trentbrown wrote:
Hmmm... The degree of usefulness and sympathy here seems to be in inverse proportion to each commenter's points level. :-)
I fully realize that Apple employees probably don't read these postings. I did take the time to submit my information through proper channels (www.apple.com/feedback), but, as always, that was an unsatisfying experience, as there is never any response.
Hearing that I am not alone in my suffering (thanks, "TitsUp") does make me *feel* better, though.
Actually, it is in inverse proportion to the adherence of the rules of this forum by those posters.
This forum is not for feature requests. Once the technical answer has been given; "That is not a feature of the iOS. Please submit feedback for this feature request to the correct channel: www.apple.com/feedback", then continued posts that are simply complaining about the lack of the feature or trying to debate whether or not it can be implemented, or the ease with which it could be implemented, those are patently useless & pointless.
Here's how it works:
This forum is for technical assistance. That can include asking if something is possible: "Is there a setting that can do this?" "How can I do this?"
If it is possible for that to be done, then advice will be given. If it is not possible for that to be done, either an explanation of why it cannot be done, a recommendation to submit feedback, or sometimes a simple 'no' will be given.
Once that's been provided, unless someone can counter that with, "Actually, it can be done within the iOS and here's how" (meaning someone that gave the technical answer previously was wrong about it), then no further discussion is relevant.
"Why hasn't Apple done this yet?"
"Come on Apple, make this happen!"
"I think it should be a feature."
All of these are irrelevant.
You ask a technical question.
You get an answer.
If the answer is correct, then you move on.
If it is not correct and someone can offer a correct answer, they may provide that correction.
Complaining about it not being possible, debating on whether or not it should be added, ranting against Apple about it not being a feature... all of these are a waste of the poster's time.
"Hearing that you are not alone in your suffering making you *feel* better" is irrelevant. This is a technical support forum. Not an emotional support forum.
We're not here to make you 'feel better'. This isn't a therapy group. This forum is to get technical assistance.
You want to vent? You want to complain? You want to gripe? Go to another forum, or give feedback to Apple.
Does that clear it up for you? Stay within the parameters of the purpose of this forum, and it is highly unlikely you will receive any replies that are distressing to you.
And just FYI, it's not just 'complaints' that get directed to go elsewhere or to give feedback to channel. There have been multiple threads where the OP doesn't have a technical question; instead they want to say how happy they are with a product or feature of Apple's. And those ALSO get directed to provide that feedback in the appropriate channel.
So, whether someone says, "I love my new iPhone 6 Plus! The screen is nice and big and it makes it easy to see! Thanks, Apple!!" OR "I hate that the iPhone doesn't let me pick the order of my wi-fi connections!"... BOTH of those would and should (and usually are) directed to give that feedback to Apple.
Why? Because neither of those are technical assistance questions. Therefore, they don't belong on this forum. If you don't like the intended purpose of this forum... go to another forum.
Here's hoping that assists you with understanding the nature of this forum. Good luck in the future.