my volume controls will not work
My nano volume controls are stuck on full. I also have the white screen and am unable to restore because it says I am in recovery mode.
iPod nano (6th generation)
User profile for user:
jeremy_v
User level:
Community Specialist
Hi jhunt6,
Thanks for visiting Apple Support Communities.
I'd suggest trying these steps first:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Display shows a white screen
- Try putting the iPod into disk mode:
- Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
- When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
- While the device is in disk mode, sync it to iTunes and try to restore.
You may also want to refer to this article when trying to restore:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Cheers,
Jeremy