Level 1

0 points

Mouse cursor in Word 14.3.5 turns light grey on MacBook Air

Hi everyone,

I got my new 2013 MacBook Air a week ago and I love it 🙂

But there's one issue that's pretty annoying: I'm working with huge documents in Word. When I'm trying to chose a word with the trackpad cursor, the cursor turns from black to a very light grey that's hardly visible. I found out, that it has nothing to do with the document itself or the template. It only occurs, when I move the cursor over a text that is formatted italic.

So why do I post this in the MacBook Air-forum? I had a white MacBook before and I never had that issue. Yesterday I tried it on my wife's MacBook Pro - no problem there. Removing the Office suite and reinstalling it didn't help.

Does anyone else have this problem or even a solution?

Thanks

Florian

MacBook Air (13-inch Mid 2013), OS X Mountain Lion (10.8.4)

Posted on Jun 28, 2013 1:12 AM

106 replies

Kabury

Level 1

0 points

Sep 11, 2013 8:57 AM in response to ma-m

Quark says that they are fixing it. http://forums.quark.com/p/33140/123182.aspx#123182

Now if only Microsoft could do the same with Word and the very faint - impossible to see cursor in italics.

bugianip

Level 1

0 points

Oct 1, 2013 2:30 PM in response to iloveelvis

I have exactly this same issue with a brand new MacBook Air (sept. 2013).

pr2459

Level 1

0 points

Oct 1, 2013 7:30 PM in response to Fujishu

No it has no effect on word. I installed the latest office updates but it didn't solve the problem, still very light over italic fonts.

pr2459

Level 1

0 points

Oct 1, 2013 7:33 PM in response to Kabury

I give up talking to them after a couple of tries. It was a waste of my time explaining the obvious problems to them again and again.

pr2459

Level 1

0 points

Oct 2, 2013 6:15 PM in response to eiyatoh

If have trouble with your camera (skype etc), try this https://discussions.apple.com/thread/5306216?start=0&tstart=0

pr2459

Level 1

0 points

Oct 9, 2013 11:30 AM in response to outis13

Just applied the latest office update from 10/8. Unfortunately it didn't fix the cursor issue.

Oct 20, 2013 12:23 PM in response to iloveelvis

I have the same problem on my Imac 2.7 i5 running 10.8.5 in Adobe Illustrator (CS 5). MS word (office 2013) s fine though???

Oct 21, 2013 3:20 PM in response to iloveelvis

a similar problem--cursor disappears in italicized text on my new Macbook Air. Now that I realize it's only in itals, I can work around it, but would like Apple to fix soon.

shmootz5

Level 1

1 points

Oct 25, 2013 12:19 AM in response to iloveelvis

Same problem here! New rMBP 15" running Mavericks. Cursor light over italicised text. Please fix.

shmootz5

Level 1

1 points

Oct 29, 2013 2:42 AM in response to Jules L

Nope, happening on my new 15" rMBP with dedicated graphics.

Although, the graphic switching may mean it's only using integrated so behaves the same way as other machines. I'll have to look into it.

Nov 13, 2013 1:43 PM in response to iloveelvis

Same problem here.

MBA Hasswell, 13", used to run on Mountain Lion now on Mavericks. Same problem on both - cursor turns to an almost invisible shade of grey when over italics in Word 2011.

Nov 28, 2013 8:38 AM in response to outis13

Same problem here - New Macbook Air, all software the latest. Seen in WORD and Adobe, among others.

Dec 2, 2013 9:30 AM in response to SSB Repair

Just to add to the mix. I have the same problem with the cursor dissappearing in Italics Word, but I am using an IMac with Mavericks so it is not just a MBA problem..

Dec 3, 2013 8:21 AM in response to ejarambu

There is no such link in Word unfortunately

numidian

Level 1

4 points

Dec 17, 2013 10:49 AM in response to iloveelvis

Fixed...MBA 2013, OSX 10.9.1

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Mouse cursor in Word 14.3.5 turns light grey on MacBook Air