hotmail account unable to verify account information?

WRONG again. Do you even know how to use electronic devices? It also appears that your right arm is extremely longer than the left from all of the back patting that you do.

The fact of the matter is that this individual must follow the instructions that I gave him in order to get his hotmail account to "Verify." I too had this same issue when I logged into my Live account the other day and Outlook wouldn't let me go any further without setting up the two step verification. Once that was complete I was able to turn it off. So, it appears that you are wrong again. Walk on home boy!

You are incorrect sir or madam.

Sorry, but again, the MICROSOFT FAQ proves you wrong.

1. You CAN use the same password.

2. You only have to use separate passwords if you VOLUNTARILY enabled Two-Step.

I didn't have to use two separate passwords, because I didn't enable Two-Step verification.

Either you ran into a glitch, or you 'accidentally' enabled it, or 'forgot' that you enabled it.

Look, kid... when the FAQ for the actual product/service's website contradicts you? It's time to give it up.

And what kind of question is that? Do I know how to use electronic devices? LOL. No, I'm posting to this forum using the power of my mind!

I didn't forget or accidently enabled something that I didn't even know existed. Get over yourself already.

I gave the individual in need an answer to their question. Last time I checked your user name isn't Patriackfromksa unless that's one of your "other" apple ID's.

I'm pretty sure it's past your bed time!

I'll try this one more time.

You stated that a Hotmail user cannot use the same password on a mobile device as on their computer.

"You cannot have the same password for mobile devices"

This is not accurate. You can have the same password for mobile devices.

Nothing that patrick said in either post stated that he had enabled Two-Step. The error he encountered is not specific to Two-Step. In fact, there are threads on this very forum from a few years ago with the same error.

https://discussions.apple.com/thread/3482625

https://discussions.apple.com/thread/4383443

Even outside forums have this error message prior to Two-Step being introduced

http://www.iphonehelpzone.com/post/unable-to-verify-account-information-trying-t o-use-hotmail-on-iphone-4-with-ios5.html

So, when that error occurs, prior to this feature being introduced ( http://www.nbcnews.com/technology/microsoft-starts-two-step-verification-email-o ther-services-1C9420514 )

And the OP NEVER stated that he had enabled Two-Step...

What that means is, that you ASSUMED something that was not STATED, and therefore, your 'advice', was inaccurate.

Now, if patrick ever returns, he can tell us if he ever enabled Two-Step. But as I stated, that error message is not an automatic indication of a problem via Two-Step. If you had asked him if it was enabled, or even qualified your statement with 'If you have Two-Step enabled', this would be different. But you made a blanket statement that may not even apply to this situation.

THAT is why your advice was... ill-advised. You threw out a half-truth, and included an insulting statement. Never a great way to make your introduction to a discussion forum. But it has been fun educating you, and correcting your errors.

Oh dear lord, You again. You did not offer any advice at all. In fact you didn't even comment until I did. You're also giving ill-advised information because for all we know Patrick could have accidently turned on the two step verification process which makes my statement 100% true and making my advice accurate.

Go to another forum you troll!

I didn't comment on a month old thread until after you resurrected it... you're absolutely right!

The advice I offered was that your advice was inaccurate. You never mentioned Two-Step in your first post. If you had, there would have been no problem. You did not clarify your post until you were challenged.

Patrick never came back to say that the solution dilbert offered seven minutes after patrick's last post did not work. Usually, if the solution doesn't work, the OP will come back for more advice.

Patrick never mentioned Two-Step verification.

The solutions offered have solved the error message in the past, as proven by previous threads on this forum, as well as others.

The error message is not specific to Two-Step verification issues.

In short, your advice was inaccurate, and unrelated to the OP's statements. Perhaps if you had qualified your statement, like: "If you have Two-Step verification enabled, then you cannot use the same password on your mobile device as you use on your computer. go to Outlook under security information and add App Password to your phone."

Throwing out a possible answer, without it being relevant to what the OP describes, is a waste of time, as is resurrecting month-old threads.

Now, since your only contribution to this forum has been inaccurate advice, reviving a dead thread, and being an argumentative and insulting individual... perhaps you should seek another forum?

I'd offer you some cheese but it appears that you're still into the whine. Let it go already. The only time you're wasting is your own. Move on lady, move on.

How clever! One might almost say that it was ... droll.

Since you can't possibly contradict what I've stated (since you can't go back and edit posts that old), that simply means that you've given up trying to justify your error. I know, it's difficult admitting to an error, but it's necessary if we are to grow as individuals.

OP never said anything about Two-Step; therefore your advice was inaccurate, because the error message is not specific to Two-Step.

And, the previous troubleshooting steps offered are valid, because they address the general issue, without assuming the specifics. Assuming the specifics is a bad habit when troubleshooting.

It's been fun dismantling your... 'defense'. Most amusing!

Have a great day!!

You have done nothing but waste your time and it's been quite exhilarating conversing with you. Patrick never said that he didn't engage in the two-step authentication either. Never assume!!!!

You have a grand evening!

<Edited By Host>

He never said that he did. He also never said that dilbert's solution didn't work. You assumed that the solution did not or could not work, and you assumed that patrick had enabled something he never mentioned.

It's also funny that now, you have inadvertantly admitted that enabling Two-Step is VOLUNTARY.

I didn't assume anything. I simply stated that your comment, that it is IMPOSSIBLE to use the same password, was incorrect.

It is possible. Done. End of story. Your post was false.

Move along.

He never said that he didn't either. He also never said that dilbert's recommendation proved to be useful. Just stating the facts Mam. And for the record, I didn't admit any such things.

Take care!

<Edited by Host>

You said that you cannot use the same password.

You didn't allow for situations different than yours.

You assumed the OP was in the same situation, without inquiring.

You made a blanket statement that was incorrect.

Not sure why you refuse to understand that.

Answer one question, please: is it possible for a Microsoft user to use the same password on both his/her computer and mobile device: yes or no?

You're only whining because you initially called me out on something that you actually had to research due to your lack on knowlegde on the subject. The only issue here is you! Scram

The only research that was needed was to find links to prove that Two-Step is voluntary, not mandatory. And if you recall, I stated that I am an Outlook user as well. So, yeah, I was familiar with the issue.

I don't know WHY yours was automatically enabled, as you claim. But that's not the normal occurance. Maybe you had a glitch. Maybe you forgot. But I've proven Two-Step is not mandatory nor automatic, based on Microsoft's own FAQ.

Go argue it with them. You're getting nowhere fast over here.

I never said it wasn't voluntary, you did! I definately didn't forget because that's not something I do. You're the one frantically searing the web trying to prove me wrong about an issue that I was spot on about. Furthermore, I had no iniative to get anywhere "here" on this thread. Nor do I have to argue the resolution to a known issue which I provided. The only retort that was necessary on your behalf ias as follows; "That will only work if the two-step authentication has been activated." Instead, you made a claim that is also incorrect because you had no prior knowledge of the suitation at hand.

You stand corrected!