Wind Mobile Activate iMessage / Facetime

I am almost tempted to switch carriers and smartphone providers, troubleshooting these problems and this one especially that had a fairly simple solution, with the help of this forum, they should have done a way better job, they have everything at their disposal.

No thanks, to Apple or Wind who continue to refuse to help or say their is any solution; they should be ashamed of themselves, both of their customer service in regards to this was a complete joke.

It reflects the fact that they do not give a sh*t about customers and cannot even work together on something this seemingly simple that members in this forum solved with ease, on their own free time without being paid or compensated accordingly.

I guess a $1000 phone doesn't buy any respect or consideration, if Apple or Wind asks me for anything (surveys, etc...), I won't forget this.

Thank you to smcclay for doing the final activation step for me, such a gentleman. Also, thanks to everyone in the thread for recommendations in finding the baseband log file and user data line. My Wind phone number is now activated for iMessage and FaceTime. It feels great to finally have this resolved. Let's hope wind can get this resolved for all iPhone users.

Thanks for that ridiculous commment Yankee.

There is not such thing as an unsupported carrier, the iPhone IS A PHONE, and WIND IS A PHONE NETWORK, which means it should work on any phone network.

Perhaps, the next time you decide to enter a forum topic, a) you will have a clue what you are talking about and b) have some experience in regards to this issue.

Another Apple *** kisser, lol.

Please just keep your comments south of the border where they belong Yankee Doodle.

Special thanks to Mr. smcclay for helping me fixing my problem, imessage and facetime uses my mobile phone number now.

to Mr. mo416, you should be ashamed of yourself, you're charging $20 for this process while in fact the one who discovered this doesn't even charge a single penny. Shame on you sir.

I've tried following smcclay's instructions a few times, and after a few tries I finally got it to work!

I don't have a second WIND sim card however, the only other card I have access to is from Speakout (7-11, using Rogers network).

I think the problem on my first two attempts was that after decoding the message from the +44 address and preparing my own SMS message, it took me about 60 - 90 minutes to get set up with a platform that let me send AT commands to a GSM device.

In that time, I think either my phone must have sent a second request to Apple, or maybe I inadvertently did it myself. I saw this message in the Baseband log after it received my attempt:

6348.727 sms: Rejecting PNR response: Received cookie that does not match one we created: 5df95244 != d744bfb

So with everything all plugged in and set up and ready to go, I repeated the whole process in the space of a few minutes:

- toggled imessage off then on again

- waited 15 or 20 seconds

- dumped the baseband log

- synced with itunes

- opened the baseband log and found the message from +44

- went through smcclay's instructions to recreate the new message

- sent the new message immediately

To verify, after 15 or 20 seconds I dumped the baseband log again and found the PNR success message. And sure enough, now my WIND phone number shows up as valid and working on iMessage.

YAY! So you do not need to use a second WIND sim card to do this; the Speakout / Rogers one worked. Also, for what its worth I don't have a phone that can do AT commands, I used a GSM shield and an Arduino.

And a big thank-you to smcclay for figuring all this out!

Cheers!

Hi please help me getting imessage activated. I'm fairly techie and can follow your instructions but I'm getting stumped at step 2 itself, when activating logging. (iphone 4s on Speakout - a Rogers reseller)

1. Dial: *KOOL*CSI# (*5005*274#) and hit Dismiss button.

>>> This one goes OK, I get a blank screen and press Dismiss.

2. Dial: *KOOL*DIAG# (*5005*3424#) and hit Dismiss button.

>>> This one throws an error message ( Error performing request. Unknown Error ). I press Dismiss to it as well and then rebooted the phone.

>>> Then I followed all steps, waited 10 minutes after activating imessage and typed command *5005*78283# to collect logs. The logfiles do get copied into a folder with the timestamp same as that of syncing of the phone but searching in Notepad++ does not bring up any +44 numbers.

I'm on Speakout Network (A Rogers reseller in canada) and it does not support short code SMS.

Are your instructions only valid for Wind network? I'd have thought it'd work for any carrier.

Could it be something to do with error on doing Step 2 that is preventing full logging?

Thanks in advance

Hi,

I'm a Speakout user and It's good to know you got it working on Speakout

I'm just curious how it worked. When you used your Speakout SIM, you obviously activated your imessage while your phone had a Speakout number.

Then when you switched the Speakout SIM with the Wind SIM, wouldn't it stop working because now your device has a different number?

If it doesn't matter which SIM is used for activation, wouldn't it be easy to just borrow a Roger's SIM from someone, activate imessage (I'm presuming Rogers subscribers can activate imessage without issues) and then just take out Roger's SIM, put back your Wind or Speakout SIM and it's done?

sanjeevnuts wrote:

I'm on Speakout Network (A Rogers reseller in canada) and it does not support short code SMS.

Are your instructions only valid for Wind network? I'd have thought it'd work for any carrier.

These instructions will not work for Speakout, as the outgoing message nevers gets to Apple's activation server. The previous poster was using a Speakout SIM to send the activation message to his Wind connected iPhone. He was not activating iMessage on a Speakout connected iPhone.

If you can find the outgoing message destined for the short code in the logs (the log file should be named like this: "log-bb-2014-02-23-17-43-01-csi.txt", you may be able to send it as an SMS to one of UK numbers that Apple uses for activation.

The message should start with "REG-REQ?". Send it to +447537410297 as an SMS from your iPhone and see if iMessage wil activate.

smcclay wrote:

The message should start with "REG-REQ?". Send it to +447537410297 as an SMS from your iPhone and see if iMessage wil activate.

It looks like the message in the log ends with an ! (exclamation). It should not be included as part of the SMS.

Thanks, This is the message line:

79.258 mms: Created PNR registration request: REG-REQ?v=3;t=ED6D347C3A8E188C0CA1A448E538EEC83B929C3F40EFBBA3C8B691F1A821C176; r=2b24a212!

So the SMS should be "v=3;t=ED6D347C3A8E188C0CA1A448E538EEC83B929C3F40EFBBA3C8B691F1A821C176;r=2b24a 212"

I'm presuming the first character "?" is invalid as well or am I wrong?

Regards

Do you get a reply message from 447786205094 showing in the logs after you send it? If you want, you can send a log that has the outbound SMS to the short code (and inbound from 447786205094 if you get one) to wind@theonlinemac.com and I'll take a look.

People having the same problem in Colombia-South América. Virgin mobile won't let users activate FaceTime/iMessage phone number.

PLEASE HELP!!!

What can we do? If this happens in 1st world countries, imagine how y things are here in the 3rd world. :(

I doubt there is much I can do to help. It seems like the issue relates to the way international messages are transmitted and translated. You could try checking your baseband logs to see what is there.

I've set up a website that will accept the string from your baseband log and send the correct SMS to your phone. No calculations are required. Instructions are under 'Help' on the left side of the page.

http://www.theonlinemac.com/wind

It runs on a Pogoplug and has a Wind prepaid phone connected to it. Hopefully it performs well enough and doesn't fall over. I'll try to keep a close eye on it over the next couple of days.

smcclay, you are a genius! i had given up on trying to activate my imessage a few months ago, but decided to do a bit more searching and reading on this forum tonight, and found this. Your site did the trick! thanks again!