Wind Mobile Activate iMessage / Facetime

II'd like to thank you, 2ezyo. You just helped me activate it; Before I was searching for "GSM SMS," and "+44" to find the string with no results but when I entered "point to point," it showed up.

Others who can't find the string in their log: Make sure you have international text and search for "point," it'd help you find the string.

This worked perfectly for me, and it was really helpful because there was a lot of back and forth through the other messages. THANK YOU!!! and THANK YOU to smclayy for even figuring this out and everyone else for their input.

I'll be sure to donate to "TheOnlineMac" 🙂

For anyone wondering, I had a Rogers iPhone that I unlocked...I used T-Mobile in the USA, and when I found out about the new Wind 39 plan for the USA, I jumped on board and got a new number and sim from Wind...just today actually.

I followed all the above steps, and had no problems setting up my iMessage! 😀

THANKS AGAIN FOR ALL THE HELP!

Hey. Is there a way you can make a youtube video to sum all that up step by step? It will be greatly beneficial for people like me just to ensure we do everything correctly without missing one step and getting frustrated.

Thank you in advance!

I am stuck on a different issue all together. I can't even generate any logs at all. Every time I go to that folder, nothing is there. @smcclay----> Do you have any advice for me? Is there anyway you can give me a hand with this? I must be missing something ? Please let me know

@smcclay ------> I have followed that portion and nothing happens. The only other thing thats different about my iPhone is that I am still running IOS 6. Maybe thats why I can't see the logs because they are enabled a different way? Any ideas? Worst comes to worst I can always update but I would rather not if I don't have to.

I recently switched to Wind Mobile on 2 Iphone 5s and imessage and facetime would not connect. After trying a few times to follow various things I found online, I contacted Apple support and the person suggested to "backup" my iphone manually and then "Restore Iphone". After it downloaded the software update I selected "restore from backup" and it restarted my imessage and facetime. I am not sure if this will work for everyone but it worked for me.

On a side note, the so called tech support at Wind told me they couldnt do much since they dont have any licensing agreement with Apple. Also when I said why did you charge me for SMS to the UK when I was sending messages to another Iphone, she said it's b/c Apple server is in the UK and it charged me as International Text. I told her it shouldn't have since I was using imessage (at least I thought I was), she said whenever you use imessage it will charge it as international text. I said then how is it possible for people with ipad to send it as imessage using wifi, she got silent and refused to credit my charges.

WIND will not credit those charges because they have no obligation to. The International SMS you're being charged is the initial activation message sent by your phone that would normally activate iMessage with your phone number after only one message on any other carrier. Every time you toggle iMessage off and on, it sends a new text, charging you again. This has nothing to do with messaging people via iMessage.

The reason it goes to a UK number is becuase that is the default for unknown carriers (i.e. carriers that don't have a country code associated with them in Apple's Database), which makes sense because WIND is not an official iPhone carrier.

For the poster above me here, it's likely you're not sending iMessage from your cell number, but your apple ID instead. The International SMS you're being charged is your phone trying to activate your iMessage via your cell number, but it doesnt get received properly by the network, hence why smcclay had to go to the trouble of making his wonerful website.

I finally got the activation to work using Facetime instead of iMessage. I tried numerous times with iMessage. I have a new iPhone 5s with the most up to date iOS. I mention this because a Wind Mobile tech support guy told me that the iMessage work around would not work with the newest iOS. Thank you smcclay. I would be curious if there is any explanation why the Facetime activation worked where the iMessage didn't. Just to be clear, once the Facetime activated so did the iMessage.

Update: I was able to activate imessage and facetime using the method SMCCLAY so graciously provided. My wife was so thrilled that it worked, she donated $$ to the cause. I also was able to get wind mobile to credit back all the SMS charges when it was failing. Of course the customer service rep kept insisting that I will continue to get charged for using imessage even when I tried to tell him that I checked my account since it was activated and I have not see any charges appear on it.

Hi,

I tried doing this yesterday using iMessage but it never worked

However, after reading some users comments I tried using Facetime to activate it today & it actually worked as when I synced my Iphone 5 with itunes it said "Copying diagnostic information". However I cant find the file in C drive, I tried checking almost every folder, I am on Windows 7

Any help in regards to this would be greatly appreciated

HI There,

Tried all the steps (multiple times), including fully restoring to factory settings and using Facetime instead of iMessage. Not having any luck. The only thing I can see that might be wrong is that I never see

‘Copying diagnostic information’ in the iTunes status window even after multiple syncs. I'm still able to find the log and string after that, but is something missing from them? Any help would be appreciated.

Thank you!

Wow, the reset and restore actually worked for me!

I was having no luck at all with the other methods (nothing in the diagnostic logs with point to point) and put the issue away for two weeks, then I came to your post, which is very clear and concise.

Paypalling some of my ported savings of moving from Fido to Wind to the 'Good Samaritan' 😀

I have been trying this for three days straight but can't seem to get the response message back from Apple. Is anyone else getting this message in their logs:

1148.447 sms: re-sending segment (retry 2 of max 2)

1148.447 sms: MO SMS Message details:

1148.447 sms: Destination: +447537410247

1148.447 sms: Validity: 30

1148.447 sms: Msg Encoding: 0 (7bitGSM)

1148.447 sms: Body Length: 88

1148.447 sms: We are retrying a message

russherr wrote:

I have been trying this for three days straight but can't seem to get the response message back from Apple. Is anyone else getting this message in their logs:

1148.447 sms: re-sending segment (retry 2 of max 2)

1148.447 sms: MO SMS Message details:

1148.447 sms: Destination: +447537410247

1148.447 sms: Validity: 30

1148.447 sms: Msg Encoding: 0 (7bitGSM)

1148.447 sms: Body Length: 88

1148.447 sms: We are retrying a message

This is the outbound message being generated. If you are a Pay Before customer with a plan that does not include international SMS, you need to have money in your account to pay it.

I was helping someone who had international messaging working, but still did not get the reply. He used a different Apple ID and then it all worked. I think that's a drastic step, and would try things like signing out of your Apple ID on your phone or changing your Apple ID password before you go and set up a new Apple ID.

Let us know what works for you.

You nailed - I didn't realize that we were on the Pay Before plan so I simply had to Top Up the account and everything worked perfectly after that.

Thanks for your help - sometimes in the midst of things you miss the simplest answers.