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Level 1

8 points

Inelgible for Icloud

Okay so I have spent the last week searching thru fixes to this issue and have not found any. I have a handful of songs and videos that will not upload to Icloud, I get the message "this item is inelgible for icloud". These have all been purchased thru Itunes under a different Itunes ID but yet over 750 other songs I downloaded under that same ID uploaded just fine. I stopped using that ID last year and now use a different one.

I have tried to create a AAC version but i get the message "protected files cannot be converted to other formats. I have tried to delete out of my library and in the folder on the hard drive create a mp3 version of the song but it will not upload.

Please only respond if you really know what the answer is. I have gotten some real "winners" trying to help me last night.

In another discussion i had opened up I got some bogus help

So I keep getting replies from people that state music isnt stored in the cloud ? Okay then why is it everywhere you read on Apple site that states music in the cloud ? Why when I right click on a song it states "add to cloud" The cloud is a server, we all get it. Its not an imaginary fluffy cloud floating around in the sky with all my data, duh...but stop repsonding to me like your helping me stating that music is not stored in the cloud. It clearly states to upload to iCloud.

So if you can not help me with this do not respond unless you really know what your talking about.

I get an email from someone last night responding to this string, but yet it does not show up here stating the same thing. Do you not read Apple's web site ? Have you not clicked on the Match tab in iTunes and see the statement your iTunes library is now availabe in iCloud then right underneath it states X amount of songs are now available in iCloud.

like the guy Csound1 that clearly stated this:

Csound1

Re: Inelgible for Icloud

Jun 23, 2013 1:54 PM (in response to scottcunni)

You mean iTunes, iCloud does not store your music.

Ineligible item include protected items, songs that have a low sampling rate (96K or less) songs that are over 200MB, I'll find the complete list and post it here.

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on Jun 24, 2013 3:12 AM

17 replies

scottcunni Author

Level 1

8 points

Jun 24, 2013 2:07 PM in response to Csound1

Yes they do get matched. they all did from 3 different apple ID's but 15 of them. You are not inteligent at all.Its not called iTunes cloud. they just call it icloud....you really need to butt out of this conversation which you have no idea what you are talking about

They truly do let anyone just post on the site.....

peace out homey

scottcunni Author

Level 1

8 points

Jun 24, 2013 2:09 PM in response to Csound1

The terms are interesting iCloud does offer a service associated with music, working from Apple's notes:

"With iCloud, you can have iTunes automatically download new music purchases to all your devices the moment you tap Buy. You can also access past music, movie, and TV show purchases from any of your devices — wirelessly and without syncing.¹ And whenever you play a movie, TV episode, podcast, iTunes U lesson, or audiobook on one device, all your other devices will automatically remember where you left off."

This is clearly discrete from the iTunes Match service, again from Apple's notes:

"With iTunes in the Cloud, the music you buy from the iTunes Store automatically appears on all your devices.¹ And for music you haven’t purchased from iTunes, iTunes Match is the perfect solution. iTunes Match is built right into iTunes on your computer and the Music app on your iOS devices.² It lets you store your entire collection in iCloud, even music you’ve imported from CDs or purchased somewhere other than iTunes. When it’s in iCloud, it’s available on all your devices. So you can enjoy all your music anywhere, anytime — on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV."

The overloading of the term iCloud does seem deliberate by Apple. iCloud appears both to be a general term used by Apple to refer to services using remote storage, as well as a discrete service. Using the former reference in conjunction with iTunes Match makes sense, for the discrete service definition there is potential for confusion.

Inelgible for Icloud