Apple Event: May 7th at 7 am PT
Hello,
I am trying to setup my work e-mail on my mail account: I have entered the correct e-mail and password for my account (works on the computer) but it comes up with the message 'unable to verify'?
It then takes me to another screen with the options of:
Server
Domain
Username
Password
Description
I don't know what to do from there. Sorry to be a novice. Help would be very much appreciated. Thanks
iPhone 4, iOS 6.1.3
Swizz70 wrote:
I don't know what to do from there.
Ask your IT dept for the correct settings.
Sounds like it is an Exchange account. As Templeton suggested, talk to IT. Could be settings, and your account must also be enabled for Exchange Active Sync on the Exchange Admin side.
I contacted the "IT DEPARTMENT", its really a small buisness with no more knowledge than me on whats happening and they gave me the server address but still i am unable to verify.
What would be the easiest way to check if my account is enabled to sync like you stated?
If you Exchange admins can't help by giving you the correct settings then noboby can. It's their server. They set it up. They should be able to answer your questions. Since we don't have access to your server, nobody here can say what settings you need to enter.
Microst Exchange 'unable to verify'
