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new contact in iphone does not update outlook

I entered a new contact in my iphone but it doesn't update my exchange outlook contact file, but if I enter the new contact in exchange then it does update my iphone. What am I doing wrong?

iPhone 5, iOS 6.1.4

Posted on Jun 27, 2013 12:40 PM

Reply
1 reply

Jun 29, 2013 8:35 AM in response to TGreenley

Hello TGreenley,


It sounds like your contacts you enter on your iPhone are not being updated in Outlook. I found an article with some steps you can take to address issues with the syncing through Exchange ActiveSync:


iOS: Troubleshooting Exchange ActiveSync 'Push' issues

http://support.apple.com/kb/TS1868


Thank you for using Apple Support Communities.


Best,

Sheila M.

new contact in iphone does not update outlook

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