I keep getting reset password emails i havent tried to reset and my email is not something that someone would accidently mistype

I am having this problem as well. I keep getting legitimate emails from apple telling me how to reset my password. The same email you get when you click iForgot my password. Apple needs to get control of this issue. I am gettin these emails on a daily basis and changing my password daily. I am tired of dealing with this security issue. It makes me nervous and angry. I'm not sure what someone could get by gaining access to my apple id but I don't like it. Apple claims to be secure.... No way! Someone help with how to stop this issue!!!!!

Have you read through the variety of similar questions in 'More like this' (to your right)? Not all situations are the same, which is why the column is useful. If you then find your particular problem is not covered, write your own question setting out what you have done so far. Often such a question comes from a potential hacker in an Apple guise.

I am also getting emails everyday saying that I have successfully reset my password, which I clearly didnt therefore having to go in and reset again. Everyday for two weeks now and the last two days every 6 hours. I am so sick of this happening. I have just changed my Id in a hope this may have been the problem. Fast run out of passwords as I have to change them too often. Is someone trying to hack into my account or is this some sort of virus or computer glinch.. Keep this up and I am getting rid of this iphone and changing to galaxy

I am not on any other networks which could be causing this. Only my own at home.

As has already been pointed out earlier in this topic, the issue is either a repeated phishing attempt (in which someone sends you a faked e-mail, directing you to a faked site, which tries to get you to "log in" so that the hackers can get your ID and password) or someone is repeatedly trying to get access to your account. I'm guessing the latter is more likely... someone's repeatedly trying to reset your password, for who knows what reason, and they're trying repeatedly because they're never getting the password reset e-mail. (Why they would expect to receive that e-mail I don't know... people are stupid.)

Make sure your Apple ID has a good, secure password. (There is no need to reset your own password to do this, just go to appleid.apple.com and change it.) I'd also advise turning on two-factor authentication to further protect your Apple ID:

Apple introduces two-factor authentication

This will prevent password reset attempts, as it will not be possible to even start the password reset process without having access to the device used to receive the code used as the second identification factor.

Note that getting rid of your iPhone and switching to Android over this would be quite silly. Most likely, the person doing this knows you, and might try the same thing on some other account. Besides which, you'd be switching a very secure phone for one running the least secure system on the planet. At this point, Android has surpassed Windows in terms of malware "market share."

Me again.

The other night I de-registered my partner's iPad from my iTunes account and set her up her own account. I now only have my own devices registered. Since doing this it has not asked me to reset my password at all. I can only assume her ipad was trying to update apps etc. through my iTunes account and it was doing it's job to protect it.

It could change of course, but for now it seems to be all good!

I'm pretty sure if somone actually did successfully reset your password, you wouldn't be able to log in and change it again. If it's just someone spamming the site with requests, you don't need to change it every time. They can't do anything with the request unless they have access to your email account - that's what I'd be trying to protect.

I got two of these emails of attempts to change my password last night.

You have just said everything that I am experiencing. OMG I have never been so frustrated about using my apple products. I have contacted apple via email and I feel that they don't even read my emails properly. I explain and explain and apple support just tells me to follow a link to reset my password. I know how to reset my password, I've had to do it 9 times in the last month because I'm forced to. I've now turned iCloud off because I'm sick of it and I expect that having multi devices is the cause??? Apple needs to sort this out ASAP cos I'm running out of password ideas and patience!

Since Apple does not provide support via email, it's not surprising that you're not getting any replies. What email address are you sending to, and where did you get it?

As to your problem, you're not very specific about what you're seeing, you're just tacking on to the end of a lengthy discussion with a "me too." That is not conducive to getting your problem fixed, as we don't know what specific behavior you are seeing. You'd be better off starting your own discussion, including details such as what kind of devices you use your iCloud account with and what specific problems you are having.

Hi Thomas

I used the Apple Support area on this website and received replies to my email account, I have then been replying to these emails. I have just received advice to contact the Account Security team so I will be doing this.

I have a Mac Desktop, MacBook, 2 IPhone's, and an IPad that are currently using the same apple account. The software is up to date on all devices. I first receive this message on my iPhone and/or iPad (depending which one I'm using at the time) "Photo Stream. Photos for the iCloud account "iCloud" cannot be accessed. Review your account information in Settings." I also receive this message "Sign into iCloud. Enter the Apple ID password for (<<my Apple ID>>)". I then enter my password and get this message "incorrect Apple ID Password. If you have forgotten your password, you can reset it." The password I enter is correct. This has happened many times over the last couple of months where I am forced to reset my password using the link 'I forgot'. Ive even tried to ignore these messages thinking that maybe there is just a technical issue however I attempt to make purchases on iTunes and get the same password error message.

A few times I have even received emails stating that 'your Apple ID password has been reset' when I didn't even reset it that day and I don't even receive the initial email 'how to reset your Apple ID password'. Very weird.

I don't know if this is a coincidence but this has only happened since I upgraded my iPhone 3 to an iPhone 5 which was about 2 or 3 months ago. Can an apple account cater for all these devices???

I just need to find time during business hours to make a phone call to get help on this issue.

HERE IS THE ANSWER.. This was happening to me, of course you think you typed the pwd wrong on the small phone or something. I had read there are kids in China trying to hjack your account to download apps for free. What is probably happening is they cracked you email account. Therefore they intercept the change password and change it back to what ever they want. Then your device stops working and you change to back and so the beat goes on. Change your email password to something totally different then when they attempt to change your password (since they know your ID) all you will see are the emails of them trying to change it but itunes devices will still work. Apple needs to implement more security for password reset. IE to reset password require a answer to a known question BEFORE sending email with pws reset link. Everyone else like banks and etc do that... Good luck..I still get the emails but laugh at them trying.

I am getting emails a lot, the first one is email confiming to reset my passowrd press here then a second one confiming somoene has already reset it. Its driving me crazy. I have tried really complicated passwords and it doesnt matter. I dont know where to go now to be honest other than sell the bloomin ipod and get a tablet instead.

Hi ELR123

I had the same issue as you (see my post above). I got in contact with Apple Support, my problem is now resolved. My email account was compromised. Someone obviously knew my Apple ID and somehow had access to my email account so was easily resetting my apple password. I simply redirected my password reset emails to another email account - you do this in the 'manage my account' area. I now see emails advising 'here is the link to reset your password' however my password is not being reset. They keep trying because I get several email notifications. This has been my solution, you should try this!

Good luck.

I too, have been getting these messages since June. They are now coming in once a week. I'd ignore them for a while at the beginning, then I'd get an apple message that my account credit card had been changed and an app had been downloaded. Both times this happens the apps were free games that no one I knew had ever heard of. Apple care just thought I 'd given out my password, which I had not.

Scary and puzzling. I now reset my password immediately., because fortunately I can get into my account by answering my security questions. Chinese kids???

I'm not sure I understand how to forward the reset email within my Manage My Account section. ELR123, what exactly did you do that worked?

Thanks

Hi prbarret

This is what I did to resolve my issue.

Sign into your apple account on the apple.com site. Go to 'manage my apple ID'

Click on 'password and security' in the left section of the screen. You will then be asked to answer your security questions, answer these. Then you will see a 'rescue email address section', edit your rescue email address to another email address!

The hackers will then try to reset your password but will have your old email address details so they will not receive the 'how to reset your Apple ID password' link. You'll more than likely see these emails coming through to your new email address, but you shouldn't get the confirmation of a reset actually taking place.

If your prob was the same as mine, this will do the trick.

Good luck

If you saw resets actually taking place, that means that your e-mail address was compromised. Someone had access to it, and was able to intercept the reset e-mail and complete the reset process. If you have not done so already, you should change the password on that e-mail address immediately! Changing the rescue e-mail address should not be necessary if you are able to do this. (If you have somehow lost access to your e-mail address entirely, and cannot recover it, then you would need to change the rescue e-mail address.)

Also, note that enabling two-factor authentication on your Apple ID, as I have recommended several times on this topic, would prevent a third party from even starting the password reset process, even if they did have access to your rescue e-mail address.