Why is the Apple Mac Developer portal down, and for how long?

I cannot access the Mac Developer resources this morning.


With a company as advannced as Apple, I would expect them to be able to roll out web updates

seamlessly.


I don't like being out in the cold.


I want to download the Mavericks Beta.

Posted on Jul 18, 2013 9:15 AM

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592 replies

Jul 21, 2013 10:51 AM in response to R1a2

They're showing the old logos, so it's more likely something they fished off a thumbdrive from someone's locker to act as a placeholder.


Remember, if they had enough sense/skill to have a reliable and tested backup, the site(s) involved wouldn't have been so easy to run into a ditch. Now they're stuck and the best they can do in the mean time is to hang out a rather weak temporarily out of order sign.

Jul 21, 2013 11:39 AM in response to douglas_goodall

These things (major incidents) can happen to any company and Apple is no exception. It's obvious that this incident is related to (very) core systems of the developer portal and not just for some of the front end systems. And taking into consideration the amount of data we are talking about, I wouldn't be surprised if it would take several days more (or weeks in worst case) to get systems back online again.


Even though the developer portal might be the most important portal for you, you have to understand that it is (the developer portal) not the core business system for the Apple and as such might not be covered with the tightest Service Level Agreements (SLA) or business recovery procedures (RTO, RPO etc.)


None of us knows really what has happened; whether it's just a common incident (data corruption, data center failure etc), security issue or complete upgrade of the developer portal itself being a total disaster (I sure hope that it's not the second one…).


Regardless of what has happened, we are talking about enormous amount of data and if that (whole thing) needs to be restored, it's not going to happen within hours or within just couple of days.


My advice is that while waiting for the developer portal to become online again, do something more practical than just press the refresh button; write a couple of lines of code for example :D. But do not plan your Monday relying on the developer portal (being online).


The sooner the better, it will eventually be online again.

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Why is the Apple Mac Developer portal down, and for how long?

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