The problem here in the Tampa Florida was very low signal and everytime a neighbor popped on I was knocked off. I found the companies wireless home page and they showed me how to switch channels, they said to stay to the ends of the band channels 1 and 11 because most people use the middle numbers, It works OK but was a real pain in the rear. Finally Brighhouse put in a booster and that helped alot although I still have to change the channel eveynow and then, especially in the morning. I don't use any thing fancy just the airport that came with the computer and the cable companies router. Good luck with your issue.