Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My computer crashed so I lost my library. How I can re install my purchases please?

My computer crashed so I lost all my ITunes Library even it was backed up 😟 Now I am trying to re install my purchases e.g. audio books and it seems that it doesn't work at all. Besides, I have just 2 computers to autorise (left) and it is 3 times the same one! How to deal with that one?!

General question

Posted on Jul 1, 2013 3:25 PM

Reply
1 reply

Jul 3, 2013 9:59 AM in response to Everona

Hi Everona,


If you have your iTunes Library content backed up and you are looking to restore it, you may find the latter half of the following article useful:


iTunes: Back up your iTunes library by copying to an external hard drive

http://support.apple.com/kb/ht1751


If you have questions about authorizing and deauthorizing computers in iTunes, including a single computer which may have been authorized multiple times, the following article may help:


iTunes Store: About authorization and deauthorization

http://support.apple.com/kb/ht1420


Regards,

- Brenden

My computer crashed so I lost my library. How I can re install my purchases please?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.