Macbook Air SSD failure?

Hello guys, I am here again.

I sent my macbook air to service provider in Slovakia, they told me that this is SSD failture and new SSD 128GB from Toshiba will be 550EUR. SO I bought yesterday external 120 SSD disk LaCie USB 3.0 with thunderbolt.

I tried to install OS X to this external SSD and what happens? It working the same way like install to internal "crashed" drive. = System is freezing, crashing after 5 seconds from startup like booting from internal SSD but this is external drive, can you try this like me ? What is your opinion? I am very unhappy with this... 200€ for external SSD, 20 EUR for delivery to the service and from the service and macbook still not working. 😠 😢

So I guess it´s not only SSD crashed inside...but what it is? I don´t want to send it to the service station and spend another money for nothing...

Thanks.

I had the same problem when my SSD failed. Could not install on the external either.

Replacing the SSD in Apple service fixed it all. I got Samsung as a replacement for Toshiba so I hope things will be okay.

Do you think that SSD from ebay or macupgrade.eu can help me? Because I will not spent 550 EUR for toshiba SSD in our service provider...

I would call Apple Care. They seem to know about the issue (at least that's what some people here already shared with us). If that does not work, maybe OWC could be a better option than ebay (they offer 3 years warranty).

Do you guys know, can we claim this SSD's issue to the country we're not bought from eg.Hongkong..?? As I see some of us can claimed with end of the warranty and no applecare but some cannot..!!!

I am from Slovakia as well...had the same problem...My MBA was repaired for free but I have the same SSD type which is Toshiba...the best thing is to call Apple support (UK), tell them what has happened to you, mention that you are not the only case...that you expected that MBA is going to work for a longer period of time...that it is expensive...and that it is impossible for SSD to fail after so short time of use...Be polite...because they are polite too, ask them what you should do about it. I brought my to mzone which is not an authorized service here in Slovakia...but then I called the apple support...the process was little bit complicated but it was my fault coz I did not know that the authorized service is CCC computers...they have a database...so if you are going to be an exception ( as I was), they will post to the database that your repair is for free...but you have to bring your MBA to CCC computers...Try that and you will see 🙂 I hope that it will help 🙂

As an update - I now have *second* replacement ssd courtesy of Apple (no charge) for my 15 month old 11" Air and, God help me, it's a Toshiba again!

I guess I'll keep time machine running hot and send the machine back for another drive when this one fails :-)

Original drive lasted 12 months and two weeks

1st replacement drive lasted 2 months

2nd replacement drive 3 days and counting...

Cheers,
Mark.

That SandForce controller has a Toshiba logo on it.

Can you guys (who have this issue currently or already fixed it) start posting boot and SMC versions?

Here are mine.

Where can I find this? I can tell you...

Hello guy from Slovakia! :-) I need you advice... :-)

ďakujem. 😝

<Email Edited by Host>

You can find the information here:

http://support.apple.com/kb/HT1237

update

I spend 2 days to go to the Apple Store in Chengdu(China) to get Genius Bar appointment. The guy is very nice and helpful, he tested the Mac , and only found problem in the SSD. He checked his iPad and found the cost is about 3600 CNY(- -#), but he left 5 minutes and came back told me there's no ssd available that I need to wait for two weeks, and the reparation should be free of charge! But they will still replace it with To-sh1t-bah ssd, but with new firmware.

Now I am waiting, hope the "should be free of charge" can be sure no charge! Toshiba is okay with me, as long as no charge, I will install software to notice me don't use the ssd more 90% space to avoid the problem. Maybe someday apple will update firmware which can fix it, or they will call those ssds back.

Btw, I bought the Mac md231 in The US, I hope the email from apple can help you guys.

保修状态: Consumer Law(W)

型号: MACBOOK AIR (13-INCH, MID 2012)

购买日期: 17-7月-12

问题说明/诊断

问题: 顾客描述：电脑开机出现问号文件夹图标。

问题重现步骤: 此问题Genius Bar可见，MRI测试以及storage diagnostic中硬盘报错。Apple 尽最大的努力保护顾客的隐私以及个人数据，但是对 设备进行的故障排除以及维修操作有可能使得数据不可恢复，顾客已经了解此风险并自行承担风险，或者自行备份数据，在没有数据免责授权前 Apple 无法提供进一步操作。

建议的解决方案: 建议更换相应零部件。根据Apple保修政策，如果在维修中发现有物理或者浸液损坏，我们将电话联系您是否接受付费维修，并且由于物理或者浸液损坏，可能会造成不可预知 的故障。如果在维修过程中发现机器有非授权的拆卸或改动，我们将拒绝维修。

Apple Store零售店对通过Genius Bar天才吧检测后，确定需要进行硬件维修的设备，将采取部件替换式的维修。该维修完成后，设备部件的替换是不可逆的过程。您签名代表您理解并同意接受该维修方式。

顾客在取回留店维修的机器时需要出示国家认可带照片的有效证件（如二代身份证或护照等）。

外观状况: 外观正常使用磨损，无明显磕碰痕迹，Top case贴膜。

附于 Apple 产品上的三方附件（如贴膜、挂件、保护壳）不享有连带保修并且可能由于硬件更换而丢失或者不再可用，需要顾客自行取下，否则做顾客放弃处理。

预计周转时间: 我们会在 3 到 5 天内向您致电

Mac OS 版本: 未知

硬盘驱动器大小: 128 GB

内存大小: 8 GB

iLife 版本: Unknown

员工 1459726708

维修估价

项目编号 说明 价格 应付金额

661-6619 Card, Solid State Drive, 128 GB-TS 3339 RMB 0 RMB

S1490LL/A 硬件维修劳务费 259 RMB 0 RMB

增值税 0 RMB

共计 3598 RMB 0 RMB

Hi all.

I have the same problem on my MBA nov 2012...

1st replacement drive just lasted 1 month.

Please Apple, fixe that

I'm don't think that these failures necessarily have anything to do with filling the drive up and hindering the wear leveling. My second drive (dead after 2 months) was only 53% full when it died. I'm guessing that the master table thingy (that tracks the cells) got trashed somehow and that was it - kaput.

I have boot rom version MBA51.00EF.B02

SMC: 2.4f19 (which is the latest I think for an 11").

Cheers,

Mark.