Wind Mobile Activate iMessage / Facetime

Thank you so much smcclay!

The site worked perfectly, and the instructions were really easy to follow!

Finally, the only thing I could ever complain about in regards to wind is resolved... though such a shame they didn't fix it by now 😕

Oh well, thanks again!

I have a post pay account. I know the SMS messages are being sent from my online account page. I have erased and restored my phone. Turned off wifi and tried multiple times with either imessage or with facetime as per the instructions mentioned above. I can not find "GSM SMS ..." text in the log files.

Not sure what else to do

Burrad wrote:

I have a post pay account. I know the SMS messages are being sent from my online account page. I have erased and restored my phone. Turned off wifi and tried multiple times with either imessage or with facetime as per the instructions mentioned above. I can not find "GSM SMS ..." text in the log files.

Not sure what else to do

Someone else had a similar problem and had success using a different Apple ID for iMessage. I don't know if I would want to do that. You could try changing the password for your current Apple ID to see if that makes a difference.

No luck,

I did all the requred steps. pasting the following code:

040ca144776802054900004150723184712164d2e2b1252d4ea13f7b6fb693f76cb59acd5c16df76 eede2a67b3d570b3994c9683dd76f31e4c569be16836a22d68341a8d46a3d1288bdd623459301614 d2723661f036cb0d6db3982d56331a85391811860bda64b9a05108

on pressing the submit buttion getting the error message on website " Invalid Input Data!"

Plz help, what is this? what should i do next to activate my number for imessage and facetime

Niazpur wrote:

No luck,

I did all the requred steps. pasting the following code:

040ca144776802054900004150723184712164d2e2b1252d4ea13f7b6fb693f76cb59acd5c16df76 eede2a67b3d570b3994c9683dd76f31e4c569be16836a22d68341a8d46a3d1288bdd62345930161 4 d2723661f036cb0d6db3982d56331a85391811860bda64b9a05108

on pressing the submit buttion getting the error message on website " Invalid Input Data!"

Plz help, what is this? what should i do next to activate my number for imessage and facetime

You appear to be in Saudi Arabia. The website will only work to activate iMessage for Wind Mobile customers in Canada.

I'm in the same boat as ben7575:

I've followed the steps that smcclay laid out here: http://www.theonlinemac.com/windhelp

(in addition to the helpful tips from Paeon69 and Spent85).

All looks good recording the logs on the iPhone - but I never see the "Copying Diagnostic Information" in the iTunes window during the sync. Correspondingly, my "CrashReporter" folder is empty.

I'm using a new iphone 5s and an imac with itunes. I've restored the iphone and and restored with my latest backup. It's using iOS 7.1.1. I have a "Pay your way" plan with $80 remaining.

As ben7575 said, any help would be much appreciated. Thanks!

Thomas Carruthers wrote:

All looks good recording the logs on the iPhone - but I never see the "Copying Diagnostic Information" in the iTunes window during the sync. Correspondingly, my "CrashReporter" folder is empty.

It sounds like you are in the wrong Library folder. In the Finder, choose the 'Go' menu and select 'Go to Folder...' and enter '~/Library/Logs/CrashReporter'. This should put you in the right folder.

Hello..

I spoke to soon.. Kinda..

I've now ported two more iPhones to my Wind account.

One Worked first try, the second is being a bugger.

My question is about the hex string. When I search the log file I am finding 3 or 4 of them.

So I've submitted multiple strings, get the message that a silent text was sent to the correct number, but still no activation.

Did I miss something here? Or am I just to tired...

Also to clarify, should Facetime be toggled off until iMessage works?
And should I be using an apple id with it?

Thanks

Paul

Paulzy123 wrote:

Hello..

I spoke to soon.. Kinda..

I've now ported two more iPhones to my Wind account.

One Worked first try, the second is being a bugger.

My question is about the hex string. When I search the log file I am finding 3 or 4 of them.

So I've submitted multiple strings, get the message that a silent text was sent to the correct number, but still no activation.

Did I miss something here? Or am I just to tired...

Also to clarify, should Facetime be toggled off until iMessage works?
And should I be using an apple id with it?

Thanks

Paul

You need to ensure it is the latest hex string from +447786205094. It has to be the latest one and it can't be older than 30 minutes. When I did mine, Facetime was on and I only toggled iMessage. I was always signed in with my Apple ID.

Your instructions were clear as day and worked PERFECTLY on my iPhone 5S (number ported from Telus). Thank you soooooooo much. It was driving me absolutely insane that I couldn't get it to work, and last night when I read this thread, I thought there was noooo way I could figure out what you were instructing. After a good night's sleep it was all very clear and very easy. I will be donating.

Just as a note to others, it took longer than 2 minutes for the activation message to go through once I turned on iMessage. The first time I saved the log that hex string wasn't there. I waited probably another 5 minutes and then did it again, and it was there. So if you don't see it at first, wait another few minutes and try again.

Smcclay, THANK YOU again. 😀

Developers on Wind - Please note that upgrading to iOS 8 Beta 1 has killed my iMessage and FaceTime, and although I can still send back the hex string response to the theonlinemac website, no activation takes place..

Either stuck on Waiting for Activation, or the response triggers my phone to send another SMS to the activation # in the UK which is a vicious circle..

As far as I know, activating using iOS 8 does still work. I did have to make a couple of changes to the website as the length of the string has increased. You should no longer see 'Invalid Input Data!' when using a valid string from iOS 8.

Hi, I too am having problems. I got it working b/f when I had the Wind assigned phone #. But, now with my old ported one, nothing, nada, nicht!

I've done the whole restore thing (I'm on iOS 7.1.1). Tried the FaceTime only, and the regular iMessage way--still no go. Every once in a while, i'll get a truncated hex string; e.g.:

GSM SMS Point to Point PDU (as hex str): 040b916140179004f000034160403265508a05d4329efe03

3463.565 pdud: Decoding using Encoding 0

3463.565 sms: MT SMS Message details:

3463.565 sms: Message ID: 0

3463.565 sms: Sender: +16047109400

3463.565 sms: MC Timestamp: Y:2014 M:06 D:04 @ 23:56:05 (Offset:-420, DST:no)

3463.566 sms: MC Timestamp: 1401926165

3463.566 sms: Source Port: 0

3463.566 sms: Dest Port: 0

3463.566 sms: Msg Encoding: 8 (BestGuess)

3463.566 sms: Body Length: 5

You'll notice the wrong phone # there (7109400 instead of 8954734) I have gotten rid of the other iPhone number (7109400), which was there b/c I share the apple ID with my partner who also has an iPhone. Since I've gotten rid of the other number, I don't even get the truncated hex. I could copy or e-mail someone my log file. I'm at my wit's end!

Dave Bishop wrote:

You'll notice the wrong phone # there (7109400 instead of 8954734) I have gotten rid of the other iPhone number (7109400), which was there b/c I share the apple ID with my partner who also has an iPhone. Since I've gotten rid of the other number, I don't even get the truncated hex. I could copy or e-mail someone my log file. I'm at my wit's end!

Dave,

Make sure your new number is configured in Settings->Phone->My Number.

--

Steve

Thank you, but that part is fine. I think I'm going to try another reset when I get home from work, try setting up iMessage, then restoring from my backup. I really don't know what else to try. My logs keep having no hex string at all.

David