apps the iphone becomes hot from usage. Try holding the power and home button till the Apple logo appears and wait for the phone to restart. I make sure I have no running apps before doing this. As mentioned above your voicemail default password is controlled by your cellular provider, its nothing to do with the iPhone so change that yourself. All voicemail comes with a default password from the networks that's why they suggest to change it asap. If the phone continues to run hot with no apps on, its probably worth taking in and getting it looked at.

As I mentioned before its very hard to hack a non jail broken iPhone, the hack you read about takes a lot of computing power and since you dont use the phone as a wifi hotspot (this is not the same as using wifi normally) you would have no issue, and the hack you read about is not likely to be one to worry about anyway. If you use the wifi hotspot feature ever then use your own pass code and all is well and you would be safe, the default one is the one that they cracked and other phones can suffer this issue too, but this does take a lot of effort to do. Whoever told you ping was a hack was mistaken. I hope that helps. 🙂

As to background processes like 'AppleIDAuthAgent' they are normal, your phone will produce thousands of these even when idle as ther are processes running all the time in the background. Thats why I turned them off on my phone, I have seen ones just like it, just turn logging off, or reset your phone and dont turn it on when you set it up, that may help to stop your phone running so warm as well.

Voicemail password is dependant on sim, and each time a sim is replaced your details are put back on it. As to Apple saying the phone was compromised, this would be huge news in the IT world, I think you got someone that did not know what ping is. Just because the guy enters IP addresses into a browser does not mean he can hack your phone anyone can do that all websites have a numeric address its just easier to type in a name for most. To have access to your phone and your sim someone would need police or NSA powers. Restoring phone has no effect on sim card. Maybe you should get a very basic phone or a throwaway unit, it may make you feel safer. Really there is not anything else we can do here. Hope it all works out, and believe me when I say he has not hacked your phone. It just seems like it. 🙂

I bought my first smart phone iphone 6s about 4 months ago because too many of my friends are using it so I just bought it as well. Basically, I hardly use it 'cause I am used to use PC. The only 2 apps I have are LINE and WECHAT and regular phone call. 90% of the time my iphone just sits there charging battery doing nothing (I hardly use it unless someone message/call me on the 2 apps). A week ago, WECHAT sent me notification someone login my account by requesting a change of password. WECHAT sent me a SMS verification code to verify the change of password. Then the WECHAT account is hacked because somehow whoever did this was able to get the SMS code. He didn't steal the account, instead my friend on wechat called me by phone and told me my photo became a hot girl (whatever he is doing with my acc I can only imagine). I saw messages from wechat team showing at least 6 different devices mostly notebooks used my acc to login doing whatever I have no idea. So I picked my phone and saw the sms code that I did not request. I delete the wechat acc immedeately and never mind it. A week later today, same thing happen to my LINE account. Someone was able to intercept the SMS verification code. I called my mobile provider and the police and they don't believe it because they never thought it possible. So I google search to see if anything similar happened before and end up here that looks remotely close to my case... Nothing I can do, so I think I am going to terminate my phone plan and use another mobile provider with a new number. Why? Because for some reason after my wechat was hacked, I reset the iphone to factory default and only install LINE this time yesterday. Today my LINE is hacked 'cause when I login today it says soneone login and SMS verified without me even receiving the SMS this time... So I am not sure if the phone or the entire network is hacked. Anyway, just to share my strange experience... I don't think there is anything anyone can do to this scale.

Why does nobody acknowledge this. Same thing happens to me and it's driving me insane.

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