Wind Mobile Activate iMessage / Facetime

iPhone 5 AWS



Cannot activate imessage and facetime with my phone number on Wind Mobile here in Canada. I have international text and it still wont activate. Wind Mobile doesnt carry the iPhone. I thought any carrier can get imessage??

iPhone 5, iOS 6.1.4, AWS

Posted on Jul 17, 2013 6:44 PM

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534 replies

Apr 9, 2014 4:55 PM in response to buttfactory

*EDIT* since I am on a prepaid plan (meaning I pay at the start of the month for service so if i happent to go over my limits, it will just stop me, not charge me an extra $100) I'm not able to text to outside North America, so I put $5 on my phone, get the logs again, and after 2-3 syncs I found the ones that I needed, put them in the site then it activated properly. So if you're having the same problem thats how to fix it.


*2nd edit* oh my.. Anyway, although smcclay shortened the process and help out a ton with the site. I'm still willing to make a video if interested/give support

Apr 11, 2014 7:59 PM in response to coreyatad

Are you on the pay before plan? If so, you will have to put some money into your account as the text message gets sent to an international number. This either costs .25 or .50 cents per text (I'm not sure exactly). Also, I believe you need to opt in to international texting on your Wind account page. In my experience, you will only get the GSM SMS Point to Point etc. if your text is successfully sent to the international number. Also, once you turn iMessage on make sure you wait a couple minutes for the text to process before you transfer the baseband logs. Hope this helps.

Apr 11, 2014 8:37 PM in response to benniven

I just did all that. And then I got the baseband and found the number string, only when I inputted it into the website it said the number was invalid. Anyway, I'll try again tomorrow.


This was the number I got:


0407d0d7a4930800004140112295436955c8721e444797e5e51028e9a697e5ee303dfd7687d920e9 3bdc4ebbcfa0f41ce47edf41e1313d6d2f83de6e50fe5d9783c2e3f1bbeea6835aa0b3bc1ca683c6 e8777a5c6681ca6ef53b1f02

Apr 12, 2014 12:08 PM in response to ManiJafari

I just checked my usage as well as my wife's usage. My wife has had no international messages to Apple for as far back as I checked (March 9). I turned iMessage off on April 1 so I could redo the process and have not sent any since then. You may want to confirm the dates shown in your usage history as it can take 24 hours for it to update.

If you continue to see new outbound messages, I'm not sure what to suggest as it's not something I have encountered.

Apr 12, 2014 12:56 PM in response to ManiJafari

I've checked my usage and I haven't had any other international texts since I did my activation.


Also, for people having issues, don't forget the activation ticket is only good for 30 minutes, and if you disable and re enable iMessage it will send a new text and make your old ticket invalid. So make sure the string you are copying is the latest one. My log had three strings in it that matched and had to grab the one furthest down the log.

Apr 19, 2014 11:06 PM in response to K.Longpre

Can anyone else get this to work? I ported my Fido number to Wind today (read somewhere in this thread that ported numbers didn't work for someone) and even after 2 hours of it trying to activate, i can't find that string of text in the log file. I have internation texting already on pre-paid. The log file did show a +44 number, though. But that doesn't get me any closer.


Can anyone else help me/get theirs to work?

Apr 21, 2014 1:21 PM in response to coreyatad

Finally got it to work!



The problem was that my account wasn't set up to send international text messages so the hex str wasn't being produced. Once I topped up my account and was able to send international texts, voila, the hex str was there!

I used the online activation that smcclayso graciously made (HUGE THANK YOU!), and within a minute iMessages were up and running with both the phone number and email.




For those of you still having issues, ensure you can send international text messages otherwise you'll be searching for something that isn't there.

Apr 21, 2014 2:29 PM in response to Motafota

No, International text messages are not included with my plan. I found this out by trying to manually text the +44 number and having it not go through. I called customer support and they said international text messages were not included in my $40.00 plan and that if I wanted to send them I would have to top up my account OR travel to the United States (...really odd).


Anyway, I added $5.00 to my Wind account, restarted both iMessage and FaceTime and then waited a couple minutes before commencing the *5005*78283# code. Once in the log file, I did a ctrl+f and searched "point to point" and immediately found it!


I would ensure you indeed have international texts included in your plan. Try sending a text manually to the +44 number. If it fails, you may need to top up your account.

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Wind Mobile Activate iMessage / Facetime

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