MacBook Pro yet the computer won't turn on.

Question

Level 1

4 points

I have a 2011 MacBook Pro. The green power cord light shows battery is fully charged. Yet the computer won't turn on. Help, please?

MacBook Pro, iOS 5.1.1

Posted on Jul 18, 2013 11:23 AM

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Answer 1

Have you followed the troubleshooting steps in this article yet? http://support.apple.com/kb/TS1367

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Answer 2

Level 9

57,305 points

The green light indicates that the battery is not being charged. What happens when you press the external battery check button on the end of the MBP?

Ciao.

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