will not start properly

Question

I have recently encountered a problem that I cannot seem to explain.  Specifically, when I try to start the cmputer up, the light above the power button is on but there seems to be no activity - the screens are black. Nothing seems to be happening. What I have wound up doing is pulling out the power cord, waiting 30 seconds and then reconnecting. It then seems to work right.  Any ideas what is happening?  The last time that I went through this experience, I had a report which is partialy reproduced below:Interval Since Last Panic Report:  897327 secPanics Since Last Report:          1Anonymous UUID:                    B45CF6A7-EA3F-7208-2BF2-C23CABEF3709Tue Jun 25 17:15:03 2013panic(cpu 2 caller 0xffffff800689e53b): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x50, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2050.24.15/osfmk/x86_64/pmap.c:2337Backtrace (CPU 2), Frame : Return Address0xffffff801ba0b800 : 0xffffff800681d626 0xffffff801ba0b870 : 0xffffff800689e53b 0xffffff801ba0b8f0 : 0xffffff80068a2d50 0xffffff801ba0b9b0 : 0xffffff80068a3585 0xffffff801ba0ba00 : 0xffffff800686720c 0xffffff801ba0baf0 : 0xffffff800686b0e0 0xffffff801ba0bb20 : 0xffffff8006865bdf 0xffffff801ba0bb50 : 0xffffff8006c22f89 0xffffff801ba0bb70 : 0xffffff8006c4c7c0 0xffffff801ba0bbd0 : 0xffffff7f86f1272a 0xffffff801ba0bbf0 : 0xffffff8006bee8d3 0xffffff801ba0bc20 : 0xffffff8006bee74e 0xffffff801ba0bc40 : 0xffffff8006c02c42 0xffffff801ba0bc60 : 0xffffff8006c2fdaa 0xffffff801ba0bcc0 : 0xffffff8006c2f667 0xffffff801ba0bd00 : 0xffffff8006c2f417 0xffffff801ba0bd70 : 0xffffff8006c307cc 0xffffff801ba0bd80 : 0xffffff7f8710005b 0xffffff801ba0bdb0 : 0xffffff7f871e0282 0xffffff801ba0bdf0 : 0xffffff7f871dfd92 0xffffff801ba0be50 : 0xffffff7f871d7c87 0xffffff801ba0be80 : 0xffffff7f871da492 0xffffff801ba0bec0 : 0xffffff8006c3c5a6 0xffffff801ba0bf40 : 0xffffff8006c37045 0xffffff801ba0bf60 : 0xffffff800683e25e 0xffffff801ba0bfb0 : 0xffffff80068b3137       Kernel Extensions in backtrace:         com.apple.iokit.IOHIDFamily(1.8.1)[F0B6DA72-B1C1-3816-AC9F-5F1C12E8A7DD]@0xffff ff7f86f0f000-&gt;0xffffff7f86f7bfff            dependency: com.apple.driver.AppleKeyStore(28.21)[DC238DEC-B495-31BC-9FDD-0FE8FA1B9D06]@0xf fffff7f86f01000         com.apple.iokit.IOUSBFamily(5.6)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff 7f870ec000-&gt;0xffffff7f87147fff            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f86ec6000         com.apple.driver.AppleUSBHub(5.5.5)[0216C905-64A9-35D3-B1FD-75F99AA21089]@0xfff fff7f871d5000-&gt;0xffffff7f871e9fff            dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7f870ec000BSD process name corresponding to current thread: kernel_taskMac OS version:12E55Kernel version:Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36Kernel slide:     0x0000000006600000Kernel text base: 0xffffff8006800000System model name: MacPro5,1 (Mac-F221BEC8)Any help would be greatly appreciated.

Linc Davis · Answer

Please post the rest of the panic report, if any.

Steven Melnyk · Answer

Here is the rest:Interval Since Last Panic Report:  897327 secPanics Since Last Report:          1Anonymous UUID:                    B45CF6A7-EA3F-7208-2BF2-C23CABEF3709Tue Jun 25 17:15:03 2013panic(cpu 2 caller 0xffffff800689e53b): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x50, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2050.24.15/osfmk/x86_64/pmap.c:2337Backtrace (CPU 2), Frame : Return Address0xffffff801ba0b800 : 0xffffff800681d626 0xffffff801ba0b870 : 0xffffff800689e53b 0xffffff801ba0b8f0 : 0xffffff80068a2d50 0xffffff801ba0b9b0 : 0xffffff80068a3585 0xffffff801ba0ba00 : 0xffffff800686720c 0xffffff801ba0baf0 : 0xffffff800686b0e0 0xffffff801ba0bb20 : 0xffffff8006865bdf 0xffffff801ba0bb50 : 0xffffff8006c22f89 0xffffff801ba0bb70 : 0xffffff8006c4c7c0 0xffffff801ba0bbd0 : 0xffffff7f86f1272a 0xffffff801ba0bbf0 : 0xffffff8006bee8d3 0xffffff801ba0bc20 : 0xffffff8006bee74e 0xffffff801ba0bc40 : 0xffffff8006c02c42 0xffffff801ba0bc60 : 0xffffff8006c2fdaa 0xffffff801ba0bcc0 : 0xffffff8006c2f667 0xffffff801ba0bd00 : 0xffffff8006c2f417 0xffffff801ba0bd70 : 0xffffff8006c307cc 0xffffff801ba0bd80 : 0xffffff7f8710005b 0xffffff801ba0bdb0 : 0xffffff7f871e0282 0xffffff801ba0bdf0 : 0xffffff7f871dfd92 0xffffff801ba0be50 : 0xffffff7f871d7c87 0xffffff801ba0be80 : 0xffffff7f871da492 0xffffff801ba0bec0 : 0xffffff8006c3c5a6 0xffffff801ba0bf40 : 0xffffff8006c37045 0xffffff801ba0bf60 : 0xffffff800683e25e 0xffffff801ba0bfb0 : 0xffffff80068b3137       Kernel Extensions in backtrace:         com.apple.iokit.IOHIDFamily(1.8.1)[F0B6DA72-B1C1-3816-AC9F-5F1C12E8A7DD]@0xffff ff7f86f0f000-&gt;0xffffff7f86f7bfff            dependency: com.apple.driver.AppleKeyStore(28.21)[DC238DEC-B495-31BC-9FDD-0FE8FA1B9D06]@0xf fffff7f86f01000         com.apple.iokit.IOUSBFamily(5.6)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff 7f870ec000-&gt;0xffffff7f87147fff            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f86ec6000         com.apple.driver.AppleUSBHub(5.5.5)[0216C905-64A9-35D3-B1FD-75F99AA21089]@0xfff fff7f871d5000-&gt;0xffffff7f871e9fff            dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7f870ec000BSD process name corresponding to current thread: kernel_taskMac OS version:12E55Kernel version:Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36Kernel slide:     0x0000000006600000Kernel text base: 0xffffff8006800000System model name: MacPro5,1 (Mac-F221BEC8)System uptime in nanoseconds: 37510774512661last loaded kext at 405560014841: com.apple.filesystems.smbfs          1.8.4 (addr 0xffffff7f88b62000, size 229376)last unloaded kext at 110163667140: com.apple.driver.AppleIntel8254XEthernet          3.1.1b1 (addr 0xffffff7f873f1000, size 69632)loaded kexts:com.apple.filesystems.smbfs          1.8.4com.apple.filesystems.udf          2.3com.apple.driver.AppleHWSensor          1.9.5d0com.apple.iokit.IOBluetoothSerialManager          4.1.4f2com.apple.filesystems.msdosfs          1.8.1com.apple.driver.AppleTyMCEDriver          1.0.2d2com.apple.driver.AGPM          100.12.87com.apple.filesystems.autofs          3.0com.apple.driver.AudioAUUC          1.60com.apple.driver.AppleUSBCDCACMData          4.1.23com.apple.driver.AppleMikeyHIDDriver          122com.apple.driver.AppleHDA          2.3.7fc4com.apple.driver.AppleUSBDisplays          357com.apple.driver.AppleUSBCDC          4.1.23com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0com.apple.driver.AppleLPC          1.6.0com.apple.driver.AppleMikeyDriver          2.3.7fc4com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2com.apple.driver.AppleUpstreamUserClient          3.5.10com.apple.driver.AppleMCCSControl          1.1.11com.apple.kext.AMDFramebuffer          8.1.2com.apple.AMDRadeonAccelerator          1.0.8com.apple.iokit.IOUserEthernet          1.0.0d1com.apple.Dont_Steal_Mac_OS_X          7.0.0com.apple.driver.ApplePolicyControl          3.4.5com.apple.driver.XsanFilter          404com.apple.iokit.IOAHCIBlockStorage          2.3.1com.apple.driver.MaxTranserSizeOverrideDriver          3.1.7com.apple.driver.Oxford_Semi          3.1.7com.apple.iokit.IOUSBAttachedSCSI          1.0.3com.apple.iokit.SCSITaskUserClient          3.5.5com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1com.apple.BootCache          34com.apple.driver.AppleUSBHub          5.5.5com.apple.driver.AppleUSBOHCI          5.2.5com.apple.driver.AppleFWOHCI          4.9.6com.apple.driver.Intel82574L          2.3.0b5com.apple.driver.AirPort.Brcm4331          615.20.17com.apple.driver.AppleAHCIPort          2.5.2com.apple.driver.AppleUSBEHCI          5.5.0com.apple.driver.AppleUSBUHCI          5.2.5com.apple.driver.AppleEFINVRAM          1.7com.apple.driver.AppleRTC          1.5com.apple.driver.AppleHPET          1.8com.apple.driver.AppleACPIButtons          1.7com.apple.driver.AppleSMBIOS          1.9com.apple.driver.AppleACPIEC          1.7com.apple.driver.AppleAPIC          1.6com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0com.apple.nke.applicationfirewall          4.0.39com.apple.security.quarantine          2.1com.apple.driver.AppleIntelCPUPowerManagement          196.0.0com.apple.kext.triggers          1.0com.apple.iokit.IOSerialFamily          10.0.6com.apple.driver.AppleUSBCDCACMControl          4.1.23com.apple.driver.DspFuncLib          2.3.7fc4com.apple.driver.IOPlatformPluginLegacy          1.0.0com.apple.driver.AppleUSBAudio          2.9.0f8com.apple.iokit.IOAudioFamily          1.8.9fc11com.apple.kext.OSvKernDSPLib          1.6com.apple.iokit.IOFireWireIP          2.2.5com.apple.driver.IOPlatformPluginFamily          5.3.0d51com.apple.driver.AppleSMBusPCI          1.0.11d0com.apple.driver.AppleHDAController          2.3.7fc4com.apple.iokit.IOHDAFamily          2.3.7fc4com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2com.apple.driver.AppleSMBusController          1.0.11d0com.apple.iokit.IOAcceleratorFamily          74.5.1com.apple.kext.AMD5000Controller          8.1.2com.apple.kext.AMDSupport          8.1.2com.apple.iokit.IOSurface          86.0.4com.apple.iokit.IOBluetoothFamily          4.1.4f2com.apple.driver.AppleSMC          3.1.4d2com.apple.driver.AppleGraphicsControl          3.4.5com.apple.iokit.IONDRVSupport          2.3.7com.apple.iokit.IOGraphicsFamily          2.3.7com.apple.driver.AppleUSBHIDKeyboard          170.2com.apple.driver.AppleHIDKeyboard          170.2com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.1com.apple.iokit.IOFireWireSBP2          4.2.2com.apple.iokit.IOUSBHIDDriver          5.2.5com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5com.apple.driver.AppleUSBMergeNub          5.5.5com.apple.iokit.IOUSBMassStorageClass          3.5.1com.apple.driver.AppleUSBComposite          5.2.5com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5com.apple.iokit.IOBDStorageFamily          1.7com.apple.iokit.IODVDStorageFamily          1.7.1com.apple.iokit.IOCDStorageFamily          1.7.1com.apple.iokit.IOAHCISerialATAPI          2.5.1com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5com.apple.iokit.IOFireWireFamily          4.5.5com.apple.iokit.IOUSBUserClient          5.5.5com.apple.iokit.IO80211Family          530.4com.apple.iokit.IONetworkingFamily          3.0com.apple.iokit.IOAHCIFamily          2.3.1com.apple.iokit.IOUSBFamily          5.6.0com.apple.driver.AppleEFIRuntime          1.7com.apple.iokit.IOHIDFamily          1.8.1com.apple.iokit.IOSMBusFamily          1.1com.apple.security.sandbox          220.3com.apple.kext.AppleMatch          1.0.0d1com.apple.security.TMSafetyNet          7com.apple.driver.DiskImages          345com.apple.iokit.IOStorageFamily          1.8com.apple.driver.AppleKeyStore          28.21com.apple.driver.AppleACPIPlatform          1.7com.apple.iokit.IOPCIFamily          2.7.3com.apple.iokit.IOACPIFamily          1.4com.apple.kec.corecrypto          1.0Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 14 GB, SMC 1.39f11Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MBMemory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54333235553743465238432D48392020Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732314755363746393333334700000000Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54333235553743465238432D48392020Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54333235553743465238432D48392020AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.17)Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial portsNetwork Service: Ethernet 2, Ethernet, en1Network Service: Wi-Fi, AirPort, en2PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1PCI Card: pci104c,823f, sppci_ieee1394openhci, Slot-2@11,0,0PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@4,1,0PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@4,1,1PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-3@4,1,2PCI Card: pci1033,35, sppci_usbopenhost, Slot-2@13,0,0PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-2@13,0,1PCI Card: pci1033,35, sppci_usbopenhost, Slot-4@6,0,0PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-4@6,0,2PCI Card: pci1033,35, sppci_usbopenhost, Slot-4@6,0,1Serial ATA Device: HL-DT-ST DVD-RW GH80N, 8.2 GBSerial ATA Device: ST3000DM001-1CH166, 3 TBSerial ATA Device: ST3000DM001-9YN166, 3 TBSerial ATA Device: ST3000DM001-9YN166, 3 TBSerial ATA Device: ST32000641AS, 2 TBUSB Device: External HDD, 0x1058  (Western Digital Technologies, Inc.), 0x0702, 0xfa400000 / 3USB Device: hub_device, apple_vendor_id, 0x9126, 0xfa200000 / 2USB Device: Patriot Memory, 0x13fe  (Phison Electronics Corp.), 0x3100, 0xfa230000 / 8USB Device: Samson Meteor Mic, 0x17a0, 0x0310, 0xfa210000 / 7USB Device: Display iSight, apple_vendor_id, 0x8508, 0xfa250000 / 6USB Device: Display Audio, apple_vendor_id, 0x1105, 0xfa240000 / 5USB Device: Apple LED Cinema Display, apple_vendor_id, 0x9226, 0xfa260000 / 4USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd100000 / 3USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd120000 / 8USB Device: USB 2.0 Hub [MTT], 0x1a40  (TERMINUS TECHNOLOGY INC.), 0x0201, 0xfd300000 / 2USB Device: USB 2.0 Hub [MTT], 0x1a40  (TERMINUS TECHNOLOGY INC.), 0x0201, 0xfd370000 / 7USB Device: MF8350, 0x04a9  (Canon Inc.), 0x2708, 0xfd373000 / 12USB Device: SuperMulti RW, 0x152e  (HLDS (Hitachi-LG Data Storage, Inc.)), 0x1640, 0xfd374000 / 11USB Device: Razer DeathAdder, 0x1532, 0x0016, 0xfd375000 / 10USB Device: DYMO LabelWriter Twin Turbo, 0x0922  (Dymo Corporation), 0x0018, 0xfd371000 / 9USB Device: ImageMate 14 in 1 Reader/Writer, 0x0781  (SanDisk Corporation), 0xb4b5, 0xfd350000 / 6USB Device: DasKeyboard, 0x04d9  (Holtek Semiconductor, Inc.), 0x1919, 0xfd330000 / 5USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfd340000 / 4USB Device: USB 2.0 Hub [MTT], 0x1a40  (TERMINUS TECHNOLOGY INC.), 0x0201, 0x40100000 / 2USB Device: USB 2.0 Hub [MTT], 0x1a40  (TERMINUS TECHNOLOGY INC.), 0x0201, 0x40170000 / 5USB Device: External USB 3.0, 0x0480  (Toshiba America Info. Systems, Inc.), 0xa006, 0x40174000 / 7USB Device: USB2.0 Multi Card R/W, 0x054c  (Sony Corporation), 0x04c3, 0x40171000 / 6USB Device: Bodymedia Armband, 0x11f8, 0x0010, 0x40140000 / 4USB Device: Backup+ Desk, 0x0bc2  (Seagate LLC), 0xa0a4, 0x40130000 / 3USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52b, 0xfe200000 / 2USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000 / 2USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3USB Device: MotionX Band, 0x2514, 0x0002, 0x5d100000 / 2FireWire Device: d2 Quadra v2B, LaCie, 800mbit_speedFireWire Device: built-in_hub, 800mbit_speedFireWire Device: d2 Quadra v2B, LaCie, 800mbit_speedFireWire Device: OEM ATA Device 00, Other World Computing, 400mbit_speed

Linc Davis · Answer

That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:A stale or corrupt kernel cacheA damaged OS X installationA fault in a peripheral device, if anyCorrupt non-volatile memory (NVRAM)An internal hardware fault (including incompatible memory)An obscure bug in OS XYou may already have ruled out some of these.    Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.    You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn&#x27;t solved by reinstalling in place, without erasing.Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.If your model has user-replaceable memory, and you&#x27;ve upgraded the memory modules, reinstall the original memory and see whether there&#x27;s any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can&#x27;t be depended on. Run the extended version of the test.In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.   Connecting more than one display is another reported trigger for OS X bugs.In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn&#x27;t much point in doing this unless you can reproduce the panic, or if you can&#x27;t, it happens often enough that it&#x27;s likely to be repeated at the store. Otherwise you may be told that nothing is wrong.Print the first page of the panic report and bring it with you.Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.Keeping your confidential data secure during hardware repair*An SSD doesn&#x27;t need to be zeroed.