why does it take so long to download software like Adobe to a Mac laptop

I just recently bought a MacBook Pro and I am installing Adobe Reader and it is taking sooooo long to install. I have been installing since 8:30 pm and its now 10:27 and its only up to 42%. Why does it taking so long? Also I have downloading other software and it took forever as well. Why does it take son long to download software to the Mac?

Posted on Jul 30, 2013 7:28 PM

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3 replies

Jul 30, 2013 7:55 PM in response to mikkisangel24

Something is obviously wrong.


Stop the download and take the machine back to Apple as you have 90 days free support.


They will test the machine to see if it's a hardware issue or a problem with the Mac itself.


If they say it's fine and it surfs/downloads fast on their connections, then it's likely something wrong with your home network or router.



Did you by any chance change your DNS settings in Network?


This could be the problem, delete what you entered and reboot the machine, the ISP's default DNS settings will return.



To OpenDNS? On the router? Are you using your own router of it someone managing it for you?


Are you over 21 and can you legally surf for adult sites? If some sort of filtering is on, this could be the cause.


OpenDNS doesn't have servers everywhere, so it causes certain downloads from Akamai servers to come from a lot farther away than your ISP servers.



Have you run Internet speed tests? Using other machines on your network are they fast?


Is your router or modem old? Did you power them off, wait 30 seconds and power them back on?



It's rather a lot to try to figure out network issues, you may have to call in a local professional. 😟

Jul 31, 2013 1:35 PM in response to ds store

As I was about to stop it the download was completed. I did not change the DNS settings in Network. I didn't enter anything. It picked up my wireless internet and the DNS settings is from my internet service provider. I am over 21 of age. I haven't ran any internet speed test but I have also have a Dell and it runs faster than the MacPro when downloading software like Adobe. My router isn't old it is one of the newest ones from AT&T. I have DSL Light with AT&T do you think that could be the problem because I have a slower internet speed, but the Dell runs a little faster on the light than the Mac. Could it be that the operating system on the Mac requires a faster internet speed than the PC?

Jul 31, 2013 2:06 PM in response to mikkisangel24

mikkisangel24 wrote:

I haven't ran any internet speed test


http://pcsupport.about.com/od/toolsofthetrade/tp/internet-speed-test.htm



It looks like some sort of issue with the Mac then, run through this list of fixes and create a new Location in Network and reboot/connect see if that clears things up.


Also create a new user account see if the problem is also there as well.


..Step by Step to fix your Mac

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why does it take so long to download software like Adobe to a Mac laptop

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