Apple Event: May 7th at 7 am PT
Whenever I get a phone call while plugged into my car radio my volume icon stays on and I need to reboot to get it to go away. I just got this iPhone 5 and I never had this problem with my iPhone 4 Does anyone know why this happens or how to fix it? I have seen other discussions about it happening and everyone says just reboot. I don't like rebooting after every phone call.
Charlie
Iphone5
iOS 6.1.4
iPhone 5, iOS 6.1.4
2004 Accord:
Volume Icon problem from the beginning, umm, 2013? 2014?
Apple lightning adapter, plugged into the iSimple 30pin connector.
During those years I learned. 1. Don't plug phone into lightning in until the car & radio are turned on. 2. Don't turn off the car / radio while the phone was plugged in via lightning.
Then, in 2014?? it stopped. I think around the time I got my iPhone 6, so was it iOS 8? or the iPhone 6 IDK?
But, now, in 2017 after years of problem free operation, it just came back. iPhone 7, iOS 10. Every time, i turn on the car/stereo or turn off the car/stero with the phone attached, the volume icon comes on and stays on, until I force reboot my phone.
I've been having this same problem ever since I got my 5. But it only happens when I plug my phone into my car. My car is a 2005 and did not come with an mp3 plug, so I had one put in at Best Buy back when I still had an iPhone 4. So when I got my 5, I just got the little lightning adapter and then I was able to listen to music in the car through the 5. But....every time I plug it in, the volume icon appears and when I unplug it, it remains. I can still operate all functions of the phone, but of course it's incredibly annoying to see the icon constantly. I have to turn the phone completely off and then when I turn it back on, the icon is gone. I do this EVERY morning as I walk into work and it's driving me crazy. I've looked for solutions and come up empty. If anyone has figured this out, PLEASE let me know!!!
Thanks!
Since its a display issue, but theres no setting for that, I would backup your phones and do a restore using iTunes, you can see that option in the summary page of iTunes, do that, if that doesnt fix it take it to the Genius Bar to be looked at.
KPG72: Wow. We have the EXACT same story. My car is also a 2005 and I also bought the iphone plug for my car from Best Buy. When I went from a 4 to a 5 I also purchased a lightning adapter.
I went and found the box for the plug I added to my car. It is called the "iSimple Gateway"
Now here is the GOOD NEWS. I think I have solved the problem. After a bit of searching on iSimple Gateway and iPhone 5. I came across this thread:
http://forums.imore.com/iphone-5/252122-iphone5-isimple-problem.html
That thread led me to this pdf document from iSimple:
http://www.pac-audio.com/PACProductData/PXAMG/3_Tech_Briefs/lightning_adapter.pd f
After reviewing all this after reading the article and doing a bit of testing I found that if I always plug the phone into the lightning adapter first and then into the iSimple Gateway, I don't get the stuck volume icon!
Now these tests are not conclusive. I just tested it once but it in the cases where I used to get the stuck icon, I no longer do.
So, next time you hop in your car and go for a drive, plug your phone into your adapter and THEN plug the adapter into the car. Hopefully it will work for you (and continue to work for me!)
Charlie,
You're a genius! It worked perfectly! I can't tell you what a relief this is. Thanks a million for not only figuring this out, but taking the time to repond to my original plea!
Take care,
Ken
Same problem here. iPhone 5C iOS 7.0.2. I read the workarounds above, I haven't yet tested to verify the workarounds, but I think it's kinda ridiculous I have to unplug my lightning to 30 pin adapter everytime I want to listen to music in my car. It's definitely a bug in iOS in my opinion: whatever iSimple may or may not be doing correct I don't think that should put the phone into a state where you can't adjust the volume. I'm going to post a bug on Apple "iPhone Feedback" page. I don't know if anyone actually monitors the feedback but I guess it's worth a shot.
They do monitor the feedback page. However, I don't agree this has to do with the phone or iOS. This is a 3rd party adapter, and now the phone has moved from a 30-pin to a lightning plug. The two plugs are not the same, even with the adapter installed. The lightning plug supports digital audio, and the 3rd party device was designed for working with the 30-pin plug. I suggest contacting the company and see about updates to the device and have them ensure it works with the iPhone 5 and above and the lightning plug. I believe you will find at this time it is not the same.
Glad to know that I'm not the only one having this problem! I don't know what's more annoying though, having to unplug the adapter each time or having to reboot my iPhone each time. Hoping they fix this soon!
I'm having same problem w isimple gateway and iphone 5. I had intermittent volume stuck icon on my iphone4. My analysis pointed to debris getting in the connect (either phone side or cable side). cleanning was only way to resolve. i then upgraded to iphone5s. i purchased apple adapter. no stuck icon for 2-3 months. I was very happy. last several weeks the stuck icon is now back. Not sure but could be related with a recent iphone sw update. order of plugging in adapter as stated above did not fix issue for me. I have to turn off phone to clear the icon. Extremely irritating!! If anyone has a definitive solution please advise. Thx! Rj
Don't know if you saw my comment from 7/13/13. If you always plug your phone into the adapter first and then the adapter into the iSimple Gateway you should have no problems. It is sort of a pain but I have gotten used to it. From what I have read it sounds like this is a problem with the gateway not being up to speed with Apple technology so I wouldn't expect an Apple update to fix it. In your next car (or if you buy a new gateway) it should be all better.
For me, plugging in the way I do is much better than buying a new car or gateway!
Hi, I did see your post. I did some more experimenting.
At least for my system, the radio must be powered on before the adapter to phone and then adapter to isimple cable sequence. this does fix issue consistently for me. If radio is turned on after the sequence it does not fix the issue.
A bit of a hassle but at least now no need to power cycle the phone.
Thx!
I have learned one additional thing since writing this post. You must also have your radio on before you plug in. If the radio is off when you plug in you will have the problem.
So now the steps are these
1. Turn on the radio (that means turning on the car too!)
2. Plug the phone into the adapter
3. Plug the adapter into the iSimple Gateway
Now you should be good. Also for those who asked, I believe that this is a iSimple issue and not an Apple one. It most likely won't get fixed until you either buy a new car or change your connection system.
Thanks to rajeevfromsan diego for reminding me about the radio needing to be on part. I get hit with that once in a while.
Unfortunately, I cannot be sure whether this is an iOS issue, or and iSimple issue. However, I just tried the 3 steps above and they worked. Here's the deal with my issue...
GMC Sierra 2004. I have been running the same iSimple gateway since my original iPod (circa 2013 iPod). Then same iSimple connected to iPhone 4. Then same iSimple with lightning adapter since the iPhone 6's came out. Last week, for the first time, this volume icon display issue started...and I have not done anything different through all these years in terms of hooking up, powering on radio, etc. It completely varies as to what order I do them in (radio on first or not), but I have never ever disconnected the lightning cable from the iSimple cable...not once since I originally bought it.
I took iPhone to Apple store, they said they've only seen this issue when the phones get wet or damp. Under AppleCare they replaced the phone no hassles. This new phone has the exact same issue. Today I narrowed it down to this:
I can plug in the cable to phone (lightning already on iSimple cable). So long as I don't switch to the AUX 1 input of the radio (where the iPhone would normally play through), the Volume icon does not appear. The second I switch to the AUX 1 source, the volume icon appears. Here's the really strange part (other than the fact this JUST started up last week after all these years).
If I pull up Music, and am in the "For You" section, the volume icon will remain. But, when you put it in full screen for that track (where the album cover is large), the volume icon fades away...! Then it'll come right back when you leave that screen.
Sop, this issue is not resolved. But I am leaning towards this being an iOS issue. I just find it hard to believe that the same hardware would suddenly start acting up, when it doesn't have an effect on any other function.
Volume icon keeps getting stuck on.
