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When I ask Siri to make a phone call it tells me it is not permitted to do so. I cannot understand why?

I have put the relationships of my closer friends and family to be used when making phone calls. When I ask Siri to say "call my husband" for instance, it answers me "My name" I am not permitted to do so... Why is that? What am I doing wrong? Location services are on, and it works with anything else. I need it most for phone calls. Please help. I am using an iPhone5

Posted on Jul 20, 2013 2:27 PM

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Posted on Jul 20, 2013 2:34 PM

Hi there,


Thanks for reaching out to the community.


Siri will not call your contacts if FaceTime is turned off. To turn on Facetime, go to Settings > FaceTime and then select the toggle to ON.

2 replies

Jul 20, 2013 2:46 PM in response to Toyita

Toyita wrote:


I have put the relationships of my closer friends and family to be used when making phone calls. When I ask Siri to say "call my husband" for instance, it answers me "My name" I am not permitted to do so... Why is that? What am I doing wrong? Location services are on, and it works with anything else. I need it most for phone calls. Please help. I am using an iPhone5

If my previous tip had not worked, the alternative is to make sure FaceTime is enabled under Settings > General > Restrictions. If Restrictions are Enabled, FaceTime must be toggled to ON.

When I ask Siri to make a phone call it tells me it is not permitted to do so. I cannot understand why?

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