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All my incoming calls show unknown, even though most a from people in my contact list. How do I correct this?

Why do all my incoming calls show unknown, even when they are from people in my contact list?

iPhone 4S, iOS 6.0.1

Posted on Aug 1, 2013 5:45 AM

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Posted on Oct 3, 2015 6:11 AM

Guys,


I'd the same issue, All incoming calls shows "Unknown" while contact already in my contact list/app and finally after spent few hours (3-4hr) i came to know that my CLIP (Caller line Identification Presentation) was disable then i called to my customer Care and they asked to send short message to xyz # and it's is solved now.


Btw in Prepaid, it is default ON but for Postpaid you have to send a request to your xyz operator.

6 replies
Question marked as Best reply

Oct 3, 2015 6:11 AM in response to hankfromirvine

Guys,


I'd the same issue, All incoming calls shows "Unknown" while contact already in my contact list/app and finally after spent few hours (3-4hr) i came to know that my CLIP (Caller line Identification Presentation) was disable then i called to my customer Care and they asked to send short message to xyz # and it's is solved now.


Btw in Prepaid, it is default ON but for Postpaid you have to send a request to your xyz operator.

Aug 3, 2013 9:52 AM in response to Hedland

Hi Hedland,


Thanks for visiting Apple Support Communities.


You may want to first check your caller ID settings, as mentioned in this article:


iPhone: Understanding phone features

http://support.apple.com/kb/HT4515

Caller ID


iPhone (GSM networks)

Turn on or off in Settings > Phone


iPhone (CDMA networks)

Contact your carrier for information on using Caller ID

If your settings are correct, try the troubleshooting steps in our iPhone Assistant:


http://www.apple.com/support/iphone/assistant/phone/


All the best,


Jeremy

All my incoming calls show unknown, even though most a from people in my contact list. How do I correct this?

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