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Level 1

0 points

New Airport Extreme (6th Gen) Dropping Connection from Time to Time.

Problem:

6th Generation Airport Extreme drops connection intermittently at random times.

Set Up:

6th Generation Airport Extreme (main router - no hard drive/not a time capsule) located center of house on the main floor. 2 Range extenders each approximately 30+ feet away from main router. First range extender (Airport Express - newest generation) located on the third floor parallel to main. Second range extender (Airport Express - new generation) is located at the end of the kitchen (main floor).

Main Router is connected straight from a Motorolla Surfboard modem on a foyer table at the center of the house.

Range extenders connected to Main Router wirelessly and at wall outlett height.

Previous Setup:

Same setup as above but, with the 5th Generation Airport Extreme instead of the 6th Generation.

Firmware:

All current versions.

Devices:

1 SONY VAIO VGN-FW490J
HP Notebook G60
Several WEMO outlets
1 iPad Mini
1 iPad 2
1 iPhone 5
1 Motorolla RAZR MAXX
Macbook Pro
iMac (wired from main router on foyer table)

Note: All of these routers/range extenders/modem/computers are plugged into surge protected outlets.

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Notes:

With the new Airport Extreme my family and I have been experiencing intermettent connection drops. The amber light on the main router turns on and within a few minutes turns green and connection resumes again. This has been happening for a few days now ever since I purchased the new router. This has not happened before with the 5th generation router, which I donated to our church.

I have not exchanged the product yet. I will be initiating a Complete Power Recycle after some suggested solutions in a bit. I have contacted my Internet Service Provider (Comcast) for a line check and found no problems.

Has anyone found any solutions to resolve the intermittent connection drops? Is reverting to the previous firmware going to solve this?

I would like some insights before trying to do all this. Thank you all for your time.

P.s.

I've done a detailed post since posts like these is frequently asked questions on set-up, devices, connections, etc:

Posted on Jun 27, 2013 6:45 PM

92 replies

ozialien

Level 1

8 points

Sep 20, 2015 12:08 PM in response to ozialien

There are a lot of unanswered questions to the "No choice befuddled definition menu options".

1. Will Bridge mode respond to a DHCP request from an existing DHCP server of a certain NAT subnet? Does the Airport magically spy on packets to see what subnet you are using. In Bridge mode you would expect it to at least ask what the bridge IP should be but it doesn't. But to Apple a Bridge isn't a bridge its a NOP to be just a switch. i.e. A bridge to nowhere.

2. DHCP mode means you can give out addresses to "what subnet" ?

3. DHCP + NAT forces industry standard NAT subnets but if you already have a DHCP server what is the routers address to gateway through, and you have to limit the DHCP handoff not to interfere with the existing one.

All in all the Airport Extreme is a confused product, that sets a false standard to how networking is practiced. Its like some engineers got a hold of the manual and said this is what we think its means.

Dec 28, 2015 11:30 PM in response to markfrombenicia

I Just bought 1 airport extreme (6th) and 2 airport expresses. Hooked the extreme up as my router and the expresses up in bridge mode to create a roaming network over my house. I started receiving the dropouts as stated by everyone else here. Then i saw the comment about changing the setting to "Link-Local only" which i decided to try out and i have not had a single drop out since.
Airport Extreme Version 7.7.3

New Airport Extreme (6th Gen) Dropping Connection from Time to Time.