Print Colours not true in All Programs on My MacBook Pro

Hi:



I'm having colour issues with printing in all programs.


The colours are muted and dark. Eg. Royal Blue becomes a Denim Blue. A bright pink become a dusty rose. Reds are orange. Lime Green becomes Forest Green.


I have an HP 7500A printer. I experinced this difficulty with my old printer when I first got my Mac the printer was blamed and as it was 10 years old and dying I accepted that. Now my brand new printer has the same issue.


I've change the printer profiles in Pages and General CKMY is closest to true it reduces the muting but the colours are still dark and the shades are off. It slows the printer big time. Automatic or Vendor is awful the colours are so far off.


The issue is worse on my own Mac specific creations but is persistant through out all programs iPhoto, Pages, Safari, Adobe Elements 9, Mail etc.


I've been working with HP and they can't figure it out. They have sent me a new print head and are sending me another one. Uninstalled and reinstalled the printer software.


I've quereyed help and looked through system settings etc and can't see where to fix or change the colour settings with in the Mac itself.


😕 Can anyone out there shed some light on this.


Pantheria

MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8), Snow Leopard

Posted on Jun 21, 2013 5:33 PM

Reply
35 replies

Jul 4, 2013 1:09 PM in response to Kurt Lang

Kurt -- great - thanks


However based on reports on these forums and experience I believe that using Adobe RGB with iPhoto will produce darker than expected prints (unexpectably darker) - maybe that is because iPhoto is a color managed system and tries to compensate for sRGB and when it is doing Adobe RGB over compensates - I have no idea - just an observation


LN

Jul 4, 2013 1:19 PM in response to Pantheria

I do understand to a degree what you are saying. I am very aware of the paper differentials.

Yup. I noticed you mentioned that you've worked in desktop publishing, but I figured it was better to be verbose than to try and assume what you already did, or didn't know.

If I can get my Book Pro in to a Tech, there is one in the city nearest me now. Can they do this calibration ?

No, they won't have that sort of thing. They'll just point you to the System Preferences. Profiling the monitor is something that should be done once a month anyway to keep it within the same initial profiling result.

I tried printing it with using the Adobe Manages the Colors option and I get a blank page {LOL}

That's weird. Can't test with Elements or iPhoto, though. Photoshop is the only image editor I use. For cataloguing, I use Media Pro. Partly because I've used it for years (through its multiple sales to other companies), and it's the only image catalogue software I've tried that can read CMYK images. Neither Lightroom, iPhoto or Aperture will import them.

Jul 4, 2013 1:49 PM in response to Kurt Lang

Kurt Lang wrote:


I do understand to a degree what you are saying. I am very aware of the paper differentials.

Yup. I noticed you mentioned that you've worked in desktop publishing, but I figured it was better to be verbose than to try and assume what you already did, or didn't know. I appreciate that as there is much about this I don't know.

If I can get my Book Pro in to a Tech, there is one in the city nearest me now. Can they do this calibration ?

No, they won't have that sort of thing. They'll just point you to the System Preferences. Profiling the monitor is something that should be done once a month anyway to keep it within the same initial profiling result. Thanks.

I tried printing it with using the Adobe Manages the Colors option and I get a blank page {LOL}

That's weird. Can't test with Elements or iPhoto, though. Photoshop is the only image editor I use. For cataloguing, I use Media Pro. Partly because I've used it for years (through its multiple sales to other companies), and it's the only image catalogue software I've tried that can read CMYK images. Neither Lightroom, iPhoto or Aperture will import them.

Guess thats all that can be done untill I can aford the hardware. At least now I know what is going on.

An HP call back is set for 8:00 am tomorrow morning for a follow up.

Thanks again everyone for all your help.

Jul 5, 2013 9:24 AM in response to Pantheria

Calibrate? I clicked on open profile didn't change anything that file is beyond me.

Any profiles in that list are completed, not a starting point for a new one. The ones above the line are those in the /Library/ColorSync/Profiles/Displays/ folder. One of them is always the provided profile for your monitor, which is pulled from the panel itself. In your case, that should be Color LCD. I imagine you created the other two.


Open Profile should open the selected profile in the ColorSync Utility so you can examine it. Much of it is color space coordinates as they relate to L*A*B*.


Calibrate is completely independent of the profiles listed. You are starting a new profile creation when you click that button. You've likely noticed when you do that, the monitor snaps to a particular brightness level and color. All profiling works the same way. The goal is to capture the output of a device without any controls. You're measuring color the way it's produced from a raw state. That applies to any device to which profiles apply; monitors, printers, scanners, digital cameras, digital projectors, etc.


For a monitor, the raw state is a combination of the monitor's current settings, and an uncontrolled video card. As explained earlier, for Apple, that means a monitor that is (hopefully) producing a 6500K white point and a default illumination. Probably 120 lumens. Part of the profiling process is information stored in the video cards's LUT (Look Up Table). This is cleared when you enter calibration mode so the card is outputting raw color to the monitor. The software included with the i1 Display Pro (or any other monitor profiling software) does the same thing. The LUT is actually pretty complicated. Lot's on it here and here. Way over my head, too.

Which of these would represent the 5500K you spoke of?

None. You'd have to go into Advanced to set that white point. The "D" simply stands for Daylight. Which is a wide open term since the color temperature of daylight white is different depending on elevation, time of day, cloudy vs. sunny, and other factors. But for consistency, it's the measured white point at noon in full sunlight.


In the choices above, D50 is an abbreviation for 5000K, D65 is 6500K. 9300K is maximum white, which is extremely bright and blue. Who uses that one? The broadcast industry. Ever possible wavelength of visible color is sent to your TV. You use the controls on your set to tone it down to what you consider normal color. Native is whatever the current white point is for your monitor. Meaning, if the profile currently in use has a 5200K white point, the software will read that from the profile and assume that's what you want to continue to use. That's the normal meaning of "Native" when profiling monitors. Though for Apple, they could mean the default for the panel detected, which would normally also be 6500K. I haven't played with it to see which would happen.


So anyway, if you do want to use a 5500K white point, you have to use Advanced so you can move the slider to that value.


No harm in trying any of this. As you said, you can always go back into the System Preferences and choose the monitor profile you were using. The only thing lost is a bit of time.

Jul 5, 2013 10:56 AM in response to Kurt Lang

Thank You again Kurt:


I will play with it. As long as I can undo anything I do I have fun experimenting.


The HP incident was escalated to case management this morning. I am going to lose my wide formattimg in exchange they are sending me a better model printer which I am told has better colour management and better print quality. I'll live with out the wide formatt for better quality. It wasn't something I used often.


You Sir have definitely peeked my curiosity and I will be doing some serious checking into colour management.

I see it as a highly skilled creative puzzle solving.


I'll let you all know what happens. Thanks to all of you for playing 20 questions with this old gal.

Jul 5, 2013 11:16 AM in response to Pantheria

I am going to lose my wide formatting in exchange they are sending me a better model printer which I am told has better colour management and better print quality. I'll live with out the wide format for better quality.

A lot of folks gripe about Epson, but I've always been very happy with their products. The 4900 isn't cheap, but has an incredible range of color, besides being able to handle up to 17"x22" cut sheet stock, and 17" roll paper. At $2000, it's likely far more than you'd care to spend.


For far less, at $650 with the current $150 rebate, the R3000 has the same print head and 11 ink system as the 4900, and can handle 13"x19" cut sheet stock. The R2880 can handle the same size paper and is currently $525 with rebate.

I see it as a highly skilled creative puzzle solving.

That is actually a very good description. 🙂

I'll let you all know what happens. Thanks to all of you for playing 20 questions with this old gal.

You are quite welcome.

Jul 18, 2013 6:33 AM in response to Kurt Lang

New printer arrived and the print colours are a great improvement. Still not true but as Kurt noted that is impossible with a four colour ink system.


My purples are purple my pinks pink etc. The red is even a reasonable facsimile of red.😝 Everything is still slightly dark but no longer muddy. I can even see the yellows they're not faded out. Wireless quality is as good as USB connectivity. Wasn't on the other one.


I like the new test sheets as well. They are ink efficient.


Note: the first 7500 A printer did have some software issues. I had set up a print job for the second 7500A compensating for the colour variance so I went ahead and printed before I switched out the printers. I had options and choices available I didn't have before on the first 7500 A. I did not have access to the HP scan menu I could only scan from the printer and it saved strait to file with no editing or save choices. On the second 7500 A and the 6700 premium I do have access to the HP scan menu and editing features.

That's weird. Can't test with Elements or iPhoto, though. Photoshop is the only image editor I use. For cataloguing, I use Media Pro. Partly because I've used it for years (through its multiple sales to other companies), and it's the only image catalogue software I've tried that can read CMYK images. Neither Lightroom, iPhoto or Aperture will import them.

Claity CKMY: The CKMY test I did was in Pages.

The 4900 isn't cheap, but has an incredible range of color, besides being able to handle up to 17"x22" cut sheet stock, and 17" roll paper. At $2000, it's likely far more than you'd care to spend.

You have me drooling Kurt. The issue here would be space more so then cash. My entire home is a huge 384 sq feet.{16" X 24"}.


Thanks again for all your help.


Now to work on getting the monitor colour profiles reset properly.

The recalibration did help.

Jul 18, 2013 6:57 AM in response to Pantheria

My purples are purple my pinks pink etc. The red is even a reasonable facsimile of red.😝 Everything is still slightly dark but no longer muddy.

That's an excellent start. 🙂 If you had the hardware and software to create your own printer profiles, you could get it much better than using the supplied profiles. But that stuff is really expensive. Makes the price of the monitor device I mentioned practically free in comparison.


However, the supplied printer profiles might be very accurate, and it just comes back to the monitor not having a real profile created with a hardware/software solution. Until you've done it, it's almost hard to believe how big a difference that makes in the accuracy of your screen to print.

Claity CKMY: The CKMY test I did was in Pages.

Not really. 🙂 Even if you place CMYK images in Pages, it converts them internally to RGB. Everything Pages does, including printing, is RGB.


Sounds like you're getting much better results now, though. Yay!

Aug 1, 2013 2:59 PM in response to Pantheria

Excellent dialogue, boys and girls!! What I'm taking away from this is Kurt Lang's statement to the effect that all other things being equal, a change in paper brand will likely show some differences in color on the print. I ran out of glossy printer paper a couple of days ago and ran to the office supply store and grabbed the closest thing I could find to what I had been using. The result of just that one change was prints that had a definite red cast to them. I spent an entire afternoon trying to get past that problem - wish I'd known that the change in brand could have been my problem. Much easier to correct that than to replace all the hair I pulled out :). Thanks again for all the wisdom.

Mar 9, 2014 8:26 AM in response to Pantheria

Hi Guys:


Something to note:


I have yet to get my monitor calibrated{$$$$} and was printing a poster the other day. I had chosen photo paper from settings as that is what I was printing on and the picture {Photo Portrait for a bio} came out dark. The person I created it for was satisfied with it. As she needed two so I printed a second. I had neglected to change the settings from default and the picture printed out very nicely. Most of my colours were close to true. I've learned to componsate over the past few months when creating cards and posters I use lighter shades then I want.


Thought this might help some one else.

Mar 9, 2014 11:44 AM in response to Pantheria

What likely happened is that most default settings assume plain paper. Glossy paper doesn't use as much ink because it literally sits on top. The profile and settings passed to the printer tell it to use less ink.


Plain paper requires even less ink because the ink wicks into the paper and spreads. So by accidentally using the defaults, you, in essence, told the printer to use less ink than a glossy setting would. Hence, not as much ink = less weight, so the second print didn't come out as dark.

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Print Colours not true in All Programs on My MacBook Pro

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