2 Replies Latest reply: Aug 1, 2013 4:21 PM by vazandrew
Vladnsa Level 1 (0 points)

My remote app will not attach with my account and I have all the things updated and code put in to CPU all the sharing stuff is on what am I missing I tried on my iPhone and no dice there either.  I don't know what to do.


iPad 2, iOS 6.1.4, Also tried my iPhone
  • Gwen75042 Level 1 (0 points)

    I am having the same problem.  I deleted my Remote App and reinstalled it and I still can't get my Ipad 2 and Iphone 4S to act as the remote on my Apple TV.  The error message is can't connect to Itunes Library.  My devices used to work just fine.  I have done everything possible and still can't get this new remote app to connect so I can use my 2 devices to act as a remote to my Apple TV.  What is your suggestion Apple Technical Support???

  • vazandrew Level 6 (17,986 points)

    FYI: This is a user forum, not Apple tech support.

     

    The only thing the remote app needs to function is to be on the same network as the Apple TV and home-sharing enabled (bundled remote would be needed to verify)