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apple stocks widget not working

Over the last few days, the stock widget just displays blanks. Anyone else have this issue or know what to do about it?

Thanks

H

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Jul 31, 2013 11:12 AM

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Question marked as Top-ranking reply

Posted on Jul 31, 2013 3:24 PM

Hi there,


I just got off the phone with Apple Support after having the same issue. It appears that certain ticker symbols have been causing all stock quotes to fail to appear. For instance, the stock tickers VTSAX and VFFVX (shown along with the DOW JONES and NASDAQ indexes below) have been appearing with green boxes instead of quotes.


User uploaded file

However, when I removed VTSAX and VFFVX, both the DOW JONES and NASDAQ indexes began to work:


User uploaded file

Apple Support confirmed that the issue was not specific to my computer, as their test computers were also experiencing the same symptoms. The representative I spoke to forwarded this issue to the developer so they should now be aware.

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Jul 31, 2013 3:24 PM in response to hsmoliar

Hi there,


I just got off the phone with Apple Support after having the same issue. It appears that certain ticker symbols have been causing all stock quotes to fail to appear. For instance, the stock tickers VTSAX and VFFVX (shown along with the DOW JONES and NASDAQ indexes below) have been appearing with green boxes instead of quotes.


User uploaded file

However, when I removed VTSAX and VFFVX, both the DOW JONES and NASDAQ indexes began to work:


User uploaded file

Apple Support confirmed that the issue was not specific to my computer, as their test computers were also experiencing the same symptoms. The representative I spoke to forwarded this issue to the developer so they should now be aware.

Reply

Aug 1, 2013 4:25 PM in response to hsmoliar

I removed all of the entries for any mutual funds I was tracking and now the widget works correctly. I tried re-adding those same funds, and it caused the problem to return, so it would seem the solution is to remove mutual funds for now until Apple fixes the issue.

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Aug 2, 2013 5:19 AM in response to hsmoliar

FWIW: I threw out all my prefs associated with Dashboard, and the widget prefs associated with Stocks, restarted, and now with only the Apple default stocks, the widget still shows only blanks. So mutual funds are not the only cause IMHO. I find it interesting that the chart screens and other data in the lower panels still update.

User uploaded file

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Aug 7, 2013 7:15 AM in response to ChristianfromWV

Here's my experience as of 08-07-2013 --


This lineup works:


DOW J

NASDAQ

AAPL

GOOG

BAC

GME


But adding a single over-the-counter stock, SOBS, does this:


User uploaded file


I know I can change to another widget, but I'd prefer if this one worked.


Message was edited by: JPLISI -- UPDATE: Within the last few minutes, it started working again with the added OTC stock.

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Aug 7, 2013 3:39 PM in response to hsmoliar

I don't like "me too" posts without adding extra info, so this may help shed some light on things. It's been a week since I wrote in about the Vanguard ticker symbols seeming to be the culprits in my case. As of today, my widget is still working correctly with these symbols: MO, PM, KO, T, VZ, WM, GIS, LQMT, and PG. I haven't tried adding the Vanguard symbols in since they update only at the end of the day anyway.

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apple stocks widget not working

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