iPhone hacked or virus! Text messages gone and phone freezing!
CALL APPLE SUPPORT ASAP IF YOU HAVE THIS ISSUE!!!! They don't respond to these discussions!
(800) MY-IPHONE (800-694-7466)
My wife and I woke up this morning with a text message on both our iPhone 5 and 4s (running on Sprint) for $10 for Microsoft Office. We did not click on the text, but our text message app crashed. Then our texts disappeared and reappeared after rebooting, and we deleted the suspicious text but could not access any of our other texts.
It has been hours later and we can't text and our messages are there and then gone, our phone keeps on freezing on other apps, and my iPhone 5 screen is flickering. We both received another $10 Microsoft Office text and were able to delete it again.
We have rebooted, turned off, let the phone rest 30 minutes off, etc. and our phones are still worthless. They appear to work for a while and then start acting up again.
I called Apple (800) MY-IPHONE (800-694-7466) and spoke to a senior customer assistant, Brittney, who said I was the only person reporting this problem. I told her there were threads here with the exact same issues and she told me they don't respond to problems reported here since it is just a discussion board and only do something if you call them. She suggested for me to do a full restore to factory setting on my phone but showed no real concern why this happened to our phones...
Our phones either have been hacked or have a virus and this is a huge issue! If you have this problem, please call Apple ASAP.
iPhone 5
