iTunes Gift Card code by email - where's the code?

I had exactly same problem. To resolve itI opened the e-mail from an Ipad, when I hit redeem, the code appeared and I then typed this in to the computer and redeemed the voucher. What a pain!! Come on Apple, get it sorted.

Adding my experience with this problem...

My sister gave me a gift by email, no physical card. Clicked redeem button and got error that iTunes wasn't found. Clicked "I have iTunes installed" button with no response. iTunes was open and it couldn't find it. Clicked redeem in my iTunes account. It said to enter code, which of course you don't get with an email gift. Found this thread and used iPad to redeem. Clicked redeem in email from iPad. It went to iTunes but just opened home page with no option to redeem, no code appeared. Found right click idea and tried that but it just went to same home page with no code. Then noticed if I hovered mouse over redeem button in original email a little yellow window appeared with some source code looking info, at the end of which was the code with some other characters around it. You have to pick out the correct 16 digits. After several tries on the redeem code page in iTunes it finally worked. Apple has a lot of work to do on this. Shouldn't be this hard.

I just had the same thing happen to me. Gifted my son a gift card so he can download stuff, he got an email, doesn't go anywhere on his phone, doesn't go anywhere on the computer. Just says click here to redeem and doesn't take you to a screen to login or anything. I finally did the copy link on the computer and did it that way, thankfully that worked. But seems like they'd have a better answer then that!

Thank you SO much for this. Why Apple doesn't just put the code in the email easy to see is beyond me. You saved me a lot of hassle.

Yes, Apple, you really screwed this up !

On an iPod Touch the answer is even more confusing. Since you cannot "right click" you must hold down on the useless "button" and click "open". Yes, you will see the program code and be able to copy that code into Notes. Then, from Notes you can select the purchase code and finally Paste that into iTunes.

WOW, what a disaster. Steve must be rolling in his grave.

I had exactly the same problem. I switched my browser to Firefox and the redeem now button worked the way it should.

TThis worked a treat thank you

Hey guys,
Just dealt with this problem was a huge pain. The biggest thing is to use a different browser. I was using Waterfox and getting sent to download iTunes with the redeem now button. When using Chrome the correct link worked. Apparently one of the biggest computer companies in the world isn't aware of how to make a browser independent website. The other problem I had was it would not let me redeem anything if I was logged in. I had to log out of my iTunes but keep it open. It is definitely poorly set up but these steps should work.

This is such BS! There is a 22 page thread here and Apple has not acknowledged this is a problem??? I purchased an Apple Online Gift specifically so I wouldn't need to use a credit card. There is NO CODE on the online gift. Only an e-mail with a REDEEM button. Clicking this takes you to the Account review page where there is NO option to activate without a credit card or gift code. Forget about any hacks, tips, or tricks you may read online. You simply can't activate your Apple ID without a credit card. It won't work! I guess its OK for Apple to use 3rd world labor to make their products, just not to USE them!

IT WORKED!! That worked PERFECTLY. Thanks, jrettenmaier!! I would say this is NOT fixed. But at least I was able to redeem my code.

I simply right-clicked on the button... chose "copy link address"... pasted it into Notepad, then copied the code... pasted it into the "Redeem Code" section in iTunes.... and voila! CODE ACCEPTED!

Thanks again!

This definitely worked. Thank you

After over a year from your post, I came across this issue occurring for me...

Thank you for documenting your process!

Edit: I was using Google Chrome as my browser, I did not try a different browser before this method.

To add on, I hovered over the "Redeem Now" button in the email, right clicked and selected "Copy link address". Then I opened Notepad (any text editor) and searched for "code=X" where X is the iTunes redeem code. I copied only 'X' (the iTunes code). I opened iTunes on my computer, went to the iTunes Store, and selected "Redeem". I just pasted in the code into the field and clicked the Redeem button.

The only method I found to be successful was logging into my email on my iPhone. When you click the redeem button in the mobile email, it open an iTunes Store tab and notifies you that you have successfully redeemed your gift.

I hope this works for others.

I don't have a "redeem now" button on the email.....

This worked so thank you, but come on Apple get your stick on the ice. This is a massive embarrassment. This system is so unbelievable amateur hour it just leaves a person dumbfound.