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AirPort Extreme 802.11ac (A1521) iPhone Issue

Hey Everyone,


I purchased my new AirPort Extreme last week and I've been noticing the following problem with my iPhone 5 (iOS 6.1.4):


When connecting via WiFi to my AirPort Extreme 802.11ac (A1521) with firmware 7.7.1, it will eventually stop working after a while for no reason! The problem is that the WiFi signal is still shown as full bars, but with no connection or internet at all! To make it work again, I have to turn off the WiFi on my iPhone then turn it back on.


Is there somethign wrong with the AirPort or my iPhone or with both?!


Thanks everyone!

iPhone 5, iOS 6.1.4, With AirPort Extreme 802.11ac (A152

Posted on Jul 8, 2013 7:40 AM

Reply
31 replies

Apr 14, 2014 5:28 AM in response to naseemtron

Sorry to revive an old thread, but I'm having these issues as well. My iPhone constantly drops internet connection when I go down into my basement. My router is upstairs but my iPhone shows that I have 2 bars of signal. My brother-in-law's Galaxy S5 works perfectly downstairs. I'm going to try to set the channel to a fixed value to see if that works. I will also try the guest network.

AirPort Extreme 802.11ac (A1521) iPhone Issue

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