HELP!! iTunes error 9006?!

The best response I've seen so far!

Anyone tried to ping albert and phobos.apple.com recently?

It resolves to;

albert.gcsis-apple.com.akadns.net [17.171.27.65]

phobos.itunes-apple.com.akadns.net [17.154.66.38]

and unsuccessful pings with Request timed out.

This is bull, right?

Sorry for necro-ing this thread as it seems that I am having this problem now as well.

I have been trying to update my iPhone 6 to iOS 10.2 (now 10.2.1) via iTunes for almost a week now, but for some reason I can't as there seems to be something wrong with the downloads.

I used to have no problems downloading iOS updates but now it seems that the problem isn't going away, I usually have a 10-25 mbps internet connection and I download my games on Steam, Origin, PSN, etc in a couple of minutes.

First I received an error 9006 message, I tried doing the fixes provided here as well and still nothing.

None of them worked, in fact I reformatted my pc afterwards and just got everything set-up.

I had a hard time downloading the actual iTunes software as well since the installer I have was outdated.

I have also tried downloading IPSW files from a website where I used to get from when I previously worked as tech support and can't seem to download files from them as well, I checked and they use the same download server as Apple does.

I have also tried running as admin, disabling firewall/av software.

So I am now stuck with this problem.

The only files I can manage to update is my Apps/Games which I do on

Put iPod in DFU mode, click restore > restore and update, pause download on iTunes.

Remove iPod from usb. Restart iPod. Now resume the download.

Reconnect iPod to computer, put back into DFU mode. Wait for it to finish then click restore iPod. It will use the downloaded ipsw to restore. Works every time. I think the error is in the processing of the download at the same time it's trying to use it to restore. Because it isn't processed it can't use it so immediately it gives the error "9006"

I have this same problem. While I was traveling my iphone froze. When I finally got to an apple store, they restored it for me...it worked ok for about a week and froze again. Found a man with a computer that restored it for me...worked for a few days, froze again. Took to apple store in Barcelona, they tried to restore it, said it is basically dead and that I could either buy a refurbished one for like 200 bux that will probably not work soon because of software updates or buy a new model for as much as a car would cost. I said no thanks for both. When I finally got home, I tried to restore myself and got the 9006 error.... threw the stupid phone in a box (along with all the photos I now cant access from my trip) .... bought a samsung again because cant trust apple but after a few months just pulled my iphone 5 out again to see if i can salvage it because it takes better photos than my good camera... Still get the 9006 error. Keep in mind I have tried on numerous computers with numerous cables and with supposed experts (or are they just sales ppl?) at two different apple stores. Thanks for any ideas....

The following comes from the article linked under it:

Error 2, 4 (or -4), 6, 1000, 9006

1. Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
2. There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
3. Verify that access to ports 80 and 443 are allowed on your network.
4. Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
5. Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
6. Restore your device while connected to a different network.
7. Restore using a different computer.

http://support.apple.com/kb/TS3694

Yeah I call BS on this reply

I started this download (8.4) on my phone this morning (selected "Download Only") and it got about half way before I had to go out. So I unplugged the phone and left. When I got back it showed *no errors* but it was still about halfway and the download time estimate had doubled from about 2 hours remaining to 4 hours. This is on a Win 7 PC by the way.

Plugged in again, and nothing changed. But then iTunes prompted to update *again* so I went through the same process, accepting the T&Cs and so on, and then watched as it tried again. Error: couldn't contact the server. But the original download status was still there.

Went into the progress bar window and clicked to "pause all" then once it had paused I clicked to "restart all". After a while it started downloading - *MUCH, MUCH* slower than before (estimated time to complete 23 hours+) but it made progress. Until a few tens of MB, then the above error.

So, I doubt very much it has anything to do with security software (especially since I have had the same AV since I first downloaded IOS updates, probably since the first 8.x)

Got this error also, and did the update through my iphone directly, worked perfectly. I did not want to disable my firewall and my antivirus so maybe...

I know it is not answering the original post 🙂

It's utter ** that Apple cannot even provide resume support on a download that is 2GB in size. I tried this morning to update my Dad's iPhone to 9.1 it got to 987Mb of 2GB and then gave me error 9006.

<Edited By Host>

Just think of all the value your comments add to this 2½ year old post.

My explanation above explains how to respond to error 9006. Have you tried all the remedies?

same problems i faced please tell me what can i do with my ipad three days my ipad disabled i want to restore with itunes the software update downloading 50% and got error 9006.

please fix it as soon as possible,

Things have not changed with itunes in the past so many years. It is as BS today as it was earlier. No help on 9006 😠

Have you tried a different cord and/or USB port?

Oh come on Dwight!

1. Neither the cable nor USB port has anything to do with downloading software using iTunes, which connects from the computer to Apple's servers and stores the binary on the computer, *then* pushes it down to the mobile device

2. I doubt I have *ever* had an IOS update download first time, and rarely on the second attempt. Usually on the third it will work (without changing cord or USB port). You're not going to tell me this is not an Apple Server issue, when I continue to be able to download anything I like from any other site, with very few exceptions.

Just so you know it plays a significant part in downloading. I encounter this issue with customers on a daily basis. A large percent of thiserror has to do with the computer itself or the cord attached throw this unknown error in iTunes. Most cases we advise changing the cord or USB port. Or trying a different computer altogether. Cause it is not iTunes nor iOS device based.

I was getting this download error and decided to try dwight236's suggestion. I moved my USB cable from the back of the Mac to the keyboard port and the download completed. Odd, but I'll take it!