Previous 1 2 3 4 5 6 Next 78 Replies Latest reply: Jan 8, 2014 11:31 PM by LordBrixton Go to original post
  • David Karl Level 1 Level 1

    I am now getting my password reset by someone else at LEAST once per week, and get 3-5 "How to reset your Apple ID password" messages per day.

     

    Come on!! This is TERRIBLE security!!

  • T.fitch Level 1 Level 1

    Same here now. Started last night and I've gotten 3 so far. 

  • Juniper 555 Level 1 Level 1

    I found this and other posts, as I Googled the issue, having started receiving these mails as well.

     

    It seems that Apple's Developer portal has been hacked:  http://www.macworld.com/article/2044865/apple-explains-extended-developer-portal -outage.html

     

    http://www.pcworld.com/article/2045004/researcher-claims-responsibility-for-secu rity-breach-at-apple-developer-website.html

     

    Apple say that no customer information was taken, but all these sudden emails would indicate to me otherwise.

  • Roger Wilmut1 Level 9 Level 9
    expertise.itunes
    iTunes

    Juniper 555 wrote:

     

    Apple say that no customer information was taken, but all these sudden emails would indicate to me otherwise.

    I don't think most of the people who have been receiving these emails are developers, so I doubt the two issues are connected. It's not at all clear what is going on. Not everyone is receiving them - I haven't, so far - and the one I saw the headers for looked genuine (though that isn't absolute proof). If it's a scam the point of it isn't obvious - it may be a glitch at Apple's end. A response from them on this would certainly be helpful.

  • David Karl Level 1 Level 1

    It's not a scam. My password gets reset on a regular basis with no assistance on my end. I do not click the links in any of the emails, but instead simply go to the Apple website where, lo and behold, my password really has been reset.

  • mikeofthejungle Level 1 Level 1

    Over the last week I have had 8 emails telling me how to reset my password.  Last night around 2:30am I tried to get my emails only to discover that someone, NOT ME, had actually either changed my password or tried so many times my account was locked for security reasons.

     

    I've reset my password again to a longer, more ambiguous password now and hope that it stops.  What worries me is the frequency of the emails before it stopped.  Clearly someone having a go at hacking accounts here and apple need to be able to step up and investigate those who are doing it.  There doesn't appear to be an area where you can tell them this is happening.

     

    Lucky for me I am working night shift, so the time between successful emails and the deactivation was only 5 hours, but some wouldn't notice for a good 12 or so!

  • PopsiePops Level 1 Level 1

    I don't trust this anymore, got my CC removed and have bought an iTunes Card. Feel more secured now

    I can't believe that Apple is mute about this !

  • R-Stac Level 1 Level 1

    Here we go again!!

    I reset my phone to factory settings last week as well as another new password, all has been normal............until today!

    Firstly my password was incorrect then I had an e-mail from Apple to say that my ID was used to download on a computer or device in Canada, I'm in the UK!!

    I have had an iPhone since they were released however now I'm seriously considering changing completely, I have removed my cc details but I cant be expected to change and create a new password at least 3 times a week!!

    APPLE WHERES OUR HELP

  • Sandbird_ Level 1 Level 1

    I dont understand....They say their website got hacked but FFS....they didnt have our passwords md5 ?

    ***...Oh we are sorry....go change your password to 100000 other sites as well....nothing we can do ...sorry.

    Thats it ? What kinda crap is this...I am suprised noone has suied them already.

     

     

    And why isnt any 'authority' replying to this thread ? Where is everyone ? Hidding ?

    No wonder people start switching to Androids (hopefully this word will raise a flag and a mod will answer lol)

  • Andyhun Level 1 Level 1

    I've just had the same experience, password reset emails every other day for weeks now.  I've reset my password 3 times as someone managed to change it.  I'm also in the UK and paid for someone to download a game in Canada today!!!

     

    I've requested support to call me, this is getting ridiculous.

  • R-Stac Level 1 Level 1

    Good luck with that let us know if you get any response.

  • Welshgirlinsurrey Level 1 Level 1

    I also just received an email from Apple to say someeone in Canada has downloaded an app from my credit card account. Apple have confirmed the email is a genuine Apple one, but they could only have got my details from ITunes!!

     

    I've been on online chat with Apple now for the last hour and because the UK accounts dept is closed, there is nothing that can be done until i speak to Account Security tomorrow.

     

    The person I spoke to said they take our account security very seriously.....yeah right!!!!

     

    Ridiculou!! I've now got to cancel my card which will be a right pain in the butt and then when I enter a new one, the hacker will just be able to get that too!!!

  • Roger Wilmut1 Level 9 Level 9
    expertise.itunes
    iTunes

    For what it's worth, my policy is not to keep a credit card in iTunes. If I want to make a purchase I put one in, and then remove as as soon as I'm done. It's a nuisance of course - I don't actually make many purchases and obviously if you make a lot it's a pain - but at least it puts a stop to this problem.

     

    In the meantime, change your password to something really strong.

  • Welshgirlinsurrey Level 1 Level 1

    That's a good idea Roger. I am unable to delete my credit card from my account at the moment as I am not near my main computer and from what i understand there is no way of accessing my account on an IPad.

     

    But I will be doing what you suggest once this awful mess is sorted. IF its ever sorted!

     

    thanks for the suggestion

  • otacon72 Level 1 Level 1

    The fact this has been going on for months and Apple has said nothing is really sad. I started recieving these emails right around the time the developer forum got hacked but I am not a developer. Luckily they are using an email not tied to my Apple ID and they are addressing me as John Smith. How did they get my email to begin with? I removed the CC I had on file as soon as I started getting these emails.