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Pointer display issue Haswell MacBook Air 13 Word 2011?

Please help confirm an issue I am having on my new MacBook Air 13", with 4th generation Intel chip. I just got the machine yesterday and installed Office 365. in Word 2011 I notice that the pointer disappears (very transparent is almost invisible) when hovering over italicized text. When pointer changes from vertical insertion pointer to the slanted pointer, that is when it disappears. Hovering over regular text makes it appear again.

Can you see this issue on your 4th generation Intel MacBook?

Or is my laptop defective?

Thanks!!

MacBook Air (13-inch Mid 2013), OS X Mountain Lion (10.8.4), Microsoft Word 2011

Posted on Jul 17, 2013 3:02 PM

Best reply

PlotinusVeritas

Level 6

14,872 points

Posted on Jul 17, 2013 3:12 PM

I just tried it myself, and confirm same thing you experience, however this issue resides within the MS Word program, not the Air or the Haswell processor. screenshot below in testing your claim, proved accurate. * My cursor does not "go hollow" in 4 other word processing programs under diff. text formatting in my 2013 AIR

Your laptop is not defective, ....I have been using WORD at great length for over a month now, and never even noticed this happening until you mentioned it and I checked same.

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18 replies

Sep 13, 2013 5:11 AM in response to OrthoMitch

You can change the size \

System Preferences

Accessbility

Display

On right-hand size, you can change the "Cursor" size.

Makes hi-res screens much easier to use, but doesn't solve the italics, lose pointer issue.

Fujishu

Level 1

0 points

Sep 13, 2013 7:29 PM in response to AstroMacMan

Thank you. Actually, making the cursor arrow largely has no effect: on my new MBA, cursor over italics becomes virtually invisible. Hope for a fix soon.

cwebber1

Level 1

70 points

Sep 25, 2013 2:10 PM in response to Fujishu

This is MORE then a Microsoft Word problem. It is a hardware difference, that affects existing software.

I have several machines at home (Mac Mini, MBAir-2011, MBA-2013, MBPro) all running 10.8.5.

Only the new MBAir (2013 running Haswell) exhibits this cursor behavior.

Furthermore, I occasionally get odd things on the screen. Here's what I get when I selected the text on the first post of this thread.

See how the top half of the letters are slightly obscured in the word MacBook?

My hunch is that these two things are related.

Pointer display issue Haswell MacBook Air 13 Word 2011?