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hotmail account unable to verify account information?

In the past 2 days, I had to change my hotmail password and now I can not use my hotmail on my iphone5. It gives me a hot mail account, unable to verify account information. I can log in fine on my pc. When i called apple, they said it was a microsoft problem, and microsoft says it is an apple problem and they don't support hotmail.

iPhone 5, iOS 6.1.4

Posted on Jul 7, 2013 8:04 AM

Reply
46 replies

Aug 5, 2013 5:46 PM in response to Sladetroityer

You stated: "This can be turned off only after the authentication has been cleared. The user may disable the two-step verification once they have completed the process."

In other words, it automatically activates, and you can't get past it until you clear the authentication.



If you had addressed it as a Two-Step issue, in your very first post, none of this would have happened. It was your failure to explain yourself properly that caused the problem.


Of course I knew of this issue; I'm an Outlook user, and I chose not to enable Two-Step. Am I supposed to hold your hand throughout the process? Correct your error for you?


Sorry, not happening.


You started out with an insulting comment: "None, of these people who gave you advice know what they're talking about."


And yet, they knew enough to not make assumptions, and knew enough not to be antagonistic.


Yet, I'm supposed to hold your hand after you've been so caustic? And so wrong?


Again, no.

Aug 5, 2013 6:55 PM in response to Sladetroityer

No assumptions, just going off what you typed. No contradictions on this end.

Yes, I knew about Two-Step. But you never mentioned it until challenged. That's YOUR responsibility; to provide accurate and complete information when offering resolutions.


You made a false blanket statement without qualifying your answer. I called you out on it. That's all that really happened here.


Enjoy your night!

Aug 6, 2013 4:29 AM in response to TJBUSMC1973

If anything you should be thanking me. Not only have you provided a slew of information on this topic via the internet, but you also learned quite a bit about the Two-Step process which you clearly had no prior knowledge. Moving forward you will now be able to answer any and all questions regarding said topic.


Like a puppet from strings, you did all the work with verly little manipulation on my part. I'll let you know when I need you to research additional topics.


Kind Regards,

Aug 6, 2013 10:05 AM in response to Sladetroityer

Oh, there are no strings here, my new friend. You see, I'm actively involved in many other discussions here, providing sound advice when I can. You, however, are the one that can't seem to resist coming back, over and over, to this one, specific thread... contributing nothing further anywhere else on this forum, and making no real contribution in this thread either.


Let's see if you can resist the urge again. I doubt you will be successful.


Have a great day!

hotmail account unable to verify account information?

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