I keep getting reset password emails i havent tried to reset and my email is not something that someone would accidently mistype

I keep getting emails saying i tried to reset my password. The strange thing is i havent tried to and my email address is not soemthing yiou would accidently mistype. It seems to be getting more and more frequent and i am wondering if someone is trying to gain access to my account.

iPad, iOS 6.1.4

Posted on Jun 20, 2013 3:36 AM

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50 replies

Nov 26, 2013 7:30 AM in response to K_ccc

Thank you both for your quick answers. One problem: Just before I chimed in here last night, I reset my

apple password easily by answering my 2 security questions. After I wrote here last night, I tried to Manage

My Account to be sure I was enabling two-factor authentication. The site no longer likes my answers to the

security questions, which were fine 2 hours earlier. I checked in again this morning and the same thing happened.


What's blocking my security questions?

Nov 26, 2013 8:17 PM in response to prbarret

So this is what I've done. I've changed my apple id email address to a completely different one. Apple Care walked me through this. The agent did not recommend that I set up a rescue email address so I have none before or now. We were both puzzled that no message allowing me to enable two-factor authentication showed up where it was supposed to be. Thomas, do you know where I'd find it? It's not on the password and security page.


One thought: Do I need to create a rescue email address to get this two-factor authentication button to show up?


Thanks for your help and I hope that this changed email address will stop the hacking into my apple id password. And I'd really like to ensure this by doing the two-factor authentication.


Feb 14, 2014 4:39 PM in response to K_ccc

I have had the same problem. Applyimg some logic after reading all these posts and adding it to my experiences, I would say the following:

the problem relates to logging into your apple id from a device that is either above the limit of what you're allowed in number, or is no longer registered on your list of devices, or somehow is shared with another apple id.

In my case, it seems to happen after I use my old ipad (which I have now given to my 10 year old) and update apps (this iPAD still has my ID associated with it - I may have removed it from my list of devices or maybe it's because my son has his imessage account running on it which uses his apple ID.

I'm confident it has nothing to do with anyone hacking my account.

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I keep getting reset password emails i havent tried to reset and my email is not something that someone would accidently mistype

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