Rented movie will not play
The movie I rented will not play. Please help! Thank you!
The movie I rented will not play. Please help! Thank you!
Hey andienin,
We have a few articles that can help you resolve the issue, but it depends on what version of Windows you're using and if you're receiving an error message or not.
For general troubleshooting iTunes video playback on Windows machines, check out one of these articles (whichever one applies to the operating system you're using):
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386
If you're getting an error message about HDCP or HD video, check out this article:
iTunes for Windows: Unable to view or play HD video content that requires HDCP
http://support.apple.com/kb/ts3354
Sincerely,
David
Rented movie will not play