HT201254: Link or unlink your Apple Remote (aluminum or white) from your Apple TV

Learn about Link or unlink your Apple Remote (aluminum or white) from your Apple TV
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Q: I lost my old Apple TV remote so I bought a new one.  But, I can't pair it because I can't get to settings.  What do I do?

THe original remote for our Apple TV disappeared, so I bought a new one.  I cannot pair it with the Apple TV because I have to way to get to the Settings Menu.  What do I do?

Posted on Jul 12, 2013 12:23 PM

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Q: I lost my old Apple TV remote so I bought a new one.  But, I can't pair it because I can't get to settings.  What do I d ... more

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  • by briandallas,Solvedanswer

    briandallas briandallas Jul 12, 2013 12:34 PM in response to cameow
    Level 4 (3,244 points)
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    Jul 12, 2013 12:34 PM in response to cameow

    First you have to unpair the old remote:

     

    To unpair your Apple TV from a remote

    You can use any Apple Remote to unpair Apple TV from a  remote. Note: If you lose the  Apple Remote that you paired with Apple TV, a replacement remote will not work until you unpair Apple TV from the lost remote.

    Press and hold the Menu and Previous/Rewind buttons on a white Apple Remote for 6 seconds, or the Menu and Left buttons on an aluminum Apple Remote for 6 seconds.

    You can also use these steps:

    1. Choose Settings > General > Remotes from the Apple TV main menu.
    2. Choose Unpair Apple Remote.

    When you’ve successfully unpaired a remote, Apple TV displays a broken  chainlink symbol above a picture of a remote. You can now pair Apple TV with a different remote.

     

    Or you can download the Remote App on your iPhone/Pad/Pod Touch and use that to control the Apple TV.

     

    Read this for more.