Why is the Apple Mac Developer portal down, and for how long?

Just like Eric Holder doesnt believe in the Constitution and doesn't expect the Justice department to respect the Bill of Rights, we clearly see a philosophical difference here between those that develop for the consumer and those that develop for the Enterprise.

Apple for a long time has been trying to make headway by presenting itself as an Enterprise ready player. What this means for those of us that are trying to promote Apple is that we have an expectation that they are going to meet a reasonable service level uptime. Being down for over a week with no idea as to when it will be fixed is not reasonable. For those that don't think it's a big deal, stay with the retail $.99 apps, small fries. For those that have a Reasonable expectation of uptime, I would say to Apple, Get rid of the small fries and put together a team of Enterprise minded managers that will provide their customers with a reasonable expectation of up time. Or at minimum have two portals. One for the consumer that can be down for a month and the other for the Enterprise Player that is deciding whether to buy 1000 iPads or instead play it safe purchase Surfaces and expects a reasonable SLA(this will never make sense to the small fry).

That timing really blows, but why are you letting your enterprise cert go right up to the expiration date? Renew every six months, and you always have a 1/2 year buffer.

My 2 cents:

1. Stuff happens and Apple is trying to fix it from the ground up instead of just patching it - so kudos or whatever.

2. Leaving the developer community in the dark about how long things might take to repair so everyone can adjust their project timelines and not offering an alternative for generating provisioning profiles - pretty ignorant.

>Granted...

😉

A_T_J wrote:

That timing really blows, but why are you letting your enterprise cert go right up to the expiration date? Renew every six months, and you always have a 1/2 year buffer.

I'm almost certain, that you can only renew Enterprise programs yearly and 30 days prior to expiration. At least, that was our experience last year.

when you start your argument with a political opinion, it pretty much dilutes everything that comes afterwards.

and, FWIW, I've developed for enterprise (DoD, banks, investment shops) and consumers. I'll take the consumer market ANY DAY. It's a much more liberating experience for the developer. You sink or swim based on your skill, not the skill of your sales guy.

And since last year, Apple has introduced an overlap for Enterprise provisioning that helps avoid apps going dark during/because of renewals outright.

I'd rather all of my developer info get stolen than lose developer access for a week.

Seriously, who really cares that much about whatever information Apple had about me on the developer portal? I'd much rather the information get stolen and the site not go down for a week+.

Taking everything down for so long just because of a security hole was a bad choice.

mggio wrote:

I'd rather all of my developer info get stolen than lose developer access for a week.

If your account info being swiped resulted in your account being hijacked, could you recover all related pieces in a week?

Taking everything down for so long just because of a security hole was a bad choice.

...we don't know if it is security related or something else or both. For all we know, data and access to it is being held hostage while a ransom is being worked out - there may be no overhaul delay involved at all. Anything could be going on and it's not likely the public will ever know the details.

K T wrote:

And since last year, Apple has introduced an overlap for Enterprise provisioning that helps avoid apps going dark during/because of renewals outright.

Did not know that... thanks for the heads up. It would have been nice if Apple told us about it, but at least we know going forward.

Apple's developer site downtime resembles Erics testimony before congress..

I do not recall. Don't know how long, Let's see... Explanation sounds Thupid, Unnecessary downtime, Public expected to wait, followed by an unreasonable and moronic recreation of what actually didn't happen.

**Excerpt of Eric Holder's testimony before congress.

KT, We do know exactly what information was exposed, it was in the release video. Balic hit the RPC system using a script that substituted an incrementing number in a "POST" to the server. The information contained in the RPC response contains userid, full name, email and a bunch of control data. It is very similar to the technique used in packet injection attacks before they changed to a randomly seeded sequence numbers. Also used to see this in attacks on IIS before Microsoft stopped using incrementing ID's in the session identifiers. The video is still being mirrored on a number of sites, you should go watch it. 🙂

You must be new to the world of incidents such as this. What the public is being told is all controlled, filtered, timed and measured. It wouldn't hurt to wake up a bit and not take everything you're being fed as gospel, I think 🙂...

The best example is Apple's use of the word 'soon'. The legal team dictates what is said, not reality.

can you post a link? what's the video titled?

I think everyone is missing the point. Companies don't just decide to build from the ground up, taking everything offline without a specific date things will be back up. Especially Apple. I would think something bigger has happened. Remember, it's not lying if you withhold truths, and really, they didn't HAVE to say anything at all.

To the guy making $5000 a day, I highly doubt you are being accurate. Someone smart enough to make that much money doesn't put all of their eggs in someone else's basket. Also, if you're professional enough to be in the position you say you are, why write like a modern 10 year-old texts? Rhetorical question. If I am wrong, I say Lady Luck has a sense of humour.

At the end of the day, something has happened and it is in their best interest to try as hard as possible to resolve the issue. A Louie CK interview about incessant, ungrateful, whining, comes to mind: http://www.youtube.com/watch?v=jyfosmWQRts (from about 2:30 to 6:45).