Bose soundlink mini cannot update

I have contacted with Bose, they said there needs to be an update for the software to detect and perform the task. Since there is no update yet for the mini, the software seems to be stuck and not detecting. I have told them that this is not a convenient way of feedback from software as user may be assuming the software is not working properly. It would have been better for the software to show it detects the item and if there is no update available at the time, notify this with a massage feedback. They said i am certainly wright about this and that they will pass this topic to software engineers.

This happened to me as well. I had to reset the speaker. If I remember correctly, I had to take it off the charging stand to do this:

Reset the speaker. Press the Mute button for ten seconds, until the indicators briefly flash. Your Bluetooth device is disconnected and the SoundLink® Mini speaker turns off. Press the Power button to turn the speaker back on, and reconnect.

I hope this helps you!

I had the same problem. Here are the steps explained to me by Bose tech support to update the firmware:

1. go to the following site and downlaod and install the update application

http://worldwide.bose.com/downloads/en/web/bose_bluetooth_speaker_download/page. html

2. This is the important part (the mistake I kept on making) - plug your Bose speaker into its power supply. It will not update if you do not. This handy piece of advice is not given in the instructions. Then follow the rest of the Bose instructions, USB etc.

Hope this helps,🙂

Can't get mine to work either. I have the Soundlink III and it pairs with everything flawlessly - except my Macbook Pro. It cuts in and out while playing from iTunes, youtube, etc. I have other portable speakers that paired up with my Mac with zero problems, so I don't know why this speaker isn't. I've followed all the directions like everyone else (power is plugged in), and it never detects anything, lights just continually flash. Am I just out of luck getting this to work with my Mac?? This is just irritating.

Edit

Apple does not support the software updates for Bose products. Check the Bose website for updates.

Hi Jeffrey,

I have the same exact issue. Have you managed to find a solution ? I have sent an email to Bose support as well and waiting their reply ..

@ Carolyn

I could not see any info at the Bose product support page..

I just bought a Bose SoundLink Mini yesterday and had no problem pairing it to my iPod, iPhone and MBP. After those 3 devices detected the Bose I just clicked on 'Pair'.

If the Bose is actually paired with your MBP, make sure you change the Sound setting in System Preferences to use the Bose as your Audio Output device.

I'm assuming though, this thread is about using the software on Bose's sitefor updating the Mini firmware (if one exists)? If so, I think you have to use a micro USB cable to connect the Mini speaker to the Mac for updating (See the question at the site of "How do I connect my SoundLink speaker to my PC/Mac").

The problem I am having is that it will not automatically connect, as it does with my Logitech bluetooth speaker. I have to always go in and manually connect. I will try changing the setting in System Preferences and see if that helps. I cannot find this on my iPhone 5 - could you direct me how to get there to do this?

I wish that Bose would have provided the USB micro cable with the speaker as well as allow USB charging (as I will be using the speaker in my car). I have tried the one from my hubby's Samsung phone and it seems to fit, but when my computer downloads the driver software there is a yellow triangle with an exclamation mark in the middle of it and my computer will not detect the speaker...

Thanks a lot,

Hey guys,

I know it might not be the right place to ask this but does anyone happen to hear some sort of audio clicks popping regularely when playing audio ?

My minisoundlink works fine with my iphone and iTunes via bluetooth, but soon as I want to watch a movie with VLC for example, I'm hearing those clicks and it's very annoying... I was thinking maybe it has something to do with bluetooth or with pairing issues. I'm using a macbook pro, Mountain Lion.

Thanks a lot !!!

Jeremy, Paris.

I have the same issue. I canceled the software update, now my soundlink mini is just stuck. Battery, Bluetooth and AUX lights have been continuously blinking for an hour now. Do you know if I need to hard re-set the device? and how?

Just bought a Bose Mini this afternoon paired it to iphone worked well. Paired it to my macbook pro but would not connect...

until as you suggested changed the Sound setting in System Preferences to use the Bose as your Audio Output device.

Now all I need to do is sort out the syncing on a program I'm watching because it's out.

Thank you very much.

Graham

I purchased the Soundlink Mini in December 2013, and have also tried to update it with it plugged into AC with the Bose drivers installed. Like others, all three lights blink without the software either not detecting it, or as someone before pointed out, not detecting any new updates. Either way, it works well, but Bose does need something more user friendly to inform buyers that no new update is available. If that's the case...

I had the same problem with my Bose Soundlink Bluetooth Speaker. I was unable to pair a new iPhone after having owned the speaker for two years. I tried to update the firmware, which didn't work. This was explained in an earlier post by GoKce. In short, since no firmware update was needed, the downloaded Bose software didn't recognize the speaker.

The solution I then found came from this Bose troubleshooting link:

http://worldwide.bose.com/productsupport/en_us/web/troubleshooting_soundlink_mob ile_pairing_connecting/page.html

I followed the instructions to "clear the pairing list" on the Bose speaker. After that, I was able to pair two iPhones and my macBook.

Having the same problem. The lights just keep blinking and its been 10minutes. I repeated all the steps over again and the same outcome. I think there is no update but my sound link keeps switching off at intervals when I'm playing it off its base. *****.

Can't get mine to work either. I have the Soundlink III and it pairs with everything flawlessly - except my Macbook Pro. It cuts in and out while playing from iTunes, youtube, etc. I have other portable speakers that paired up with my Mac with zero problems, so I don't know why this speaker isn't. I've followed all the directions like everyone else (power is plugged in), and it never detects anything, lights just continually flash. Am I just out of luck getting this to work with my Mac?? That *****.